Historical Traveller Reviews of The Tremont Hotel Chicago
Not bad for the price
I stayed at the Tremont for two days on a last-minute package buy (and a great deal it was)!
The location cannot be beat -- close by the trains and Michigan Avenue.
Yes, the rooms are smallish, and the furnishings/carpet have seen better days, but it's nothing horrible. Everything worked, the room was clean and neat, and despite the location of my room (directly beside the elevator), relatively quiet and comfortable, especially for one person who was not going to spend much time in the room other than to sleep and bathe.
In fact, I'd recommend requesting a room beside the elevator again, as the odd shape of the room (the bathroom is behind the elevator shaft) gave it a little more space. It would be great to have a coffeemaker in the rooms, but counterspace is at a premium, so I understand why they're not there.
The staff is wonderful -- exceedingly friendly, helpful, and welcoming.
They get five stars!
The only thing that keeps me from giving the property two enthusiastic thumbs up is that there was a noticeable amount of mold and dust around the ventilation duct covers, along the ceiling line room. Whether that was due to my waking up the morning of my departure with badly swollen eyes or not I cannot say, but it does make me hesitate. I intend on writing the property to make them aware of my concerns.
Otherwise, a great price and a fabulous location. I would not reject it out of hand, unless you absolutely demand top of the line everything (in which case, you'll have to spend more money and stay someplace else, anyway).
Do not at the Tremont
We stayed at the Tremont a few months ago and were very disappointed with our accomodations. We found the room to be unkept and outdated even though we were told it had been recently renovated. Our bathroom door was broken (would not close completely) we reported it and were ignored. Our television did not work very well, the repairman came to look at it but said he couldn't do anything with it. The elevator was dirty and extremely slow. The only good things I can say about the Tremont is that it is connected to Mike Ditkas where we had wonderful food and atmosphere and it is one block from Michigan Avenue. Beware, do not stay here unless you are looking for a hotel that will thoroughly disappont you.
T Hotel instead of Tremont Hotel
from A TripAdvisor Member
The worst hotel we have ever stayed at! I am not sure who writes the review for Frommer's but, he or she,had to be thinking about a different hotel when they wrote the review.The lobby was small but well kept and clean.The elevator was old and slow.The room was small and cramped, with poorly kept,dirty,and moldy furniture.The room was dark and gloomy.It was difficult to read in the room because of poor lighting.There was NOTHING romantic about the hotel or the room.I didn't see any flowers anywhere.The TV was not working right and because of it I missed some of the games between the Yankees and the Marlins.The minibar was empty and unplugged. The room was extremely hot ,even with the open windows.The bathroom was small and it felt dirty.We had to endure three nights in this hotel because all the other hotels were full.The fourth day we were able to find a room at the Sofitel which was close by and we decided to move even though we were charged an extra $189 for early departure!I am not sure how Frommer's(2003) can give the same rating of two stars to both hotels.If I had payed $57 dollars a night like some people I may have tolerated all the inconveniences(only if the tax was already included in the $57).We really enjoyed the city and we will go back in the future,as long as we do not have to stay at the Tremont hotel.
for great value
My wife and I stayed here one weekend in May after booking through priceline for only about $60. I used to work just a few blocks from the hotel, so I knew we had a great location and I knew the other big hotels in the area would charge much more than twice this rate, so we were quite happy. The service was fine, the old elevator worked, and the room was clean and charming. We had an east view looking straight across at the Hancock tower and plaza, as well as a little sliver of the Lake. Very nice! I found overnight street parking a couple blocks away, so we didn't have to pay for that either.
It seems there are very mixed reviews of this hotel--the many people who got an internet deal for $50-60 obviously loved the place, but those who paid regular rates didn't get as much of a value. I suppose staying there just one day also didn't expose us to as many housekeeping and service pitfalls. Overall, I'd highly recommend it if you get a deal as good as mine and some previous reviewers'.
grim and ghastly
from A TripAdvisor Member
Booked unseen through hotrooms at last minute for $149 and our sinking feeling on entering horrid dark lobby was justified. Just one night, thankfully. One tiny elevator for 14 floors, general feeling that nothing had been touched for 20 years. Room had filthy vents - didn't dare to have the aircon. on, mildew on walls, shower hardly worked, grubby bathtub, cracked, stained lampshade and cigarette hole in sheet.
Smell of steakhouse below wafted up to window on 8th floor. YUK- steer clear. Rest of Chicago absolutely superb, just keep away from this hotel. NB I'll always, always read reviews first in future.
from A TripAdvisor Member
Like many others, I too read the negitive reviews and was unsure what awaited my arrival. Upon walking through the front door I was impressed by the lobby and it's cozyness, it did remind my of an European hotel, the rich wood and the charm of the entryway was quite appealing. The hotel staff was equally as warm and friendly, as well as helpful. By this being a small cozy hotel, there is only one elevator, but we found the wait to be no longer than what we would have waited at a larger hotel with more elevators. The rooms were clean and large enough to move around it quite nicely, the bedroom was separated from the bathroom by 2 doors; one for the sink area another for the toilet and shower. No ice-machines on the floors, but the front desk delivered faster than I could have walked down the hallway to retrive any and was happy to do so. We stayed here with two other couples and they had an enjoyable experience as well. We also meet many other people from other parts of the country as well some from overseas who had stayed at the Tremont before and had returned for another stay. (can not be too bad) Do not be discourage by a few negitive comments, the Tremont has well over 100 rooms, being occupied everyday. If it was a terrible place to stay, there would be many more negitive comments. We booked the hotel for $57.00 a night, (through Hotwire) and for the price it was truely worth it, and worthy of much more. Granted it was not perfect, but any hotel can have a few faults if one looks hard enough. I would stay again. For the location (100 yards from Michigan Ave.) and the price it was the best choice we could have made.
Keep Looking - Dirty and a Ripoff
It was a surprise at every turn for our family weekend in August 2003, and each surprise was bad. The room we were promised with 2 beds for our family of four had one. The only option was a forced upgrade to a suite for $50 more per night.The suite had a king bed, and a sagging couch which obstensibly offered a double bed, but functioned as a one person hammock. So someone slept on the floor each night.There is one elevator that is highly overworked and exceptionally slow.Staff seemed indifferent, and each call required followup for action.The place is very tired and needs work. Paint and wallpaper is peeling.Do yourself a favor, keep looking.
My wife and I attempted to stay at the Tremont in June 2003. It took 15 minutes to get our car checked in at the Valet at 1:00 on a Friday. When I entered the Hotel I was nervous. Very dark and small. During check-in, I noticed a card at the desk that said room service was only until 2:00 PM. Yes, that's PM and not AM. When we got into the room it was very small and old. The room was clean but not sparkling. The mini bar was stocked with beer and pop only. We called down to the front desk and checked out. If you are looking for a place to sleep that is close to Michigan Avenue there are better options. The Four Seasons and the Ritz are awesome, and the Omni is very nice. Mike Ditk's resturant is a nice place to eat but the hotel is weak.
My husband and I were so disappointed with this hotel. We weren't sure where to stay for a little get away into the city. We should have researched. Unfortunately I did not know about tripadvisor.com at the time. We found the Tremont to be old and somewhat dirty. We moved from our first room after seeing a cracked mirror and mold growing on the bottom leg of furniture. The return air vents were absolutely filthy!The second room was not much better. The decor was below average. We found so many things that could have been corrected if someone had taken the time to do a more thorough walk- through after housekeeping was finished. I meant to write a letter to the management, but didn't take the time. The website that describes the hotel is deceiving. I think they mentioned terrycloth robes in the website. We didn't see any. Maybe the hotel has changed since we were there. It has been about a year and a half since we stayed there. The front desk people were great as was the wonderful doorman. This is not a 4 or 5 star hotel. I don't know what the rating is...I would give it a 1. Hate to be so negative, but we were very disappointed.
Such possibility but what a let down!
Love to stay at older properities since they usually have such charm. That was not, alas, my experience at The Tremont-Chicago. The rooms are downright dowdy, and service is appallingly. The rooms were very small which would be okay if..... the carpet was not stained, the wallpaper were not peeling, and bathroom didn't have stains, mildew and a 1/2 inch of dust on the top and behind the toilet. Room had not been well-cleaned prior to our arrival. Minibar was filthy, half-empty, and the amoire door had been repaired with a piece of plywood stained the color of the piece. I was treated courteously at check-in, but service during my week stay was ineffectual on the whole. My first evening I called for room service and was told they they did not have room service although room service was a listed amenity. I was told that I was welcomed to go to the restaurant and take it back to my room. After check-in, I requested housekeeping to come and clean my bathroom and was told they had left for the day. I'm saddened to see what appears to be a charming property, managed so poorly. It could be one of Chicago's true gems instead of an embarrassment. Would not recommend.
Top Local Tips for Chicago
Don't Drive Your Own Car
Between the gas and parking in the area, it is more wise to rely on public transportation, a taxi or just walking to where ever you can. We spent over $100 just in parking for one day/night.
Argo Tea (at various locations in downtown Chicago and other places, I spent some time at the Rush and Pearson location) is a great place for Tea, Quiche, and Internet Surfing.
Try the trains and buses instead of cabbing it everywhere. They're really easy to navigate once you get the hang of it.