Renaissance Pere Marquette Hotel

, New Orleans, United States
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Renaissance Pere Marquette Hotel

, New Orleans
4 star

Rooms: 220

817 Common Street - New Orleans - Louisiana - 70112 - United States Hotel Website | 5045251111
292 Traveller

Reviews - Renaissance Pere Marquette Hotel

5/10
Don't order the room service
Submitted by: Heidi Frederick in 19/05/05
  • Age Group:
  • From: United Kingdom
  • Traveller type: Weekend Breaker
I was looking for a boutique hotel with the new oleansy feel. I didn't actually find it here, but the price was right and the room was clean. Just don't order the room service....

Historical Traveller Reviews of Renaissance Pere Marquette Hotel

Good stay at a reasonable price, October 18-20, 2004

from A TripAdvisor Member
My wife and I stayed here for a strategic planning seminar held at the hotel. I am always perplexed by the mixed reviews some hotels get. That said, I realize that hotels have a variety of rooms and a variety of staff working at any one time.

Contrary to many of the other reviews we felt our room was quite spacious and had an excellent view of Canal St., the river, and the Quarter. Perhaps we were merely lucky with this room (# 1718) which was high enough up on the Quarter side of the building for a good view and situated such that there was ample space for two people. There was plenty of space for easily manuevering around several pieces of luggage and brief cases left out in the room in addition to what we stowed in the closet. Maybe we had a "handicapped accessible" room and didn't know it?!? Alternately, since this is a remodeled office building perhaps we just benefited from the stretch of hallway along which this room was located.

The bathrom was also very large by any standard I use ( my wife and I could both get ready at the same time with room to spare). Also, the desk had a large enough work surface to do my paperwork without having to move the phone, lamps, or hotel advertising tent cards.

The exercise center on the third floor was equipped with two each, treadmills and steppers plus three weight lifting machines and a rack of free weights. There were stacks of fresh towels and a chilled water machine in there as well as a separate men's and women's restroom/shower room. The outdoor pool was a bit small and barely allowed for swimming laps and seemed more of a place to cool off. It may just have been my luck but from 6 am to 7 am the Tuesday and Wednesday mornings I was there there were only two other people in the center at that hour.

The front desk staff was polite and without exception, every staff member who either passed us in the elevator or was waiting for an elevator during those 48 hours greeted us and asked if everything was going OK with our visit at the hotel
( this included a bellman taking something up to a room, someone in a blazer, and a maintenance engineer! I know that the management would have been proud of this often skipped chance for positive interaction with the patron.)

My only disappointment was having to give my car up for valet parking. First of all, $25 per day seemed a bit higher than I wanted to pay and it was inconvenient not having access to my car which usually serves me as my office. On the other hand, I know how hard it is to find parking in the New Orleans CBD and Quarter.

The overall price I paid ( base rate of $159) seemed reasonable to me considering what I have seen quoted for similar properties in New Orleans in "season". Then again, our conference organizer had received a "group rate")

We would definitely stay there again as long as we got the same room or it's equivalent and met the same staff or their equivalent. Don't know what to say about those who had "tiny" rooms with "no view" and "surly" staff although as stated above, hotels this large have many rooms and many employees just like a cruise ship and that can make all the difference.

Certainly above average

from KJF49
We were guests at the hotel from September 22-28, 2004. The rooms were clean and comfortable. From the front desk to the concierge, the staff was friendly and accomodating. Restaurant personnel were attentive and helpful and the food at Rene's Bistro was wonderful. The bar manager, Leonard, a veteran bartender of over 20 years, was very enjoyable and made us the BEST cocktails, including hurricanes, of our 7 day stay. He gave us advice on restaurants where the locals enjoyed eating and we were able to try different places we normally would not have experienced. Location was a plus, 2 short blocks from Canal and Bourbon Streets and the streetcar lines. Being in the business district, there was not much for a view out the window, but with all New Orleans has to offer, why would you be staying in your room? We definitely would book a return visit.

Great Hotel!!!

from shaundreef
This hotel was wonderful! We stayed here from 9/11/04 - 9/17/04. We were supposed to leave on 9/15/04 but got stuck there due to Hurricane Ivan. The hotel continued our special rate of $99.00 (Breakfast Incld) for the additional days. The staff did the best that they could to please and ease the fears of those guests that were trapped in the city due to Ivan. Our rooms were well appointed and clean. The hotel restaurant served very good food and the staff there was very friendly and helpful as well. The location was just a few blocks away from everything (French Quarter, Warehouse District, etc.). I would definately recommend and stay at this hotel again!

Just Okay

from A TripAdvisor Member
The rooms are very small and roll away are not allowed. Service was just okay. Not a 4star hotel.

Very satisfied

from A TripAdvisor Member
This hotel was convenient, clean, comfortable and roomy. The staff was very pleasant and accommodating. The restaurant was excellent.

Great Lounge, Tiny Rooms, So-so location

from A TripAdvisor Member
A great lounge with a friendly and very skilled bartender make up for a tired chic hotel in a side-street location. You can probably do a bit better than this place, and for less money.

The rooms are very small and unfortunately that can be too cramped once you open a suitcase. I cannot imagine trying to accomodate two humans in these rooms.

Weak! Rude Staff! Bad Oder!

from Warrbuckss
12 of my friends and I stayed here. I booked 3 rooms for 12 people and at that time they told me 2 double beds would be no problem. When we got to the hotel and checked in not only did our rooms have a bad oder they had one king bed in each room! I had to argue and raise cain to get a free roll away in each room. We had to rotate nights sleeping on the floor! Also after I returned home they charged my cc an extra $200 for a cleaning fee! What did they expect 4 dirty guys crammed in a room with one bed?? The hotel didnt seem to care one bit that they destroyed our vacation but they were quit rude about it and acted as if they didnt have time to deal w/ our complaints! I will never stay at a Renaissance hotel again!

Average Hotel

from Flyerno.one
Stayed a weekend in June, very average hotel, the room was very,very,very small. The staff was ok. But I would not say this was a 4 star hotel as advertised. the location was pretty good, it was very near the French Quarter,and Canal Street.

Very nice

from A TripAdvisor Member
Clean, comfortable, extremely courteous service, good restaurant.

Encore!

from Crankee
I can't remember when I've had a more pleasant hotel stay (4/9-12). The hotel decor is chic and comfortable. The staff is outstanding, motivated, competent and warm -- Marriott Corp., I hope you're rewarding these employees for their performance and dedication. Would stay here again and again and again and again...

Top Local Tips for New Orleans

French Quarter We walked from our hotel to everywhere - and only rode when we took a guided tour around the city. The location of this hotel is great, and we visited all the featured attractions. The souvenir shops all have similar items -- we bought some cool feather masks, fun voodoo magnets and of course, postcards and beads!! We had heard a lot about Cafe du Monde but we thought the coffee (we ordered a latte) was way too strong!!! The beignets were just like funnel cakes. The food everywhere was excellent!!! We had lunch at this great fresh food market near Cafe du Monde, and got their sampler with five dishes - their crabcake pies and jambalaya were out of this world!!! The Red Fish Grill was great too, but I found the alligator sausages to be a tad too salty... however, I'm sure folks who like it like that will love it!

The French Quarter market is horrible - stall after stall of cheap rubbish. The French Quarter market is horrible - stall after stall of cheap rubbish. Think 'my folks went to new Orleans and all i got was this lousy t-shirt' and you're not far off. then imagine 30 stalls ALL selling them. Don't bother,

Cemetary Tour I took tour yesterday of one of the cemetaries, St. Louis Cemetery No. 1. It was very interesting, not ghoulish. I would recommend the "Haunted History Tours"., they meet outside the Voodoo shop at 723 St. Peter Street. Our tour guy was very funny and interesting. I learned a lot.

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Other names for Renaissance Pere Marquette Hotel

  • renaissance new orleans
  • new orleans renaissance
  • Address: 817 Common Street - New Orleans - Louisiana - 70112 - United States
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