W New Orleans Hotel

, New Orleans, United States
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W New Orleans Hotel

4 star

Rooms: 423

333 Poydras Street - New Orleans - Louisiana - 70130 - United States Hotel Website | | 5045259444
663 Traveller

Reviews - W New Orleans Hotel

Historical Traveller Reviews of W New Orleans Hotel

Loved it!

from rocknty
We have been to New Orleans a number of times. Having most recently stayed at the Ritz (great but stuffy) and the French Quarter W (tiny hotel with no lobby and no scene to speak off) so we choose the other W for our latest excursion to sin city. Our bags were whisked up instantly, our room was ready and was clean and comfortable with a river view. The hotels restaurants and bar(s) were all great. We received excellent service from the entire staff. No attitude whatsoever. It was all chill. The Martini Bar in the lobby was perfect place for a cocktail before heading out. The Whiskey Blue was a great place to meet with trendy folk late on Friday and Saturday night. About 11pm it was complete with enticingly costumed local scenesters who were enjoying its haven for high living hard drinkers ambience. Also the Harrahs casino is next door so if shooting dice is your thingit is close by. We had nothing to complain about during our stay except it was too early to leave. If youre looking for old-world New Orleans then this is wrong place for you. If you want some old world food (or a hang over cure) check out Mothers (next door) and ask Elvis the doorman to take you in the back door to the bar. We found the W a great place to stay if you want a little of the new world upscale experience in your big easy vacation.

Had A Blast

from A TripAdvisor Member
Stayed here on a weekend getaway and had a blast. I was a little worried given some of the reviews here - but everything was the opposite. The staff was super friendly (every staff member made a point to say hello every time we saw them)... The decor is standard W (super trendy), but more importantly, everything was kept clean. Having traveled a lot for work, you can tell which hotels have things together and which don't - this hotel seemed to be very well run.

Negatives? Price. We got a good room rate, but everything else is expensive (ie, the hotel bar costs about $10 for a glass of wine, OJ was $4 in the morning, food is quite expensive, room tax was $20/night on a $140/night rate). As for the complaints about it being an old holiday inn, about the only place where it was noticable was in the bathrooms with the old tile. Other than that, I thought they did a good job considering what it probably used to look like.

All in all, good deal and great location.

t go here!!!! Try the Intercontinental

from A TripAdvisor Member
O.k. just to start off I stayed here along with about 100+ other people and all they did was complain about this place. We had our meeting here and the banquet food was mediocre, the service as far as the front desk was rude, the hotel is dark and cramped. I mean, why the hell would anyone stay here? We came to the city (New Orleans) to experience true traditional New Orleans culture, this place is crap, it doesn't belong in a city full of fun, life, love and food. I've also stayed at the Intercontinental and loved it. Our room was spacious and beautiful. It had a lot of the charm and vivaciousness that I expect from a hotel in this city. They upgraded us automatically to a beautiful room with a balcony and room-service was excellent. The people made us feel exceptional and wanted to help us with our stay. I will stay at the Intercontinental again, again and again. However, if you prefer to see only 3 colors during your hotel stay red, white and black, have people treat you like your infringing upon their time, ignore you and have total disregard to the fact that you're spending money that pays their salary then yes you want The W. However, if want to stay at a hotel of great distinction, stay at The Intercontinental.

A very unique and enjoyable experience

from A TripAdvisor Member
We just got back from staying at the W in New Orleans (not the one in the French Quarter). I read some reviews about the property being worn down or dirty and the staff being snobby. Our stay was incredible. The staff was exceptionally friendly and very helpful. The decor was modern and chic and quite unique. We loved it! Yeah, there are a couple of places in the hotel that look a bit weathered, but I think any building that is not a "new build" will show its age in places. It was certainly nothing to complain about and did not change our opinion of the place.
I guess it all depends how much you paid for your stay. If you paid the rack rate, then there might be better deals, but if you got a good rate like we did, this place is certainly hard to beat. It is in a great location too - just a couple of blocks from the French Quarter and across the street from the casino.

t do it again

from ctmiller
I just returned this morning from a 6 night stay at the W Hotel in New Orleans. I really don't have too many complaints other than the upholstery was dirty on the furniture in the room, sheets had holes and tears in them, the air-conditioner was left over from the previous incarnation as a Holiday Inn, I believe it was, and didn't work too well, and the service charges were pricey to say the least ($518 in my case for a few local and long distance calls when my cell went out on me and $125 for a few items of laundry). The room was a nice size although the bathroom was so small it was almost impossible to navigate (there was also no vent in the bathroom to remove steam from the shower). The location is not bad and is as close to the Quarter as I would want to be. The noise from the other rooms was also quite audible as the walls were paper thin, and the street noise could be a bit much at times as well. I would recommend that you try somewhere else in the same price range as this hotel isn't one that I would repeat.

Faux Elegance and Pretentious

from tlparks
At checkin our card was "authorized/funds held" for a deposit equal to the most expensive rate this hotel charges (we were paying a really cheap internet rate found at the last minute of about $69). Imagine my dismay to learn that my card had been authorized for about $650 bucks for three nights. Couldn't use my card for the weekend due to this. So I had to take cash out of my savings acct and was embarrassed in front of my friends at dinner when I went to pay....well, then, if you like really pretentious, annoying, snotty folks who fake a smile and try to be nice while they grit their teeth, this is your place. For this kinda money you can stay at the Ritz! Do so. Oh yeah, the beds are pretty **** comortable but the hotel used to be a holiday inn and it kinda still looks like one in the hallways, though the lobby is fu fu glam...ick!!

style at the W

from A TripAdvisor Member
My fiance' & I stayed at the W on Poydras St. for 5 days & 4 nights.
There wasn't a day, or night for that matter, when the service was
anything less than superb. Every staff member we came into contact with
was exceptionally friendly, knowledgeable, & eager to please, from the
doormen to the housekeepers. The service was a bit slow at the Zoe
Bistro, however, the server took the initiative to offer 2 free
desserts (and we weren't even going to complain). The hostess made a
point to ask for our names before we were seated. From then on, every
staff member addressed us by our first names. Nice touch! I loved the
chic, contemporary style of the W. and the personal touches e.g. the
water pitchers loaded with fresh fruit. Very different & refreshing!
Even though the overall cleanliness was acceptable, I did observe,
however, that some of the walls, carpets, and furniture could use a
touch up. They seemed tattered just a bit. Overall, we were very
impressed. So impressed that I will incorporate some of their practices
into my small business.


from A TripAdvisor Member
Just stayed at The W last weekend. What a pleasant experience! The staff was not only efficient, but friendly, as well. Needed some extra bedding items for my room upon arrival - it was all brought within 5 minutes. Every time I entered the hotel, I was greeted at least twice.
The concierge and desk staff were very knowledgeable and helpful. Great hotel - in a great location - in a great city!!

Terrific Hotel and Service!

from A TripAdvisor Member
A fine hotel--good service, clean, tidy rooms and a smart staff. My wife and I went there to celebrate our anniversary, and the staff pampered us with complimentary champagne, chocolate truffles, and wonderful, personal service. I am an SPG Gold member, and they really rolled out the red carpet. Our "preferred room" had a gorgeous view of the Mississippi, and the beds are as heavenly as everyone says. We were a bit worried about the super-chic style of Ws (or so we had been told), but we found the place welcoming and fun. If the price is right, you should not hesitate to stay there! It's a first-class hotel with an extra dash of fun!!

Satisfied with the W

from A TripAdvisor Member
My husband and I stayed at the W in May 2003 for 2 nights. We actually stayed in two other hotels during our stay in New Orleans: the Olivier House and the Ritz-Carlton. We thought it would be fun to stay in different places. It turned out that the W hotel was the best value. It was clean, hip and contemporary. The bathrooms were adequate, although they paled in comparison to those at the Ritz. The staff was efficient and courtious and friendly enough. I'd say my biggest criticism was the thinness/lack of sound-proofing of the doors between adjoining guest rooms. There were moments when it seemed like our next-door neighbor was in our room! But this only happened when people were coming and going.

Top Local Tips for New Orleans

Great area to stay in! Instead of aiming to be right in the French Quarter, try staying downtown. You are just a distance of 1 - 5 easy blocks (depending on your hotel) from the Quarter but are not in the middle of the noise & chaos 24x7. Also, you can get a better deal staying downtown. It felt pretty safe when we were there and we had no qualms about walking back to our hotel after dark (although be smart about it, of course!).

Lousy Cab Drivers NOLA must have lost many of its veteran cab drivers, as 90% of the drivers we encountered were recently-arrived Hatian and Nigerian immigrants who barely spoke English. They couldn't even find the better known restaurants without getting lost and asking for directions! I finally resorted to printing out directions from Google to help them navigate! I wouldn't rent a car here, as it can be very confusing to drive around and parking space is at a premium. We did a lot of walking and I used the streetcar line. Go online and print a schedule in advance to save time.

Travel Books Check out the unoffical travel guides in the bookstores. I read a lot of reviews and found that very helpful when planning my meals and activities.


Other names for W New Orleans Hotel

  • w new orleans
  • w hotels new orleans
  • w hotel new orleans
  • Address: 333 Poydras Street - New Orleans - Louisiana - 70130 - United States
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