Windsor Court Hotel

, New Orleans, United States
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Windsor Court Hotel

, New Orleans
5 star

Rooms: 324

300 Gravier Street - New Orleans - Louisiana - 70130 - United States | 5045236000
484 Traveller

Reviews - Windsor Court Hotel

Historical Traveller Reviews of Windsor Court Hotel

Amazing Hotel!

from TN_girl
Yes - it is a pricey hotel, but above and beyond the other hotels we saw (and read about) in New Orleans.

We paid for a regular room, but were upgraded to a junior suite and it was bigger then my first apartment! Wonderfully decorated, and just beautiful. I can NEVER sleep in hotel beds very well, and I slept like a baby on this bed.

It's also nice because it is far enough away from Bourbon Street that you don't get the noise and rif-raf, but close enough so that you can walk there. It is also very convienient to the River Walk.

I loved New Orleans and would go back in a heartbeat and would absolutely stay at the Windsor Court!!

Two thumbs up!

Not recommended

from A TripAdvisor Member
We recently stayed at the Windsor Court while at a medical conference in New Orleans. Although we enjoyed the hotel and had no problem with the staff at the time, we have had a great deal of difficulty with the hotel since then.

Upon realizing that our ipod had been left behind in the nightstand drawer, we visited the hotel the day after checking out to pick up the forgotten item, which it turns out they "had not found." Although I realize that a hotel is not generally responsible for forgotten possessions, in my experience hotels with a much lesser reputation than the Windsor Court have consistently returned forgotten items. I would not recommend staying at the Windsor Court, as the management has been less than helpful and professional in resolving this issue. Furthermore, I do not have the feeling that your belongings would be safe, as we were informed that security finds it necessary to inspect staff as they leave the hotel, due to theft problems in the past. Given its ratings, I expected much better service from this hotel.
Management Response from A TripAdvisor Member
We feel compelled to respond to the recent posting by a guest who lost an iPod during a visit to New Orleans.
It is not uncommon for our staff to encounter guests who have lost personal items during their stay. In the last year, we’ve returned a Rolex lost amidst sofa cushions, a cherished doll that fell into a bank of bushes. We've found and returned a ring worth $45,000 to a guest in Germany. We returned a diamond necklace valued at $17,000 to a guest three days after their check-out...the list goes on.

To our appreciative guests. Our policy is to do all within our power to help locate a lost item. That is precisely what occurred recently when a guest returned a day after check out, searching for an iPod. A thorough look through the room and interview with cleaning personnel led us to believe the iPod had, in fact, been lost elsewhere.

Our commitment to guest satisfaction did not end with the search. We also offered to help this gentleman file insurance paperwork, regardless of where the item may have been mislaid.

My staff and I spent a great deal of time assisting this gentleman and his friend. We believed that offering our time and resources to help them was the best way to offer world-class service. Our hotel prides itself in providing the utmost care and concern for our guests. This commitment begins the moment one arrives and extends long after one has checked out.

We regret that our guest lost a cherished item while visiting our exciting city; we certainly hope that we have not, in turn, lost a valued guest.

Sincerley,
Tony McHale

Wonderful!!!!!

from ClemsonGirl78
Wonderful place to stay in New Orleans! Close enough to the Quarter to walk. We had a beautiful Junior Suite overlooking the Mississippi River. The suite was tastefully decorated and the staff was superb! We enjoyed our 25th anniversary here and would recommend this place highly.

m very particular and this hotel is superb

from jsmithaustin
Just returned from 2 nights at the Windsor Court. It is a top-notch hotel. I am very picky and usually end up being dissatisfied with my initial room placement. Not at this hotel; the Jr Suite was fabulous. The staff was fully intent to provide first class service. Try the beignet's at breakfast. They are the best ever.

WOW!!

from wakegirl1967
We booked our trip through Expedia and choose the Windsor Court because of the star rating and the ammenties it offered. We called two days prior to our arrival to confirm our reservation. While I was on the phone the hotel receptionist verified our requests, non-smoking room king bed etc. she then asked what prompted our stay with their hotel. I told her we were celebrating our 12th wedding anniversary. When we arrived we were upgraded from a deluxe room to a JR. Suite and there was a beautiful bouqet of flowers in the room with a card from the management of the hotel wishing us a happy anniversary! What an unexpected treat on both accounts.

The room was large and the staff attentive. We refused the nightly turn down service but still received our dark chocolate or pralines. We never had to ask for anything. There was always a fresh bucket of ice in the room and plenty of towels. The pool was a refreshing was to wind down from a day of sightseeing and the pool bar staff very attentive as well. Our room was always cleaned up when we returned from sight seeing (2:30 - 5:00 P.M.) You are walking distance to everything!

The rooms are like you would find in an older English hotel think with toile, dark furniture, and funky flowered patterns. The Windor Court is this type of English hotel right on down to the bells at the door! It is an orient express hotel so you cannot compare this to a Hilton, Hyatt, or DoubleTree since these are cookie cutter middle america hotels not a unique property. The pillows are soft down so they aren't as firm as the synthetic ones most people have at home however if you ask for an additional pillow then they will bring you one but the beds were heavenly. High Tea at 2:30 should be enjoyed once as well as the nightly cocktail hour with local wines. The movies offered are older but you are in New Orleans shouldn't you just get out an about?

The only negative is the daily charge for parking a bit high but we only used the car one day. Even with that we would definitely stay at this hotel on a return trip to New Orleans!

Simply the best!

from Thefoodcritic_7
I have stayed at many 5 star hotels. The Windsor Court had best service I ever experienced.

s age.

from VM26
We visited New Orleans in May of 2004. The staff was very nice and helpful. We had a lovely view of the river. Our suite was very comfortable but, tired and worn looking. The rooms need to be freshened up with new paint and more color. The pillows were awful. "As a guest of the hotel, we think the parking fee was too high".

Wonderful luxury hotel!

from A TripAdvisor Member
Just returned from a wonderful stay at the WCH. This is a beautiful hotel that is first class all the way. Huge 2-room suites that are extremely quite and very restful. Wonderful bedding that provides a restful sleep. The nightly turn-down service is lovely touch. Great location as it is walking distance to everything including the French Quarter, but yet far enough away from the craziness to provide a quite haven for relaxing. Fair warning - Harrah's Casino is only a few steps away directly across the street. Better hang on to your wallet!!

First class service from the hotel staff. We had a couple of "issues" with the housekeeping staff, but fortunately the manager was able to take care of it quickly and she was cordial enough to provide us with a complementary meal in the hotel restaurant for our inconvenience. (Hopefully those "issues" we had will be taken care of, so future guests will not have a problem. ) They also have a very large pool on the 4th floor that has a very well stocked exercise room including a sauna and steam room. Also a relaxing outdoor Jacuzzi next to the pool. I would stay at this property the next time I go to New Orleans. Actually, it would probably be the ONLY place I would stay in NO. Highly recommend it!

quiet rooms!!

from A TripAdvisor Member
I just returned from New Orleans. On this trip we chose to stay at the Wyndham rather than WCH (which we stayed in 3 months prior). HUGE MISTAKE. I sorely missed the quiet rooms, the nightly turndown, the quiet rooms, the excellent staff, the huge comfy beds, the quiet rooms, oh and did I mention the quiet rooms? The only (very small) complaint I have are the pillows. I like several big fluffy pillows and WCH just doesnt have that. But hey, for the quiet rooms, I'll just bring my own pillow.

Posh and formal

from JoyD
Windsor Court has been named one of the best hotels in the world. I'm not sure why, though it is excellent. Unlike previous reviewers, we did not have a suite, since we were there as part of a meeting. Our room lacked two things we like: a coffee maker and new in-room movies (they offer a selection of older Oscar winners). The restaurant had great food and fantastic service: expect multiple tiny, creative portions. The exercise room was adequate, but equipment seemed a little old. Pool area was lovely (on the days it didn't rain.) There was jazz almost every night in the lobby lounge, a great oasis.

I don't think I would stay here again, only because it lacks a few amenities, but it's certainly a classy hotel.

Top Local Tips for New Orleans

Windsor Court Grill Room has hired a new chef! Greg Sonnier, formerly of the flooded Gabrielle has been hired to head the Windsor Court Grill Room!Look for amazing food to ccome!

A Treasure Trove for History Lovers Unlike many tourists who come to New Orleans for gambling, or Mardi Gras parties, or river boats, etc,, I recommend New Orleans to those who love studying the history of this nation and the history of some of the great cultures which created the Deep South. So, before coming to New Orleans, do some historical research on its origins and the part it has played in the past and the present of the United States. There is also marvelous architecture in New Orleans, wonderful cultural cuisine, and memorable stories of the human beings who helped to build one of this great nation's greatest southern cities. It is a fabulous city rich with the contributions of many great cultures and many great people. I hope that tourists everywhere will come to visit it and to help it rebuild its future for the better.

Thursday nights Thursday is Cajun night at Rock N Bowl. The alley and the balls are old, but the music is great! Don't try to do Jacques-Imo's on the same night as Rock N Bowl.

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Other names for Windsor Court Hotel

  • windsor court new orleans
  • Address: 300 Gravier Street - New Orleans - Louisiana - 70130 - United States
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