Submission date: 2005-06-22 - Date of Stay: April 2004
Submitted by: Betty Cameron - From: Canada
Type of Traveller: Special Interest/Event - Age Group: 51 - 60
Affordable and comfortable
We really enjoy staying at the Maison St. Charles. It is in the Garden district on the tram line and is within walking distance of the French Quarter (about 1/2 hour walk). The attached French restaurant, Madelaine, is good for meals and there are lots of interesting restaurants in the neighbourhood. The gardens and pool around the rooms are very pleasant after a day at Jazzfest. The rooms themselves are standand, clean and comfortable hotel rooms for which we have paid more. We have stayed at the Maison St. Charles 3 times and have not been disappointed.
Submission date: 2005-05-19 - Date of Stay: March 2004
Submitted by: Shannon Salamone - From: United States
Type of Traveller: Young Couple - Age Group: 26 - 30
Charming
We had a wonderful stay at the Maison St. Charles. It was quaint and charming. The location was very convenient for getting to the French Quarter and the Garden District. It was nice to be out of the quarter, but close enough to walk.
Submission date: 2005-05-19 - Date of Stay: April 2004
Submitted by: Mark Whitmarsh - From: United Kingdom
Type of Traveller: Mature Couple - Age Group: 41 - 50
So impressed with hotel
I first stayed at this hotel in 2003 and found that the accomodation was excellent, staff friendly and helpful, and the hotel was situated in an excellent location ,the local trolley car stop just outside the hotel,therefore convienant for downtown.
I was so impressed with hotel, I stayed again in 2004, however on this occasion I was disappointed, due to the fact that I had booked a non smoking room. On my arrival I was allocated a smoking room. I complained to the staff and they stated nothing could be done and sprayed the room with air freshner. This did not eliviate the problem ,I again complained and they told me that there was nothing they could do and I was to take up my complaint with the company I booked with. This I did ,but all in vain as stated there was no guarantee I would be allocated a non smoking room. I found there excuse to be unsatisfactory, and therefore would be reluctant to stay at the hotel in the future.
