The Seneca Hotel and Suites, Chicago, United States

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The Seneca Hotel and Suites, Chicago

Traveller Reviews

Rating

7.4/10
The Seneca Hotel and Suites More Photos

Official Contact Details - The Seneca Hotel and Suites

  • Address: 200 East Chestnut Street - Chicago - Illinois - 60611 - United States
  • Phone: 3127878900
  • Email:
  • URL: http://www.senecahotel.com/
  • Official Website:
  • Hotel Class: 1 star
  • Rooms: 265
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"I was a little worried after reading that the Seneca was an older hotel. BUT let me tell you, we..."

"Upon arrival we were told they were overbooked, and we were downgraded from the room we had..."

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Reviews - The Seneca Hotel and Suites

5 reviews (Showing 1 - 5)
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Rating:

10/10
Super Super Super A+++++
Submitted by: PJ in 12/30/06
  • Age Group: 31 - 40
  • From: United States
  • Traveller type: Family Traveller
I was a little worried after reading that the Seneca was an older hotel. BUT let me tell you, we stayed the week of Christmas 2006 and found the hotel clean, staff friendly, beautiful and in the heart of Chicago. WE WERE IN THE MIDDLE OF EVERYTHING - yet rooms were very quiet. We did have one glitch - we needed to turn on water in shower about 10 min to get it heated up for a shower but then it was VERY HOT!!! Nice hotel for Families and perfect LOCATION, LOCATION, LOCATION!!!!!!
 
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Rating:

1/10
Management is non-existent
Submitted by: Jen in 05/24/05
  • Age Group: 26 - 30
  • From: United States
  • Traveller type: Young Couple
Upon arrival we were told they were overbooked, and we were downgraded from the room we had reserved. On our first night our toilet overflowed; management was unresponsive, despite 4 calls to the front desk and 2 trips to the front desk in person. We ended up having to stay in my parents' room. When we checked out, they only credited us 1/2 night stay despite the fact our room was uninhabitable. Additionally, the valet stole our digital camera. Again, management was unresponsive; they pointed the finger at the parking ramp, and the parking ramp blamed the hotel's valet. We filed a police report and are still waiting to hear who's taking responsibility. I wouldn't stay here again if you paid me; the rooms are outdated and dirty, and management is apparently off-site.
 
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Rating:

8/10
Friendly and spotless
Submitted by: Asa Vifell in 05/11/05
  • Age Group: 26 - 30
  • From: Sweden
  • Traveller type: Budget Traveller
I really enjoyed my stay at the Seneca, nice and quiet, great facilities. The information on the web-booking was great and fit with the actual experience.
 
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Rating:

10/10
Great Place & Very Convenient
Submitted by: Constance in 04/28/05
  • Age Group:
  • From: United States
  • Traveller type: Mature Couple
I have stayed at the Seneca several times and will always call there first when I'm headed to Chicago. The suites are very comfortable, kitchens are great, all very clean & well appointed. Right at the foot of the Hancock Tower the Seneca is just a block from Michigan Ave, Redbud Steak House and all those great desserts at the Cheesecake Factory. The first time I stayed at the Seneca, I was a refugee from another hotel in the area which shall remain unnamed. The Seneca had a nice bottle of chilled wine and a card waiting for me when I checked in, to soothe my jangled nerves. The staff has always been very helpful. Will always stay there when I have a choice.
 
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Rating:

8/10
Great Location
Submitted by: Jane in 05/02/05
  • Age Group: 41 - 50
  • From: United States
  • Traveller type: Family Traveller
The Seneca is a great boutique hotel in Chicago. The rooms are enormous. We had a full kitchen, living room, dining room and master bedrooms. Two full baths. We traveled with kids and it was a perfect spot. Many of the rooms have been completely remodeled and are very nice - granite and marble kitchens/baths. Right next to the Hancock Bldg. and a block to the Cheesecake Factory on Michigan. We love the Seneca.
 
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