Country Inn & Suites By Carlson Hotel

, Galena, United States
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Country Inn & Suites By Carlson Hotel

, Galena
3 star

Rooms: 75

11334 Oldenburg Ln. - Galena - Illinois - 61036 - United States Hotel Website | | 815-777-2400
90 Traveller

Reviews - Country Inn & Suites By Carlson Hotel

Historical Traveller Reviews of Country Inn & Suites By Carlson Hotel

Great stay

from LittleLittle
We spent the weekend of the 6/11 - 12 at the Country Inn and Suites in Galena, checking in on the Friday night. The hotel is very modern and has a great swimming pool complex. The room we had was very clean and spacious. We were on the top floor (4 floors) and overlooked farmland at the back of the property. The only complaint we had about the room was it has a connecting door to the next room and the occupants were quite noisy first thing in the morning.

The complimentary breakfast was excellent - with everything from cereal, bagels, donuts to freshly cooked waffles with cream and strawberries. The breakfast room is quite small for the size of the hotel (75 rooms) so did become busy during breakfast service.

The location of this hotel is excellent. It is a couple of miles outside Galena itself . It has ample parking and is near a family restaurant, gas station and atm so you don't have to travel far for the necessities.

We would certainly use this hotel again if we travel back to that area.
Management Response from cx_gala
Just wanted to let you know we are newly renovated! In order to provide our guests with "quality" accommodations, we have upgraded our hotel. Completed enhancements include an upgrade of all hotel guest rooms and public areas. My staff and I are very excited about our new renovations, and hope that you, our guests, will be pleased with our new look when you stay with us again.

Sincerely,
Lynette Montes

Caution...screaming kids

from A TripAdvisor Member
We stayed 2 nights at the Country Inn and Suites. The room was clean and was what we expected. They seemed unprepared for breakfast as someone was sent out to get breakfast rolls. The main complaint that we had was the indoor water park is rented out to birthday parties and special occasions. Both nights that we wanted to enjoy the pool - we really couldn't as the kids and their parents took over the place...even the spa! My daughter could only use the water slide once as the kids formed a blockade. We complained when we checked out, but the woman behind the desk said they rented the pool out all the time. It was disappointing.
Management Response from cx_gala
Just wanted to let you know we are newly renovated! In order to provide our guests with "quality" accommodations, we have upgraded our hotel. Completed enhancements include an upgrade of all hotel guest rooms and public areas. My staff and I are very excited about our new renovations, and hope that you, our guests, will be pleased with our new look when you stay with us again.

Sincerely,
Lynette Montes

Great Deal

from A TripAdvisor Member
I spend the time in Country Inn on Nov.11. My experience was really good. The staff was very friendly and helpfull. My family enjoy the clean pool with waterslide, gameroom and good breakfest at the morning. Our room was very clean and comfortable. The place is perfect for the familly stay.The room price of $75 is great deal. I would definitly came back.
Management Response from cx_gala
Just wanted to let you know we are newly renovated! In order to provide our guests with "quality" accommodations, we have upgraded our hotel. Completed enhancements include an upgrade of all hotel guest rooms and public areas. My staff and I are very excited about our new renovations, and hope that you, our guests, will be pleased with our new look when you stay with us again.

Sincerely,
Lynette Montes

Great place to stay in Galena!!

from A TripAdvisor Member
My two girlfriends and I stayed at the Country Inn in May, 2004 for a girl's weekend out, and had a blast!!! The pool is warm and clean, the waterslide is loads of fun, the hot tub was great, and there was a little kiddie pool that looked fun for the kids. The room was very clean. The 'breakfast spread' they had every morning was excellent!! They had many fruits, cereals, bagels (your standard continental breakfast fare), but they also had a waffle maker!! The food area was kept very clean.

I loved it so much that my husband and 2 year old son and I are going back in late December for some R&R. I'm really looking forward to just hangin' out by the pool for a couple of days!!!

Great place - HIGHLY recommend it!!!

PS: The rates aren't so bad either. When we stayed in May, I believe it was around $75/night.
Management Response from cx_gala
Just wanted to let you know we are newly renovated! In order to provide our guests with "quality" accommodations, we have upgraded our hotel. Completed enhancements include an upgrade of all hotel guest rooms and public areas. My staff and I are very excited about our new renovations, and hope that you, our guests, will be pleased with our new look when you stay with us again.

Sincerely,
Lynette Montes

Horrible

from A TripAdvisor Member
We stayed overnight in July and it was a horrible experience. We checked in and decided to take a dip in the pool and ended up getting all of our eyes so irritated from the chlorine that we had to get out after 5 minutes. When it was time to go to sleep you could hear every foot step on the floor above and everytime a shower was turned on or a toliet was flushed it sounded like the building was falling apart. never again!
Management Response from cx_gala
Just wanted to let you know we are newly renovated! In order to provide our guests with "quality" accommodations, we have upgraded our hotel. Completed enhancements include an upgrade of all hotel guest rooms and public areas. My staff and I are very excited about our new renovations, and hope that you, our guests, will be pleased with our new look when you stay with us again.

Sincerely,
Lynette Montes

Perfect For Family Fun

from A TripAdvisor Member
We stayed at the Country Inn & Suites in Galena over the Memorial Day weekend with our four kids. We had a two room family suite that suited us perfectly. There was plenty of sleeping space and we had a refrigerator and microwave which was convenient for the 3 day stay. The pool area was out of this world. My kids still talk about the slide and how much fun they had. The staff was very fun and friendly. The room was very clean as well.
I cannot say enough good things about
my overall experience at this hotel.
Management Response from cx_gala
Just wanted to let you know we are newly renovated! In order to provide our guests with "quality" accommodations, we have upgraded our hotel. Completed enhancements include an upgrade of all hotel guest rooms and public areas. My staff and I are very excited about our new renovations, and hope that you, our guests, will be pleased with our new look when you stay with us again.

Sincerely,
Lynette Montes

Bad experience

from A TripAdvisor Member
We went to Galena about 1 month ago, my husband and I . We ended up leaving the Irish Cottage a day early to save some money and checked into the Country Inn. The room was clean and looked nice. BUT the night was awful. 1st of all we were situated on the bottom floor and could here every step the people above us took and everytime they flushed the toilet or took a shower the water was really loud. Also, we were across from a banquet room that happended to be throwing a party so that was really loud and by a door the stairs and door to outside that people kept slamming all night. We complained at 11pm that it was very loud and they said they would try and quiet the party down and tell them to go out the front entrance but it did not work at 5am my husband went down to the front desk and complained again.... ended up getting an okay deal for a horrible night.

BUT worst of all, when we returned home we got a call from the Galena Health Department wanting to know if we used to pool at the hotel b/c people developed severe bacteria infections w/ itching eyes and rashes the weekend we were there....THANK GOD we didn't use it - but I would never recomend this hotel to anyone.
Management Response from cx_gala
Just wanted to let you know we are newly renovated! In order to provide our guests with "quality" accommodations, we have upgraded our hotel. Completed enhancements include an upgrade of all hotel guest rooms and public areas. My staff and I are very excited about our new renovations, and hope that you, our guests, will be pleased with our new look when you stay with us again.

Sincerely,
Lynette Montes

Great place to stay!!!!

from AshburnTraveller
Great place to stay. Very clean and the pool area is wonderful.
Management Response from cx_gala
Just wanted to let you know we are newly renovated! In order to provide our guests with "quality" accommodations, we have upgraded our hotel. Completed enhancements include an upgrade of all hotel guest rooms and public areas. My staff and I are very excited about our new renovations, and hope that you, our guests, will be pleased with our new look when you stay with us again.

Sincerely,
Lynette Montes

A great hotel to stay at!

from A TripAdvisor Member
We stayed at this hotel last year and were very pleased with our stay.
Room was nice and also clean! There is a good indoor pool with a water slide that was also very warm. Also a nice shallow kids pool with a fence around it and little slide in it. The kids loved the pools.
Management Response from cx_gala
Just wanted to let you know we are newly renovated! In order to provide our guests with "quality" accommodations, we have upgraded our hotel. Completed enhancements include an upgrade of all hotel guest rooms and public areas. My staff and I are very excited about our new renovations, and hope that you, our guests, will be pleased with our new look when you stay with us again.

Sincerely,
Lynette Montes

A very nice, clean, fun place to stay!

from A TripAdvisor Member
We enjoyed our stay at the Country Inn and Suites in Galena. Very clean and well kept. Indoor pool, water slide and hottub was nice. Staff was very nice and helpful. Our room had a two person whirlpool tub, king size bed, microwave, sink and small refrigerator. We will stay there again!
Management Response from cx_gala
Just wanted to let you know we are newly renovated! In order to provide our guests with "quality" accommodations, we have upgraded our hotel. Completed enhancements include an upgrade of all hotel guest rooms and public areas. My staff and I are very excited about our new renovations, and hope that you, our guests, will be pleased with our new look when you stay with us again.

Sincerely,
Lynette Montes

Top Local Tips for Galena

All Galena addresses are not in the town If you want an in-town hotel, be sure to find out exactly where it is. There are several hotels, including the Country Inn and Suites where my family stayed that are several miles from the town center.

Walking tour downtown Galena We took a wonderful walking tour on Sunday night, October 21st, given by a man who works at the local library. He is a history buff, and it was very nice to hear about the buildings and some historical stories (he tried to incorporate some ghost/scarey stories because it is near Halloween). It met at the DeSoto Hotel. The hotel would know about him, I think he does tours year round. It was $9 per person.

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Other names for Country Inn & Suites By Carlson Hotel

  • galena country inn
  • country inn galena
  • Address: 11334 Oldenburg Ln. - Galena - Illinois - 61036 - United States
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