Historical Traveller Reviews of Renaissance Arts Hotel
Renaissance Arts is an Excellent Hotel
I recently stayed 5 nights at the Renaissance Arts hotel. The hotel is beautiful, comfortable, and quiet. The restaurant is also excellent. I liked the location because it was about a 10 minute walk to Canal Street and the French Quarter and about a 5 minute walk to the St. Charles Avenue Street Car. It's close enough to be convenient but far enough to insulate you from the noise and crowds. The staff was very polite and professional. My room was spacious, beautifully appointed, and very clean. I checked into other hotels in the area and some of them were considerably more expensive and really didn't offer that much more in terms of ammenities. I would definitely stay at this hotel again. I would, however, recommend that you request a king room. The rooms with two queen beds were just a little cramped.
Had a wonderful, relaxing stay
from A TripAdvisor Member
I stayed in the Renaissance Arts Hotel for four evenings on a business trip. While the hotel isn't located right in the middle of the action, it is in a funky warehouse district with quaint restaurants and newly renovated condos. The french quarter, Burbon St., and other downtown locations are all within walking distance.
When we entered the lobby, the first thing I noticed was all of the beautiful art. The chandeliers are amazing, and art abounds throughout the hotel. The staff was very friendly during our stay. Our room was spacious and had a balcony that overlooked the atrium and art in the lower level. The bathroom had a large mirror and wonderful shower. The bed was also outfitted with nice linens, three down pillows and two down comforters. I loved the modern decor of the hotel. It was minimalist but felt welcoming and cozy. The electronic "do not disturb" signs, which you could turn on without opening the door, and the doorbell were fun and useful.
The only negatives to this hotel were its exercise facilities and pool. The pool is very small, though it is located on the rooftop, which allows for a nice view. The gym, while well stocked with machines and fresh water, was not well maintained, as a few of the machines were broken. Everything in the gym, including the attached locker rooms, however, was very clean.
Overall, my stay at the Renaissance Arts was one of my best. You'll appreciate the fun and stylish decor and the friendly staff.
Incredible Place, Wonderful Food!!
Everything about our stay here was 5 stars. My husband and I travel quite a bit and stayed at another hotel that was highly rated by travel guides on our last trip to New Orleans. We were sorely disappointed. This time we used TripAdvisor as our guide and were extremely pleased with our choice of the Renaissance Arts hotel. Our room was very well appointed with attention to every detail. The bed was a cloud. The service was impeccable and each employee was professional and helpful. The best of everything though was the dinners. The restaurants chef is incredible. It is honestly some of the best food we have had anywhere. I would HIGHLY recommend this hotel to anyone traveling to New Orleans and looking for the best of the best!
A fantastic hotel
Comfortable room, great bathroom, terry robe to relax in, good room service, excellent restaurant, and helpful staff. I like a comfortable, no-hassle hotel on business trips, and I definitely found one.
A nice change of pace
from A TripAdvisor Member
Having been in New Orleans before, I've had some experience with surly hotel staff, poor service, etc, that's all too common there. None of that happened here. I made my reservations directly with the hotel and got a rate competitive with any of the internet services. Pulling up in the taxi, I wasn't sure of the neighborhood, because a couple of the buildings in the area are run-down. But the hotel itself is as advertised, an off-the-wall collection of arts I probably can't pronounce. The staff was friendly and helpful, the room service for breakfast was punctual, and the bar service was good. The room was clean, well-decorated, and while it was a bit cozy on open floor space, so what? I don't visit New Orleans to run laps of my room. My only beefs are that the mini-bar is (as usual) waaaaay overpriced, and that the doors could use a bit better soundproofing. Minor stuff. I think I've found my regular NOLA abode.
Good hotel - foul food...
from A TripAdvisor Member
Good hotel. Nice location in the Arts District - easy walk to French Quarter and River. Open plan 'atrium' style... Average, fair-sized, colorful rooms... Friendly service... Comparatively quiet area... They charge for braodband access! Eat elsewhere and don't bother with the Marriott 'dining' package - in-hotel brasserie food was absolutely horrific without a single redeeming feature...
Renaissance is fantastic place to stay...
The lobby was fanstastic with their chandaliers, the service at the attached restaurant was spectucular (We went for breakfast one morning).
We also ordered room service breakfast and the food was good. The staff were friendly and helpful, even managing to call back a taxi that took off with one of our wallets accidently left behind in the backseat.
The concierge went above and beyond with lots of helpful directions, maps and travel tips on how to get around town.
The rooms themselves were very nice and clean and BIG. My only complaint is that the inroom coffee/tea maker should have included other necessities (milk/sugar). As well, there's a two doors between each room -- this unfortunately means you can hear everything happening in the neighbouring room, even the TV at a normal volume. No one kept me awake at night, but the possibility is definitely there.
Our 'regular' was booked, so based on reviews here, and having the Marriott Rewards membership, we booked The Arts for 2 nights. The hotel itself has a fun and funky atmosphere, and the location was fine if you don't feel the need to be in the dead heat of the action (which we don't). Our problems began when we got to our room. The set up of the corner rooms makes for an acoustic nightmare when doors are opened and closed. Worse, though: the carpet was moist & meaty. When I phoned guest services in hopes that it was just cleaned, they told me that they showed no record of such. Immediate freak out--Get your shoes back on! This IS New Orleans, after all--if I'm stepping in something wet, I want to know what it is! LOL We waited, with no luck, for 20 minutes for a call-back with room re-assignment. At that point I went out into the hall and found the housekeeping supervisor, who told me they had indeed recently (that day) cleaned the carpet in our room. We phoned guest services back and told them we'd stay where we were. Then the billing nightmare...they split our bill between my husband and myself into TWO SEPERATE BILLS. One (mine) on the card presented to them at check-in, which is a business account I am not listed on, and the other (his) on a card only used to hold the internet reservation at marriott website, NEVER presented at the hotel, and the only bill presenting with the Marriott Rewards number, which is under MY name. We were charged multiple occupancy taxes...just a huge mess. When I approached the front desk clerk very early in the a.m. to avoid the 'rush', she looked right at me and told me 'we always split husband and wife accounts into 2 seperate bills'. PUH-LEASE!! Translation? 'I don't want to take the time to help you'. She also told me she'd need either the one card never presented (which we didn't even have and they had NO authorization to ever place charges on, unless we 'no-showed'...scary) to credit the account, or I'd need to wake my husband for his card. All wrong, wrong, wrong. I had to phone Renaissance International, who of course, assured me this silliness was not common practice, and my credit card, and then my husband had to spend some time with the manager later that morning rectifying the whole mess. I understand that mistakes are made. Hey, life happens! What I can't get past is staff that would be dishonest rather than taking the time to help a guest.
Hidden Paradise!!! Greatest Hotel Stay Ever!!!
from A TripAdvisor Member
This was just the greatest hotel ever. We stayed here for 2 nights 4/01 - 4/03. Let me just tell you that we went around the block 3 times before we saw the hotel. You have to be looking at the signs on the door because there is not a large sign showing the way. The valet Edie was just wonderful he was there our entire stay. And Michael the bellhop was just as nice. We went on priceline a week before the trip because I refuse to pay $200 a night. I got this hotel room for $60 a night. I was kinda skeptical because of the location. But let me tell you it was a safe neighborhood and a short walking distance to the aquarium and the riverwalk mall. I did drive my car to the zoo the next day and let me tell you we got lost for about an hour trying to find our way back. I wished we had took the bus to the zoo. But anyway back to the hotel the place was a work of art we stayed on the 3rd floor wonderful room. Clean and had plenty of towels. Most hotels you have to beg for more. Room service promised that they would deliver in 30 minutes. Belive it because it was always less that time. This is a five story building and on the 5th floor is the pool and fitness room. They were just wonderful. There is art all around the inside of the hotel.
The 2nd floor had a lounge area that could be seen from our window. It was decorated in all kinds of wonderful art. You just got to see this place to believe. All I can say is you can go wrong staying here.
Everyone is friendly and go out of thier way to please you.
My wife and I give the Arts hotel 4 thumbs up!
from A TripAdvisor Member
Do not let the previous reviewer "Hate the Arts" dissuade you from staying here. This was a TOP NOTCH hotel. The staff was great, the rooms were immaculate, and there should be no concern about the neighborhood. My wife and I are around 30, and we had no problems walking to the Aquarium, Casino, French Quarter etc. If you REALLY need to be close enough to Bourbon Street to stumble there at all hours, you can find closer. However, you won't do better than the arts! Some notes: request a corner room if you can, you'll get 4 huge windows and a very sizeable room! Valet parking is $23 a day, so if you are able to walk without much pain, walking beats having a car here. My wife and I used the car twice in a weeklong stay! Always get the address and phone number of anyplace the concierce gives you! Cab drivers won't know locations, but they will know addresses. Enjoy New Orleans!
Top Local Tips for New Orleans
Go During Christmas!
December is considered low season in New Orleans, so many hotels reduce their rates. It was great going in December because the city sponsors a lot of free events such as concerts at the cathedral. The weather was great, and the city wasn't crowded. If I go to New Orleans again, I would definitely go in December.
New Orleans Museum of Art
there is a wonderful exhibit at the museum. It was a gift from the French government to the city. The exhibition is full of paintings of women in all walks of life through the 18, 19, 20th century. It was amazing. I believe the exhibition will be there until June--or maybe it was September. It's a "must see" attraction.
for those needlepoint artists out there
superior selectioin at The Quarter Stitch, 630 Chartres St. (504) 522-4451