Hyatt Regency Baltimore Hotel

, Baltimore, United States
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Hyatt Regency Baltimore Hotel

3 star

Rooms: 486

300 Light Street - Baltimore - Maryland - 21202 - United States 410 528 1234
338 Traveller

Reviews - Hyatt Regency Baltimore Hotel

Historical Traveller Reviews of Hyatt Regency Baltimore Hotel

Nice Hotel-Great Location

from A TripAdvisor Member
I was a bit concerned, after reading some of the reviews. We just got back from a few days at the Hyatt Regency. It was a very nice hotel, clean, friendly and helpful staff. We stayed in one of the suites the first night as it was the last room available- it was beautiful and spacious. Our regular room was quite spacious and clean, although my husband found a personal item left by a previous guest under the bed at the end of our stay, so obviously under the beds don't get checked too often. What we liked the best of the hotel was the location. It is directly across the street from the Harbor Plaza and there are various activities and shopping within walking distance of the hotel. The Science Center and the Baltimore Acquarium are both within walking distance. We really enjoyed our time in Baltimore's Inner Harbor area. The only problem with the hotel was that there is no indoor swimming pool, and the outdoor pool is seasonal, so for our children it was disappointing not having much to do in the evenings.

Everything was nice, but...

from A TripAdvisor Member
My husband and I stayed at the Hyatt on Valentines Day, and everything from the room to the service was wonderful. The view from the elevators, and from the Pisces restaurant on the rooftop was simply amazing. Our only problem had to do with the valet manager. A large African American man seemed more interested in smelling the valets, and asking them to remove their jackets (it was very cold by the way) to see creases in their shirts. He never smiled once, and he honestly scared me. Other than that my stay was wonderful.

Hyatt will give your reserved room to the highest bidder

from A TripAdvisor Member
Despite booking a room months in advance, when I arrived in May 2004 to stay at the Hyatt and attend a conference at the convention center across the street, I (along with 14 others) were told that they were overbooked and that they would have to put us up at another hotel. The real story was that the NY Knicks were playing and their rich fans from Manhattan showed up willing to pay the rack rate (we had booked at the conference rate). Well, the other hotel turned out to be Microtel Inn & Suites out by the airport, a very filthy place that I'd never book myself into. The Hyatt paid for it as well as taxi back and forth each day but it was a real inconvenience having to commute to my conference instead of walking across the street. I ended up getting sick after getting caught in the rain two nights in a row (Microtel has no restaurants anywhere in the vicinity which meant I could get home only late evening after walking around downtown to find a place to eat. Also the taxi vouchers were valid only if you left from the Hyatt, so I had to go to the Hyatt from whereever I was in order to get a cab). After the New Yorkers left, the Hyatt gave me a room for one night, a very nice upgraded room. They had initially promised certificates for a future stay at any Hyatt but when I asked about that, they said no. I did get some bonus miles though. I have traveled around the US and to other countries since then, with the option of staying at a Hyatt, but have avoided them because this experience left such a bad taste in my mouth.

Rooms need major work

from A TripAdvisor Member
We stayed at the Hyatt Regency Baltimore for two nights, Friday 2/11 and Saturday 2/12/2005.

Our room was really awful. The furniture was old and beat-up. The comforter had stains, the sheets had small holes in them. There weren't bedskirts on the beds so the box spring and bedframes were exposed. One of the lights didn't work. The bathroom was similarly old and worn-looking.

On the good side, we were happy with the service we received, from the check-in desk to the people in the restaurant. We had breakfast both mornings in the restaurant and it was good, but pricey like most hotel restaurants. Kids under 3 eat free from the buffet. We didn't have lunch or dinner there but there was a kids menu with all the basics (chicken nuggets, mac and cheese, pizza, hot dog, PBJ, etc.) The view of the harbor from the elevators was very nice. The location is great, with a skywalk from the upper lobby area to the shops and restaurants across the street.

We only paid $70 per night via Priceline, compared to about $170 per night on the Hyatt website. It was so cheap, that I can't complain too much, but if I'd paid full price I would have been very upset. Unless you're using Priceline, I would avoid this place until they renovate their rooms.

Fantastic Relaxing Stay

from A TripAdvisor Member
I had the pleasure of staying at this lovely property on 9/17-18 2004. This hotel is located across a busy street from Harborplace and I'd estimate 1/2 of the rooms have some kind of water view.
I got this hotel the day before on Priceline for $73 and couldnt be happier as the posted rates at Hyatt's website is $269 for a non harbor view, harbor view they charge you an extra $30. Valet parking is available for $25 a day with unlimited in and out or self park for $20 a day unlimited in and out. Other parking options are available around town, but for convenience and security, the hotel's garage is more than sufficient.
The front desk staff were polite and friendly and no mention was made of my Priceline bid or that this was a prepaid reservation. I highly recommend getting a Gold Passport membership on Hyatt's website immediately after your winning PL bid. It cant hurt getting the extra attention your Gold Passport membership brings even though your PL bid doesnt count to Gold Passport Points. Also after signing up with Gold Passport, I highly recommend calling the Hyatt directly to make a request for the kind of room you require (King or 2 beds, smoking or non smoking) and have them add your Gold Passport number to your reservation. Even though it doesnt count, it cant hurt to have it there for the better attention you get as a Gold Passport member.
This hotel has 4 glass elevators going up 14 floors of rooms and the 15th floor has the Pisces restraunt which is coat and tie required for dinner. If you suffer a fear of heights or vertigo, dont look out at the spectacular view of the harbor from the elevators as I am not aware of another elevator in this hotel without the vertigo view. I was initially given a room on the 8th floor with an adequate view of the city and the hotel's roof. Unfortunately this room was 2 double beds and had a crib, so I called back down to the front desk and the front desk gentleman came up with a new key and took my bags to my new room, on the 14th floor! King bed and a gorgeous harbor view. I am NOT a complainer by any means, but if the room isnt what you requested (and they confirm this at the front desk) speak up. The room was adequate in size, bed soft, and can I say the view spectacular again? My smoking room was on a "smoking optional" floor that did not smell of smoke at all and neither did my room. A coffee maker was present with complimentary single cup coffee in 2 regular and 1 decaf as well as a single teabag. The toiletries are boutique style and not something like suave or VO5. No hand lotion or mouth wash if you're a toiletry nut. The bathroom which I've seen described in other reviews as being not well lit was fine for my needs but not fine for performing minor surgery. The tub is adequate for a bath and the shower has decent water pressure and not too sensitive to hot and cold. I was able to manipulate the shower curtain to cover the overflow drain to enjoy a very deep soak.

Also those who use prepaid cards or debit cards for their hotel reservations, they only put the token $1 charge on your card when you present it for incidentals, unlike other hotels I've stayed at who put a hold of $20 or more on your card. Just for those who either dont choose to make incidental purchases or have a limited budget, its good to know that your card isnt held hostage by the hotel.
Housekeeping is attentive and brings anything you could ever think that you could forget like me who always needs more pillows and towels. The television offerings are pretty standard hotel fare, but for the complainers, the hotel uses a satellite dish (Dish Network to be exact) and some stations may become unavailable if the weather is stormy like it was during my visit.

Harborplace is located across the street with standard food court fare, and you can get there via a skywalk from the 2nd level of the hotel. Via another skywalk from the 2nd Harborplace pavilion, you can reach the Galleria mall with more food court fare. For those penny pinchers like me who refuse to spend a lot on a hotel meal or room service this is more than sufficient for under 10 bucks, you can have a killer meal. For the business traveller, there is a skywalk to the Convention Center should you need to visit there. It is a short walk (4 blocks)from Oriole Park and M&T Bank Stadium (about 8 blocks)(Ravens Stadium)

I sampled the room service breakfast which was pretty good and plentiful, despite being pricey room service food. The room has a mini bar which is pressure sensitive so dont take something out unless you want to be billed immediately for it. I was not impressed by this and I really wanted to take a peek at some things, but I also didnt want to be charged! The in room movies are pretty standard though I do like that On Command offers movies that are in second run theaters and not yet available on pay per view at home.

A morning local paper is given even on Saturday and Sunday mornings. Not USA Today.

Checkout was simple through the television checkout system. No mention of Priceline again, just showed my balance of my breakfast, that was all.

For $80 bucks including priceline fees for a room that would otherwise cost $260 this was a real deal. Polite friendly staff, good clean rooms, plush furnishings, everything one would expect from a 4* hotel.

This hotel also has a pool and a fitness facility that would rival Gold's Gym for the gym rats. Actually many locals become members of this gym because its so good.

I've stayed at all of the Baltimore and the Hyatt for me. Suitable for the business, romantic, or holiday traveller or even a traveller with children. The Hyatt has gone over and above for me time and time again.

Yes I'm nototious for giving long reviews, but I post what information I'm looking for when I'm deciding where to stay or have questions about where I'll be staying and get buyers remorse after I make my reservation.


from nevermissBoston
While the view and the service from the front desk/bell hops was outstanding, the room itself ws filthy. The dust and dirt on the blow dryer was so thick you could make a design. The bathrooms need updating as does the carpet. We only stayed one night so we put up with it.

Birthday for my 9 year old

from wafflesSouthJersey
Our family lucked out by bidding for a hotel on Priceline and receiving the Baltimore Hyatt convieniently located within walking distance to the Aquarium and all the Inner Harbor shops. The hotel was beautiful. The room was very nice. We ate two wonderful meals at the Bistro and the kids had a great time. We couldn't have asked for better luck for my little guys ninth birthday.

Pleasant Experience at Inner Harbor

from AuntAnnie
We love to go to Baltimore, but it's a little hard to justify price of a hotel room when we live so close by - so we usually just spend a night on our anniversary. At the spur of the moment, we decided to try priceline for the first time. Were pleasantly surprised at the nice room we got. Nicely appointed and very quiet. Not much of a view, but we didn't expect one. We've stayed at the Hyatt before and would stay there again, espescially after seeing that we weren't treated differently becuase we booked with priceline.

excellent service from the moment I checked in

from A TripAdvisor Member
Everyone I dealt with at this hotel was extremely friendly and accomodating. I was nervous about staying here because I had a Priceline rate, but it did not seem to be an issue. I had a nice room (no view, but that didn't bother me) which was clean and functional. When I needed to extend my stay by an extra hour, there was no problem with the request. The reason I would go back here again and pay more is because I felt as if the staff really wanted me to be happy while I was staying there!

Would stay there again!

from A TripAdvisor Member
My husband and I go to Baltimore almost every year for our anniversary in August. We stayed at the Hyatt in 2002. It was a very nice place to stay, the breakfast buffet was very good. With many choices. We had just a few problems.
We requested a non smoking room, which we didn't not get at 1st. The room had a stale, smoky odor. They came and sprayed but that did not help.
And the TV wasn't working, well that was my clue to request another room. So we did and the only avaliable room was a suite that had a murphy bed. At 1st I thought OH BOY. But it was the best move. The room was huge.
I recommend this hotel especially if the location to the HarborPlace is important to you, and if you are affraid to cross the busy street. They have a above the street walkway that leads right to the the Harbor Place. Where all the shops places to eat are.
The Discovery Store in there is a must see.
We also had a package that included tickets to the Aquarium and the all you can eat buffet breakfast.

This year we will be forced to stay somewhere else. The Hyatt's prices have sky rocketed.
$ 289.00 a night (which includes nothing but the room.) But if you can afford it go for it it really is a nice place to stay.

Top Local Tips for Baltimore

More than the inner harbor Drive thru Baltimore to the Baltimore Museum of Art or the Walters Museum(closer in to the harbor). Both are excellent places to visit, and the BMA has a lovely restaurant(a bit pricey).This if you can tear yourself away from the attractions of the inner harbor.

spiced crabs Go to O'Bryckis for spiced crabs. Dress grubby as the meal will be messy.

Inner Harbor Don't miss going to the top of the World Trade Center in the Inner Harbor. Incredible views! The dragon boats were fun too. The whole area is beautiful, very clean, tons of shopping, ships to tour, museums, food etc.


Other names for Hyatt Regency Baltimore Hotel

  • hyatt baltimore
  • baltimore hyatt regency
  • baltimore hyatt
  • Address: 300 Light Street - Baltimore - Maryland - 21202 - United States
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