Baronne Plaza Hotel, New Orleans
Reviews - Baronne Plaza Hotel
Read 331 additional reviews of Baronne Plaza Hotel at TripAdvisor.
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Historical Traveller Reviews of Baronne Plaza Hotel
Nice, No Problemfrom hrhcsh
There is a restraunt and coffee shop, which is new. They have Breakfast and Lunch. Don't think they do Dinner. No FREE continental breakfast.
Another choice would be the Drury Inn, for around the same $$. But it is a couple blocks farther from the French Quarter. They have an excellent FREE continental breakfast.
Definitely worth a stay.from Grazie
Granted, it may not have the most pleasing facade. So, who would choose to sleep outside their hotel anyway? In fact it made me appreciate the particularly impressive interior even more. I was given a very spacious and spotless room. And the location can't be beaten, situated as it is in a quiet position only yards from the mayhem that is Bourbon Street.
Maybe I was just lucky, or maybe others were particularly unlucky. But I would recommend this hotel to anyone.
The hotel is super shabby and in dire need of an overhaul. The room itself was large but in the first room we were in the air conditioning didnt work - that got fixed, then on our second night the bathroom flooded as a pipe burst - the entire carpet in the room was flooded. We got moved to another - smaller room-the walls are so thin when someone is talking in the room next to you it sounds like they are right beside you! Thankfully it was not peak season. The entire place smelt like a dirty ashtray as well. The staff answered any questions but were certainly not overly welcoming!
good value, good locationfrom A TripAdvisor Member
Wowfrom A TripAdvisor Member
More than Worth the Price-Give it a Tryfrom A TripAdvisor Member
No good at the Barronefrom A TripAdvisor Member
Problem #1: Because we needed the car frequently for trips to/from rehearsal dinners, etc- we decided to use the valet after paying $15 for parking per day. The valet person is the same as the bellhop, so he/she was frequently not available and we had to wait about 15-20 minutes for him to show up to retrieve the car. When I needed the car 3-4x per day for multiple trips, he complained that I was using his services too much. There is no nearby street parking; when I explained this, he still complained. Frequently there was a line in the lobby of at least 10 peolple waiting for him to take up luggage and get cars.
Problem #2: A housekeeper entered our room at 4:15 one afternoon and stole $500 worth of cash and some jewelry using her key card. When we asked management about this, he denied that it could be the housekeeping service despite the fact that the key card record showed that the housekeeper entered the room after 2-3 hrs after cleaning and inspections were finished. The police also found it very suspicious. The hotel did not even offer a room rate reduction.
Problem #3: The workout room was frequently locked when it should have been open. When we did get in, the equipment did not work and was antiquated.
Save your time and pay $15-20 more for a better quality hotel!
Inexpensive price for nice amenities...from A TripAdvisor Member
Excellent Southern Hospitality, Excellent Locationfrom A TripAdvisor Member
An absolute insult to the hospitality industryfrom A TripAdvisor Member
Following my check-in, I entered the elevator and noticed several cigarette butts littering the floor. When I exited the elevator, I noticed the overflowing garbage cans. I arrived to my “suite” which only offered a view of the outside hallway. It was apparent the floors had not been vacuumed – there was a collection of plastic price-tag holders and other misc. items. The bathroom lacked tissue paper and the hair-drier was broken. I found the damp bath towels and the hair in the bathtub very unwelcoming, so I called the front desk. The young man at the front desk informed me there was not a manager on duty and the rooms “can be” cleaned daily, if requested. At approximately 4 AM, I was woken by my neighbors arriving and was not supplied with a goodnight’s rest due to their loud music and disrupting behavior.
The following day I made arrangements at a neighboring hotel and checked-out of the Baronne Plaza. When checking out, the young woman at the front-desk was accommodating, but stated she would need her manager’s approval for cancellation for the remainder of my reservation. When the attending manager, arrived I explained the situation and agreed to pay for one night’s stay. She was adamant on billing me for two nights. When I said, “I am sorry, this is unacceptable” she quickly exited from behind the desk and ran up a set of stairs, offering absolutely no explanation. She did not return to rectify the situation. The front desk attendant provided me the hotel manager’s, name and contact information. I attempted to contact him numerous times in March leaving multiple messages on his voice-mail and with the front-desk. None of my calls were returned.
I will never stay at the Baronne Plaza again nor would I recommend their business to other travelers. The Baronne Plaza is an insult to the hospitality industry as a whole.
Top Local Tips for New Orleans
central for everything. Just stick to the tourist areas,still a bit dodgy in some area's
Parking -- Have a plan before you arrive. Figure out where you are going to park otherwise you'll pay more than you should!
Other names for Baronne Plaza Hotel
- hotel baronne plaza
- baronne plaza new orleans
- baronne plaza
- baronne hotel new orleans
- Address: 201 Baronne Street - New Orleans - Louisiana - 70112 - United States
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