Quality Inn and Suites Hotel

, New Orleans, United States
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Quality Inn and Suites Hotel

, New Orleans
3 star

Rooms: 100

210 O'Keefe Avenue - New Orleans - Louisiana - 70112 - United States Hotel Website | | 5045256800
389 Traveller

Reviews - Quality Inn and Suites Hotel

Historical Traveller Reviews of Quality Inn and Suites Hotel

Exemplary Service

from abcpastor
Our work group spent a week there and we are so grateful for the staff's hospitality. These folks couldn't have treated us better! They were gracious, wise and helpful beyond expectations. The rooms were great and the breakfast a treat but the attitude of the staff made the stay for us. They took good care of a mixed group raging from 14-70 years of age. We'll be back.

Great value and service

from justbill
Great value and location. We travel a lot and the entire staff at this hotel was among the most friendly and helpful we have encountered. From the front desk, to security to housekeeping, everyone made a point to make sure we were happy with our stay. Our room was advertised as a small queen, and it was very small, but quiet and very well furnished with a desk, frig. and micorwave. It was also very clean. Larger rooms were available, but we don't spend much time in the room. The continental breakfast was above average for Quality Inns with hot and cold cereal, sausage muffins, egg burritos, fruit, juice and yogurt in a roomy lobby area.
If you don't mind walking a little, this hotel is only four blocks from the French Quarter, and an easy half-mile walk to the Superdome.

Good Location and Friendly Staff

from tccfairmont
The hotel is located near the mid-upper end of Canal St & O'keefe, just 2 blocks from the nearest street car station. The check-in & cleaning staff are very friendly. Originally booked for a King superior room but was upgraded to a Queen Suite. The free breakfast is one of the best I've ever eaten. It has sausage, burrito, full spread of muffins & bread, jucies, etc. The hotel does not have a parking facility but you can get a parking tag from the hotel for $17 a day to park at a multi-story carpark adjacent to it. The multi-story carpark is a little run-down & not fully lighted. So if you are coming late at night (after 10pm), be careful. Upon check-out, you need to drive your car to the front of the hotel & return the parking tag!
The hotel is about 5 blocks from French Qtr Bourbon Street. Tulane Medical Center is about 5 blocks north of the hotel.

Worked for us just fine!!!

from hatlad
We stayed here 2 nights week after Christmas, 2006. No real complaints. Staff was very accomodating for our earlier than normal check-in and even gave us a suite - yes, a real one with doors and everything ;)

We found the hotel very convenient for the Commercial Business District - walking distance for sure - and even the French Quarter and Riverwalk Mall as well. When the streetcars get back up to full operation, for folks who enjoy walking, you're just a good stretch of the legs from anything you want to do. If it's raining or walking's not in the cards, then you're only 2 blocks tops from the Canal Street & St Charles streetcars and cabs could easily and quickly whisk you anywhere you need to go.

Remember our stay was post-Katrina, but as long as there's construction activity going on, the hotel could use some updating. But, honestly, who comes to The Big Easy to hang around their hotel anyway. For the money, this place offers a clean, comfortable, quiet sleepin' spot. Their free breakfast was on par with the Astor Crowne Plaza too (neither were extravagant, but you get my point).

We were pleased.

Great hotel

from val91201
We spent 5 nights at this hotel and were impressed with the staff (very friendly and professional), the room (wet bar, microwave, mini-fridge) and the included breakfast (waffle machines, fresh orange juice, all kinds of pastry).
Very close to the French Quarter (or whatever is left of it, now).

Art Sculptures and Mississippi

from Ladymaggic
I was nervous about staying in New Orleans so booked into The Quality Inn on a special rate I found via the Internet.
I selected this Hotel its central location, and because the price was around $100.00 a night.
The Hotel was at the end of a street with little road frontage, and my
room was up some old fashioned stairs and overlooking the front street.
It was nothing spectacular and comfortable enough.
I found the front desk and concierge amazingly helpful when I asked
where to go. I wandered up the street and found the Casino. Behind the
Casino was the river and soon I was on a full day tour to see Historical
War grounds and an old famous southern Homestead...all very beautiful,
but the ferry boat cruise was the most wonderful...I took photo after
photo and got a total thrill from riding the Mississippi.
I mentioned to the desk that I was afraid to go out alone, and was told
the hotel had a limousine for use of guests with no extra charge. That
was to change my life as I got driven everywhere after that by one of
the most handsome and intelligent black guys I have ever seen...very
charming, who came back for me when I was ready to return.
I visted the Art Gallery where I got a tour of an Egyptian tomb...and
discovered the New Orleans Sculpture Garden, which I absolutely loved.
All the photos I took are on webshots...
http://Community.webshots.com/user/ladymaggic
Scroll down the albums to find New Orleans and you will see my photos.
I also went to the Music Warehouse, listened to jazz band, talked to
people on the street, went to the Haunted Cemetery which was spectacular and shopped and window shopped.
I enjoyed the delicate pastries in the famous street cafe where the
pigeons competed with the tourists for photo value. I walked the streets
to see the quaint buildings, was amazed at the carnival gear, rode a
carriage with a cute chipper horse, and delighted in the stunning shops
with their amazing goods.
New Orleans is absolutely wonderful...so full of life and vitality and
Quality Inn was a great location, with free all day brewed coffee and
fruit, and great breakfasts which was included in the price.I rode across
a lake on a bridge that is 25 kms long, and drove through the bayous
where they are growing huge rats for the table. I ate Gumbo and went to a JW Temple where I was welcomed and loved.
I stayed in Baton Rouge and went to the University and ate pretzels....now a favourite of mine, bought from a pretzel vendor on the banks of the Mississippi River who had the best smile ever.
The old houses, the homes of the wealthy, the winding roads, the horses
and carriages, and the food and music....New Orleans is amazing and I
will certainly go back there again...and stay at the Quality Inn again
too. I have only seen a tiny taste of what New Orleans has to offer...

It was OK.....

from A TripAdvisor Member
5 of us just came back NOLA... we stayed at the hotel 3 nights it was ok. The staff was great the room was clean. One thing i did not like was the walls need some paint in the room. Their was some sort of stain on the bedspread( I always bring my own sheets). The rooms had two rooms each with it's own TV, bathroom was in the middle. O the toilet did not work at 1st but was fixed within 5 min of the call down to the front desk. We loved the location.Over all we would stay at this hotel again.

run away and stay somewhere safer

from A TripAdvisor Member
staff was okay as long as you tipped really well, rooms are small not a suite as advertised! I kept missing things from my room like changem earrings etc. I did 't report it b/c I read the other reviews sayin don't bother! I did not feel safe with all te honeless people asking for money when we tried to go anywhere. I don;t think I will stay here again!

Many Greats!

from booterlean
Great staff. Great location. Great room.

We stayed here during the Jazz Fest and couldn't have asked for a better location. As others have said, this hotel is only a few blocks from all of the action--which is far enough away to keep things quiet(er), but close enough to get to the French Quarter by foot.

The staff was exceptional. They were one of the most helpful and friendliest staffs we've ever encountered.

The room was very clean and very comfortable. Sounds like different suites have different features--ours was definitely two rooms, separated by a door. Each had its own TV.

Not much more we can say--other than we'd stay there again in a second.

t stay here

from A TripAdvisor Member
They advertise this as a "suite", but it's really a large motel room.
There is a half-wall seperating the bedroom from the living room
(no door). The only TV is in the bedroom. Not good for a couple
where one wants to sleep late and the other wants to read or watch
TV. Lighting is poor in the living room and there are no windows for
extra light in the living room.

Reservation was for a king non-smoking room. Upon arrival we were
told they didn't have king beds and we would have to settle for two
doubles. Non-smoking rooms were not available. The hot tub was
broken and so was one of the two elevators which resulted in long
waits.

The morning breakfast was the same every day and way too small for
the size of the hotel. Staff was poorly informed and "morning"
newspapers didn't arrive until after 8:30 each day.

Bottom line - we moved to a different hotel and had much better
acommodations and service.
Management Response from A TripAdvisor Member
After being in the hospitality industry for over 35 years I feel I am very customer/guest oriented, however as a staff we may fail. I will be the first to accept responsibility.
In this review there are several inaccuracies as the hotel which was opened in 2002 never had a hot tub. The other is our suites, every one of them has 2 TVs, one in the sitting room and one in the bedroom. Finally morning newspapers are available at the front desk, delivered by USA TODAY and displayed from 5am on.
I appreciate anything constructive but note the above inaccuracies.

Top Local Tips for New Orleans

Avoid the New Orleans Airport Shuttle You can pay $30 round trip for a shuttle that might be overbooked, might show up late, and might drop you off at the wrong hotel. Those all happened to me. If you split a cab with two other people, you will pay less and will have a much better experience.

Ask the front!! Ask the front to call a taxi for you. Make sure the driver won't rip you off by checking the meter and the normal prices

Bring your own booze, ask for advice on restaurants Package store liquor is much too high in the French Quarter area. Bring your own. If you must drink those nasty, frozen drinks they sell in the French Quarter, , e.g., Hurricanes, Grenades, etc., don 't worry about them being too strong. Most restaurants are crowded and noisy. Ask advice about which ones are good. Finding a place that serves breakfast at a reasonable hour (early--not a brunch) in the French Quarter is VERY difficult. There's a nice little cafe a long block behind Wendy's (off Canal) that I'd recommend, but it took me three days to find it. (I can't remember its name.) If you wnat to eat cheap,I'd suggest checking out the food court at the mall down near the river on Canal (look for the Saks sign.) Check out the Tandoori Indian Restaurant on University near Canal. It's quiet, uncrowded, and has wonderful, but it's everal blocks up Canal from Bourbon, a wonderful relief from the crowds and noise of the French Quarter.

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Other names for Quality Inn and Suites Hotel

  • quality inn new orleans
  • quality inn downtown
  • new orleans quality inn
  • Address: 210 O'Keefe Avenue - New Orleans - Louisiana - 70112 - United States
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