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I booked with this hotel for M.Gras becuase of their 48 hour cancel policy. I had to cancel and do so within thier guidelines. They still took the entire amount of the orignal stay from my checking acct and now are trying to claim that after I reveiwed their terms and conditions on their website, that they sent me a confirmation email with "special events" terms, which I have and there is no "special event" cancellation terms. I am having to go through red tape to get my money back, and will probably have to sue them!!! Don't book this hotel! |