Portland Harbor Hotel

, Portland, United States
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Portland Harbor Hotel

468 Fore St - Portland - Maine - 4101 - United States Hotel Website | 207-775-9090
309 Traveller

Reviews - Portland Harbor Hotel

Historical Traveller Reviews of Portland Harbor Hotel

Best Hotel in Portland Maine

from A TripAdvisor Member
The Portland Harbor Hotel deserves every one of it's AAA four diamonds. Great location one block from the waterfront in the Old Port. Great exterior and interior design, covered valet parking. The excellent service starts with the valet and continues to the desk, concierge and housekeeping. Very clean and well kept. Eve's restaurant was a pleasent surprise, we dined al fresco in the hotel's beautiful garden consuming the best food served during our trip. Great bedding created a wonderful sleep. Loved the music in the guest bathrooms and the chocolate lobster with the turn down service. A wonderful experience all the way around!

Not the best

from A TripAdvisor Member
We had a few experiences with this hotel that I'd like to share. When we first checked in, we felt that we were interrupting the desk clerks from having an idle moment. One clerk was busy and had to call the other one in from the back, who entered looking irritated for being interrupted. Hence our checking in was performed in a terse and impersonal manner. We were given a room on the fourth floor and found ourselves in auditory hell. For some reason, we were given the room in which the air-conditioning power station lay atop....hence there was a titanic humming coming through our ceiling that would stop and come back on...ludicrously noisy. We did manage to get another room (a double)..What I fail to understand is why anyone would be placed there in the first place if there were other available rooms. The staff was impersonal and indifferent...The only really friendly employees were the cleaning staff. All in all, not the best hotel experience I have had. One positive aspect was that there was delicious coffee in the lobby in the morning.

Noise Is Unbearable on Weekends

from A TripAdvisor Member
This was the second year we have stayed at this hotel during our summer vacation and this year our experience was much different. We STRONGLY urge anyone who is staying here on the weekend to request a garden room. Last year we stayed here in a "city facing room" on a Saturday night and the noise was minimal. This year we stayed in the same room on a Friday night and the noise level is unbearable. The music, screaming, motorcycles, etc. continued until at least 3am when we finally crashed from exhaustion. The hotel really should consider either sound-proofing its windows/walls or lowering its prices because for $250/night its patrons should at least be able to get a good night sleep.

Very nice Old Port Hotel - potentially noisy on the weekends!

from A TripAdvisor Member
We stayed a couple of nights in July, and the hotel is quite nice. The rooms are nicely appointed, and the service was very good. The garden is really charming, and a nice place to have an evening cocktail. The location in Portland cannot be beat! The one and only drawback (and it's kind of annoying) is that if your room is a city facing room as ours was, you will be subjected to a lot of street noise that can go late into the night. Our room faced a street that includes many bars and nightclubs in the Old Port, and unfortunately the party goers were doing their thing until late into the night. In spite of this, I would recommend the hotel and would stay there again (hopefully I would book early enough to strongly request a garden facing room).

Caution to weekend visitors!

from A TripAdvisor Member
If you are planning a weekend stay here, I strongly recommend that you INSIST on a garden-facing room when making a reservation and on check-in. I was traveling with two family members and decided to splurge on this hotel instead of some other nearby and less expensive options. The woman taking my phone reservation confirmed that the room rate I had chosen was for a city view but warned that it could be "a little noisy" on weekends. She offered me an upgrade to an interior, garden-facing room whch I accepted. However, after we checked in and went to our room, we found it was a city-view room after all. We decided (wrongly!) not to make an issue of it and went out to a late dinner. On our return we discovered that directly across the street were a series of bars hosting a "summer block party" event with loudly-amped band performances outdoors that flooded the street with mediocre music, tons of people and pretty much unrestrained revelry -- a level you would never have suspected given the quaintness of the locale in the daytime. Cars trolled the street honking horns and frat boys hooted just about as obnoxiously. At first it was laughable how raucous it all was, but after one o'clock came and went with no change in decibel, it became frankly unbelievable. Coming from a series of crazy-busy NY neighborhoods, I assure you the noise level was astonishing. It didn't let up until well after 2:30 AM (when I finally crashed), despite the city's posted signs for quiet after 1. We slept only because we were exhausted from our long drive and because we piled pillows over our ears. But then our east-ward facing room was flooded with brilliant (and hot) sunlight at 5:45AM -- bright enough to wake all three of us. That's when we found out that the curtains are purely decorative and do not close over the windows, only sheers extend across. Next morning, the management was sincerely apologetic and seemed anxious to make up for the experience, especially when a computer check revealed other patrons had complained. But honestly, their best efforts couldn't close the huge and surprising discrepancy between the price and the experience of this hotel -- at least on a weekend summer night and in street-side room. The warning to expect ("a little"!) noise makes it doubly clear that this is not a new occurence and we later saw posters in the bar windows promoting such Saturday-night parties all summer long. Keep that in mind when making your own reservation and learn from our mistake. It's a shame, because the personnel are so nice and the hotel is so pretty, with a convenient-to-Old-Port location. It was surreal to leave the quiet, genteel lobby the next morning and walk along the pristine cobblestone streets, knowing what a zoo the place had been the night before. Freaky.

Average and not a Good Value

from A TripAdvisor Member
For my birthday weekend in March, we decided to get away to Maine. I reviewed the hotels closest to Old Port as the our dinner reservations were at Street & Company (excellent food and service) on Wharf Street.
Based upon reviews and on-line photos I opted for the Portland Harbor Hotel over the Regency. This hotel is fairly new with tiny, tiny rooms.
As one of the more expensive hotels in Portland, I expected the service and accommodations to be above average - not so. There was barely room to walk to the other side of the bed as the furniture was not to scale for the size of the room. This room would have been just OK for 1 person but definitely not a couple. The bathroom was clean but the poor workmanship did not reflect that of a high end hotel.
Coffee was not ready at 6:45 AM but we were told upon check in that it would be ready at 6:00 AM. The security guard did bring my coffee up to the room at 7:30 which was very nice.
The general atmosphere in the main lobby is cramped and just average with nothing much happening.
We visited the Portland Regency Hotel during our stay and had Sunday Brunch. A pleasant greeting upon entry, a comfortable feel and a great breakfast made us decide that on the next visit our stay would be at the Regency.

A slice of heaven

from A TripAdvisor Member
This place was fantasitc! The staff was very accomodating and went out of thier way to anticipate our needs. I ordered one of the "special turndown" services available and enjoyed a relaxing night after seeing the many sights of Portland. The Old Port is a great location with much eclectic shopping and dining options but you should not pass up drinks and dinner at Eve's, the hotel restaurant. Delish! I selected the Apple Bacon Wrapped Filet with lobster mashed potatoes it was yummy! After dinner with friends we spent the rest of the night enjoying Eve's many signature martinis in the garden. This beautiful little garden that would be great for a wedding! Contact Klaus (the food and beverage manager) for more details - he's amazing!

terrific!

from A TripAdvisor Member
Wonderful and attentive staff. Lovely room. Great location.

Amazing Staff!!!

from A TripAdvisor Member
We arrived in Portland without planning to stay there, but fell in love with the town instantly. Driving through the Historic District we stumbled upon the lovely Portland Harbor Hotel. This place is a gem. It definitely rivels South Beach properties in terms of appearance and amenities. Our valet Jack was extremely nice, and pleasent...he even drove us to and from dinner in the hotel's brand new Town Car. Jeremy and Ryan at the front desk were very accommodating. They showed us several rooms and answered our many questions with ease while checking in. Probably the best hotel staff I've ever seen, all the way from our turndown guy to the bartender, they knew how to run a luxery hotel with ease. I would recommend this place in a heartbeat, we will be back soon. Thanks!

Perfect!

from A TripAdvisor Member
My husband and I decided to have our wedding at the Portland Harbor Hotel after having a drink in "The Garden" shortly after the hotel opened in 2002. We were more than impressed.

During the planning of our wedding the staff was incredible. Heather, the general manager, was on board with all of our requests. The wedding itself was phenomenal. Klaus, the dining manager, and his staff outdid themselves. The food came from the hotel restaurant called "Eve's at the Garden." For any of you refuse to eat at hotel restaurants - think again. Eve's is outstanding and on the same level as the other restaurants in the Portland area -and trust me, my husband and I eat in the Old Port at least once a week so we know what we're comparing it to.

The day of our wedding, the staff was extrememly helpful, they made sure everything was perfect. The wedding was held in the garden. The grounds were meticulous. Roses were in bloom and the fountain was in full gear. The space was large enough for the Maine Cello Duo as well as a jazz trio later on in the evening.

Most of our guests, including my husband and me, stayed at the hotel for the entire weekend. They were completely impressed. The hotel is in the perfect location to enjoy Portland's Old Port. Our room and most others, looked out over the beautiful outdoor garden that is in the center of the hotel - in the middle of the city!! Not surprising when you consider the architect who designed the Bellagio had his hand in this hotel.

Our suite was intimate and warm. The hotel offers various turn down services, including the honeymoon turn down. Again, this was great.

I have nothing but good things to say about this hotel - definitely Portland's finest.

Top Local Tips for Portland

DogFish Cafe Excellent hole in the wall, great sandwiches on homemade warm bread. Good atmosphere and fast service. Reasonable prices.

Picnic Go for a short ride from Portland over to Cape Elizabeth and Two Lights State Park. A great place to watch the waves and see 2 lighthouses at once. The wonderful smell of salt in the air, a gift shop and a concession stand make it a worthy stop.

Lovely downtown area within walking distance from numerous hotels. Go to Kennebunkport for shopping.

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