Marriott New Orleans Hotel

, New Orleans, United States
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Marriott New Orleans Hotel

4 star

Rooms: 494

614 Canal Street - New Orleans - Louisiana - 70130 - United States Hotel Website | 5045256500
448 Traveller

Reviews - Marriott New Orleans Hotel

Historical Traveller Reviews of Marriott New Orleans Hotel

We had a great time!

from A TripAdvisor Member
Tripadvisor.com is a great help for finding this lovely hotel. There are many choices of hotels around the French Quarter area and it was hard to decide where to stay. Thanks to the great reviews of a few guests on the website, we booked a room for 2 nights at the JW Mariott. What a wonderful hotel! It's very clean and neat. The staffs are very friendly. Best of all, the location of the hotel is perfect! It is close enough to walk to French Quarter and many choices of nice restaurants but yet far away from the "craziness" of the ethusiastic crowds. Highly recommended!!

Small pool and poor service

from Luv2travlUSA
For a hotel with 400+ rooms, one might be led to believe they would have more than five lounge chairs by their pool. Not the case. More than 20 people were laying on their towels on concrete next to the pool, which was smaller than the local kiddie pool by the way.

It was closed until noon one day, actually ended up being all day for "maintenance", but no one ever was up there working on it either. Management could not be reached, front desk didn't know anything about it and neither did maintenace staff.

When customers expect to relax by the pool, they get answers immediately, but this was not the case.

The rooms were comfortable and construction was minimul from what we could see.

Will Stay Again!!

from A TripAdvisor Member
Beautiful hotel!! CLEAN!!! Great location and good service. Will plan to stay again.....soon :)

Awesome Hotel!

from Zerk
The JW Marriott New Orleans is definitely one of the nicest hotels in New Orleans. The staff is great and the rooms are awesome. The beds are super comfortable too. The hotel is also in an excellent location and walking distance to everything! I would definitely recommend this hotel to anyone going to New Orleans. Guarantee I will stay there next time!

Very poor internet customer service!!!

from A TripAdvisor Member
We booked our reservation through the Marriott site directly. On that site they promise to beat any competitor's advertised price for their hotel by 25%. Thus, we searched for a better price after booking our reservation. When we found a much better rate, they failed to beat that rate by 25% as they had guaranteed on their website. They claimed it was because we agreed to an added-on breakfast with our original booking, which the internet site did not offer. We asked them to consider the price as it would have been without the $10 breakfast (which was an option - the room was identical!) and they declined, saying that they were not required to do that! We were so upset by their false advertising that it put a damper on our trip!

Great Experience!

from A TripAdvisor Member
We were a little nervous when we found out that this hotel was under major renovations, but we figured for the awesome priceline price we could deal with it. We were pleasantly surprised at how smooth our stay was. The staff handled the work going on around them wonderfully. We were treated with great hospitatlity by every staff member we came in contact with. The hotel is absolutely beautiful and accommodations are spectacular...love the down pillows and comforters! The location is perfect. We were able to walk to the Aquarium/IMAX, the River Walk, The Louisiana Children's Museum, and to the Quarter. Can't wait to see this hotel when it's complete!

THE BEST CHOICE

from Garlandgirl3757
I highly recommend the J.W. Marriott. Everything from the service to the location is perfect. Check-in was fast, the rooms are spacious, the beds are comfortable, and the service was superb. If you decided to stay at J.W. Marriott, you have to try the breakfast buffet at the restaurant. The Omelets and Waffles to order are to die for. I cannot say enough good things about the hotel. Especially our bellmen, Alfred, he went above and beyond the call of duty. If I had to complain about one thing it is that the hotel is still under renovation. I guess I'll have to go back when it's done!

A good choice...

from A TripAdvisor Member
The JW Marriott was a great option for proximity to the French Quarter- walk across the street and there you are! The staff was cordial and helpful when necessary. I would advise against staying here for at least another month or so- the construction going on here was pretty intense- don't even bother trying to take a little nap between the hours of 8am and 6pm because the sound of drills, hammers, etc. is deafeningly loud and frustrating. If you must go there soon, try for a higher floor room, because anything from 15 down is likely to have not been rennovated yet (as in my case). I would never pay full price for this hotel- Priceline is a true blessing and I got my room at this hotel for an obscenely low rate. Trust Priceline- you can't go wrong!

Would NOT stay here again

from A TripAdvisor Member
The hotel is going through so many rennovations that it is not worth staying at. We woke up to drilling and hammering every single morning, and when we requested a room change they did not tend to it until 3 days later. By then, we were already checking out the next morning. The staff was totally unaccomodating and looked down on us because we were college students. The experience was horrible, stay somewhere else if you want a quiet and relaxing stay.

Luxurious comfort, Perfect location!

from A TripAdvisor Member
We stayed at the JW Marriott for Mardi Gras 2004. The lobby, like the rest of the hotel, was extremely clean, attractive, and full of friendly and helpful staff. We arrived early at 9:30 am and were able to check in immediately and go to our room. Our 26th floor room was luxuriously comfortable. The king size bed was covered with two feather-down comforters and a pile of feather pillows. The large corner windows gave us a good view of the city and of the parades that passed on the street below. The sink area was stocked with amenities. The marble-tiled bathroom contained large fluffy towels and an actual bath carpet instead of the usual towel bath mat. There were many little touches made our stay here exceptional such as the nightly turn-down service with chocolates on the pillow, bottled water in the room every day, fluffy white robes to wear, and a newspaper outside our door every morning. The bar/lounge area of the hotel had comfortable seating and a large screen TV. The hotel restaurant has an amazing breakfast buffet.The location of this hotel couldn?t be better. The entrance on Canal Street is close enough walking distance to everything in the French Quarter and along the river. Bourbon Street and Royal Street are a minute walk away. Parades pass right in front of you when you step out of the Canal Street entrance. The noise of the French Quarter is left behind you when you cross the street and enter the hotel. Our room was very quiet at night with the exception of the occasional police siren.Our stay at this hotel perfected our vacation. It was beautiful, quiet, and comfortable. This is where I will be staying on my future visits to New Orleans.

Top Local Tips for New Orleans

Best Taxi Company We took White Fleet to the zoo and when we were done the taxi was not their. We called the company and asked for them to send one. They refused to send one since it was not a busy area. We then called United Cabs and they sent on to us within ten minutes!!!

Must eats in New Orleans Acme Oyster House - Po Boys, Gumbo Shop - Gumbo, Cafe Du Monde - Beignets (again & again!)

New Orleans seems safe We were pleasantly surprised at how clean the French Quarter was- a local entrepreneur has the contract to keep it clean, and fleets of cleaning people patrol the streets. It also seemed very safe, as did the CBD. Most of the restaurants and shops are open in the Quarter, and tourists were as thick as in the old days. Unfortunately, much of the city to the north and east of the Quarter is still in ruins.

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Other names for Marriott New Orleans Hotel

  • new orleans marriott
  • marriott new orleans
  • Address: 614 Canal Street - New Orleans - Louisiana - 70130 - United States
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