La Quinta Inn and Suites New Orleans Downtown Hotel
Reviews - La Quinta Inn and Suites New Orleans Downtown Hotel
- Age Group: 51 - 60
- From: United States
- Traveller type: Special Interest/Event
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Historical Traveller Reviews of La Quinta Inn and Suites New Orleans Downtown Hotel
Clueless valet!from A TripAdvisor Member
Within 15 minutes there were EIGHT cars behind me, blocking traffic on Camp. Valet was nowhere to be found!
Two complaints to the front desk just yielded a sassy "the valet will be back soon...just wait" comment from the clerk.
So much for service.
Love Itfrom A TripAdvisor Member
Although I gave the hotel a 4 star rating, I really think it deserved 5 stars. There are just a few minor things that could have been better. First of all the managment did not schedule staff to work the breakfast room on Christmas morning. Someone was called in last minute and she had to deal with a mob of angry guests who wanted something to eat. She did, however, work quickly to assemble the morning fare. The breakfast room should be opened longer...at least one hour longer. 6am to 9am is a bit too short ..not every morning would you feel like getting up early while on vacation. And since there were three in our room, it took some time for all of us to get ready so that we could all eat together. But these things are minor. The hotel had a comfortable home-away-from-home feeling that helped to make our stay in New Orleans very enjoyable.
I would stay at this hotel, without hesitation, on my next trip to New Orleans.
Great Hotel especially for the pricefrom A TripAdvisor Member
Valuefrom A TripAdvisor Member
best valuefrom Furious_Jam
This place rules! I mean it!!from A TripAdvisor Member
Good Hotel in New Orleansfrom SCTP
Only three minor points of inconvenience we encountered. First, one morning, they started to close the breakfast buffet down at 9:50 instead of 10:00 (the closing time). When the staff was informed that guests had just arrived (us), they provided any requested items with an apology. From then on, the buffet was stocked until 10:00.
Second, the drive into the hotel is small and easy to miss. In addition, due to the width of the drive, if someone pulls in before your car is available to leave, you may have to wait for the car to be moved before you can pull out. We drove everyday and only encountered this problem once. Even then, we only had to wait for a short time, but be prepared and allow extra time if needed. You may also inform the valet if you will be using the vehicle every day. The cars are parked across the street above each other on lifts. If your car is on top, it takes longer to get your car.
Third, be aware of the cost of parking. The cost is $17 per day. However, while checking for rooms, we found that virtually all of the hotels charged a daily parking fee and this was about average for other hotels.
In short, we will be traveling again to New Orleans in July. We will be staying at this hetel again.
Management Issues, Keep Receiptsfrom A TripAdvisor Member
I made my reservation online and thing were absolutely wonderful during my stay. However,
after returning from my trip a day early due to some unfortunate circumstances, I learned that my credit card was charged for an additional night. Prior to checking out I informed the clerk that I would be checking out one night early, and that I woud not be charged for checking out early. Well when I contacted la quinta and spoke with the general manager, he stated he would contact me after investigating the matter. Well he never returned my call, and even eventually left me a message stating that I never spoke to him. To make matters worse the General manager reported
that the computer showed that I did stay for the additional night. Well thankfully, I kept my receipt which verified the date of checkout. I never got a call back from the general manager after the initial contact. I then took matters into my own hands and contacted Guest Services for all La Quinta Hotels and I will be receiving my refund. This hotel is beautiful and the front desk staff was very helpful,unfortunately if you have any disputes with monetary issues and are forced to deal with management you will be disappointed, keep your receipts and assure that your check out dates are clear on your receipt,
Prior to my problems with the general manager, I really would have written a positive review for this hotel, but unfortunately that had to change.
what a gemfrom jaonyc
Friendly, efficient staff and a great location. 2 blks from canal st.
Thought it was greatfrom furias3
Top Local Tips for New Orleans
getting some jazz Make a beeline for Snug Harbor, not only can you listen to some great artists, but you get to also meet them!!!
restaurants to try olivers on decatur, the french market restaurant in the french market area, red fish grill, the court of 2 sisters for gumbo.
Moderate, consistent, very good gumbo I eat at The Gumbo Shop in the Quarter almost every time I'm in New Orleans. The wine, warm bread, great gumbo and cozy casual atmosphere are a welcome retreat from the outside shopping/play.
Other names for La Quinta Inn and Suites New Orleans Downtown Hotel
- new orleans la quinta
- la quinta new orleans
- Address: 301 Camp Street - New Orleans - Louisiana - 70130 - United States
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