Crowne Plaza Astor Hotel

, New Orleans, United States
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Crowne Plaza Astor Hotel

, New Orleans
4 star

Rooms: 515

739 Canal Street - New Orleans - Louisiana - 70130 - United States Hotel Website | | 5049620500
702 Traveller

Reviews - Crowne Plaza Astor Hotel

Nice room bad gym
Submitted by: Tad in 14/06/10
  • Age Group: 5160
  • From: United States
  • Traveller type: Business Traveller
Room nice and large .. Was told the gym was closed for private party staying tere. the Crowne had made arrangements I had to go around the corner to the Holiday Inn French qtr whose gym was not up to the standards of a Crowne Plaza. No psrticulary happy about that. i stay in quality hotels for a reason . One of which is to get a quality gym.

Historical Traveller Reviews of Crowne Plaza Astor Hotel

great location but not worth it

from A TripAdvisor Member
The hotel location is perfect: corner of Canal & Bourbon. I checked around for the best rate vs. location and this seemed like a great deal. Of course, if I had known about the $22 per day parking fee, I might have re-calculated. The fee itself seems high, but when you realize that (1) your car is parked 6-7 blocks away, (2) you can't go get it yourself and (3) there's no 'valet' to get it for you, one begins to realize just how outrageous this fee is. You have to stand there and wait for a hotel bus, then wait for the bus to fill up, then take the crammed bus to the parking garage. Aside from the parking nightmare, the rooms themselves are not too bad. Ours was very clean, and the hotel seemed very clean as a whole. However, this is one of those hotels that doesn't believe in fitted sheets. They use shrunken flat sheets for bottom sheets, and those come off as soon as you lay down. You end up sleeping partially on a wadded sheet and partially on a bare mattress. Also, there are major water issues. Water pressure is extremely low, and sometimes it stops altogether. I'm not talking about usual hotel low pressure/lack of hot water. I'm talking no water at all. You just have to stand there soapy and freezing until the water returns, and that can take anwhere from 1 to 3 minutes. We were told this problem would be fixed, but it never was, and we couldn't move because the hotel was full. After many complaints and phone calls to the manager, he finally agreed to a partial refund, but not nearly enough to compensate for 20-30 freezing minutes every day just to take a shower. Also, the partial refund only came after a threat to challenge any charges with my credit card company. Overall, there are many other hotels with locations just as good. Go with one of those.

Great Hotel, Great Location, Great Trip !

from PeaTunbridgeWells
I was very impressed with the Astor Hotel. It is in an amazing location, and the rooms are a great size and are nicely decorated. Good in-room entertainment, excellent selection of Pay-TV films and a nice bar and restaurant downstairs. We personally found the maid service to be excellent and the room was always clean and smelt very fresh. The hotel was really good value for money and I would definitely stay there again.No real major negatives, perhaps the lack of mini-tiny bit noisy at night as is close to Bourbon Street. It would also benefit from an indoor pool as in March the roof pool was too cold - even for the English ! But it has the friendliest Bellman in the US (Bull) and we really found it to be a great place from which to discover the real Na'wlins.

Best Hotel in New Orleans

from A TripAdvisor Member
I'm from New Orleans and we usually stay with family when we visit. Not anymore. We stayed at the hotel during our Mardi Gras stay and it was excellent. The staff was so polite and the housekeeping service and room service were the best I've ever seen. We had the best time and it wasn't all the hurricanes we had. It was the beauty, safety, and convenience of the Astor Crowne Plaza. I would highly reccomend anyone who visits New Orleans stay there.

Hotel was like a breath of fresh air

from mariac223
Before I went to New Orleans I went on tripadvisor to check out reviews. I found it very helpful we booked a room at st. Marie Antoinette and after reading its review we quickly cancelled our reservation and booked a room at AStor Crowne Plaza. We couldnt have been more pleased with this hotel!!!When you walk in the doors open automatically making you feel like royalty,,lol..The staff were OVERLY nice!! (But thats a good thing) The hotel as you have read is located right on Canal and Bourbon. I didnt hear any noise from bourbon st. and the beds were amazingly comfortable. A group of woman stopped us one day as we were exiting the hotel and asked us how much we paid because the hotel was so nice. Truthfuly I've stayed in nicer hotels but for New Orleans this must be one of the cleanest hotels in the French Quarter. THe only thing that I strongly recommend against is the attached restaurant for breakfast,,,,(Horrible) Horrible food and Horrible service....Go to Cafe Beignet or Mason Dupey for Breakfast,, Pretty good there!!! But hey give it a shot I may have just went on a bad day. I highly reccomend this hotel...Dont listen to any bad reviews because its impossible for them to be accurate...

Party Hotel!

from wendyreed68
Nice hotel that's located right on the corner of Bourbon and Canal. The hot tub and pool on the roof are nice. Beds weren't very comfortable.
Convenient location for partyers! Don' stay here if you need total silence for a good night's rest. The price varies from weekend to weekend. Sometimes it's outrageous, but the majority of the time the cost is satisfactory for the location. I had a wonderful milk shake concoction that consisted of bourbon while i lounged by the pool. It was YUMMY! This would be the place to stay if coming to New Orleans for strict partying!

Central Location but not much charm

from A TripAdvisor Member
We stayed at the Astor for four nights over Thanksgiving weekend, which happened to be the weekend of a big football game. Overall, I would recommend the hotel: it is fairly new, clean, centrally located and the rooms are decently sized. We paid over $160 plus taxes per night for Friday and Saturday night, and less than half that for Thurs and Sunday nights. The major negative - and maybe it was the over-crowding in the hotel that weekend - was the maid service which left a lot to be desired: there was a used shower gel in the bathtub when we arrived and one of the pillowcases was dirty; our linens were changed only on the third day (after I had requested it after the first night) and then they put a queen size sheet on a king size bed, which left a portion of the mattress uncovered (either they ran out of sheets or the hotel staff was too lazy to get another one)! The concierge was not helpful at all in terms of restaurants or tour recommendations, but New Orleans is delightful and can be easily explored. The only other caveat is don t pay for an upgrade to the Club Level: when we checked in, the hotel told us that all their remaining rooms overlooked the street and would be noisy, but we could be "upgraded" to a Club Level room on the 4th floor for an extra $50 a night. Luckily, I had an upgrade certificate, as the Club Level offered is not worth the extra money: alcohol is not included and an extremely limited selection of finger food is served for a couple of hours every morning and early evening, and is OK if you're not vegetarian and like your deep-fried shrimp or sausage (we didn't). Also, the free internet access wasn't working the entire five days we were there, although they did let us use the computer in the Business Center free of charge on the last day. I have stayed in many Inter-Continental/ Crowne Plaza hotels in the US and Europe (hence the upgrade certificate) and this is the worst Club Level I have seen so far. The first room on the Club Level floor the hotel offered us was large, clean but looked at a brick wall and overlooked the hotel air-conditioning generators, which was definitely not quiet. When I complained, we were immediately switched to an identical room down the hall with a small window overlooking the side street, which was an improvement, however it was inevitably noisy at night. Overall, I would stay there again if location was the most important factor.

Enjoyed the Astor Crowne Plaza, New Orleans

from A TripAdvisor Member
My wife and I spent our 10th Wedding Anniversary in New Orleans. We arrived at the Astor Crowne Plaza on Wednesday afternoon for a three night stay. Valet parking was a breeze and the bellmen were very helpful. We checked into our room with ease. We had a king room on the club level. The room was very well appointed. It consisted of a king size bed, desk and chair, easy chair and foot rest, TV and plenty of closet and storage space. The bath room was done in marble and had all the amenities. The club level priviliges included finger foods in the morning and evening. Alcoholic beverages were extra. The hotel is located on the corner of Canal and Bourbon and close to everything.
Excellent restaurant and bar in the hotel. Our car was easily retrieved by the valet anytime we wanted it. The only negatives we encountered were: the a/c was difficult to regulate, the in room internet was not working properly(front desk deleted the charges without question), bad view from the room(parking garage), charge for all phone calls from the room phone and the health club was difficult to find. Even the front dest clerk didn't know where it was. We would recommend the Astor Crowne Plaza to anyone looking for very nice place to stay in the middle of everything New Orleans has to offer.

Great hotel - Great location - Perfect choice of accommodation in New Orleans.

from A TripAdvisor Member
Stayed here in September 03 and was very impressed. The location could not be better, at the corner of Bourbon Street but shielded from all the noise outside. Lovely rooms, with plenty of space. Very friendly staff. The pool on the roof looked nice, but didnt get a chance to use it. Also located across the street from the trams that travel outside the French Quarter. Plenty of shopping available on Canal street and only a 10 - 15 minute walk to the Riverwalk and the casino. Would also recommend that you dine at least once in Brennans restaurant in the hotel, the food is delicious but not expensive. Myself and my husband dined there for our wedding anniversary and the staff really made a fuss of us. I cannot recommend this hotel highly enough. Wish I could stay there again.

best location

from A TripAdvisor Member
The best thing going for this hotel is the location. Right on bourbon street, in walking distance to the Harrah Casino, the river, lots of bars and clubs. Stayed there for 3 nights over the halloween weekend.
Staff seemed nice and friendly. It was very clean and comfortable. The restaurant in the hotel was good but a bit too expensive I thought and the walls were very thin. Was woken up a few times by drunken people talking loudly next door.

Great location!!

from A TripAdvisor Member
This hotel was not only beautiful but located right on Bourbon and Canal, close to all the excitement!! We paid only $99/night for a huge room with views of Bourbon St. The room was very clean and the beds were extremely comfortable. I would definitley stay here again! The rooftop pool and jacuzzi were awesome! Staff was very friendly and courteous. There is a bar and restaurant located in the hotel but we decided to grab dinner on Bourbon St. There are so many wonderful restaurants located only a short walk away! Overnight parking is $25.00, so I recommend to not even bother with a car as you won't need it in the French Quarter anyhow!

Top Local Tips for New Orleans

Taxi from/to the airport vs. shuttle vans There is no reason to take the airport shuttle ($15/person) when there are available taxis at the airport. I am not sure how much is the taxi charge but for a group of three people, we were charge $36 total from downtown to the airport. Shuttles take long time to drop off passangers whereas a taxi ride takes you directly to your destination in no time.

Use common sense New Orleans is in the news a lot now for the wrong reasons - crime. But if you're a tourist considering a trip here, don't let the headlines totally scare you away. You should be fine if you use common sense. Come to the French Quarter - but stay with your party. Don;t wander off alone at night. Stay where the tourists are . Don't get adventurous and go off alone when you don't know the territory. We've been many, many times, before and after the hurricane, and never had any trouble because we use common sense.

Street Cars The St. Charles line is not really up and running. It goes only as far as Lee Circle, a mere ten blocks. If you want to have a street car experience take the City Park car. City Park is an amazing place and not very frequented by tourists. It has an outstanding museum, sculpture garden, golf course and merry go round.


Other names for Crowne Plaza Astor Hotel

  • crowne plaza new orleans
  • astor crowne plaza
  • Address: 739 Canal Street - New Orleans - Louisiana - 70130 - United States
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