The Ritz Carlton Chicago Hotel

, Chicago, United States
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The Ritz Carlton Chicago Hotel

5 star

Rooms: 435

160 East Pearson Street - Chicago - Illinois - 60611 - United States Hotel Website | 312 266 1000
412 Traveller

Reviews - The Ritz Carlton Chicago Hotel

Historical Traveller Reviews of The Ritz Carlton Chicago Hotel

Great Hotel! Maximum luxory!

from rata_200
This is the greatest hotel I have stayed at!
Its very very luxorious and the staff was very kind.
The lobby is just great located at the 12 floor and my suite was great and elegant!
I absolutely recommend this hotel because the amenities and the great location.

Shocked

from A TripAdvisor Member
We had a reservation for a room with a king bed. When we showed up, they said they didn't have any left and the only thing they could give us was a room with two SINGLE beds. I'm shocked that a hotel supposedly of a high calibre would do this. Our protests fell on deaf ears; they couldn't have cared less. Front desk staff was unconcerned about our happiness. I will not be staying here again.

impeccable hotel

from A TripAdvisor Member
After a 2 night disaster at the Chicago Meridien, I moved a few blocks north to the Ritz-Carlton for another 2 nights. I have been staying there for over 20 years.

On this visit it was impeccable from every prespective...front desk, concierge, housekeeping, maintenance, etc.

Care must be taken in selecting Ritz-Carlton Hotels, as they may be managed by a variety of hospitality companies, many in the US by Marriott,( mediocre).

The Chicago property is managed by Four Seasons, probably the finest hotel management company in the world, and it shows.

One cannot go wrong in staying here...ideal location on N. Michigan at the Mag Mile.

Wonderful Hotel

from Janeykins
Stayed at the Ritz Carlton in Chicago for 3 nights earlier this week - loved it - very comfortable, quiet room - excellent service - the staff was wonderful!!!! Can't wait to go back

t get better

from ELDerby
It doesn't get any better than the Ritz. Fantastic location - attached to the Water Tower shopping and convenient to Rush Street restaurants. Clean, clean, clean room. We had a view of the lake. Comfortable bed and great sheets.

Top Notch

from laurieSue
This hotel is TOP NOTCH! Not only was the service incredible,I was treated like royalty. All the staff were extremely friendly and so helpful. The bed was so comfortable like melting into heaven. The bathroom was fabulous with marble floors, 2 sinks and wonderful comfy robes. The room service was superb as well. I ordered a ceasar salad and French onion soup. The salad was prepared bedside rather than table side in the room. It was a neat experience. The lobby area, which is located on the 12th floor has beautiful views and has an elegant feel to it. All in all the Ritz lived up to its standards for sure.

m spoiled now

from jennnifer
Everything about The Ritz was superior. The staff and their service are truly top rate. I loved every aspect of my stay; we were totally pampered. ALL the staff knew us by name and greeted us every time they walked by. We never even had to push an elevator button because someone would run in and push it for us.

No other hotel will ever match up to this experience. Thanks to all at The Ritz for spoiling us rotten. We will most definitely stay here again.

Memorable Memorial Day

from tdt5648
I had a medical conference in Chicago and decided to splurge and stay at the Ritz for several reasons...

1. We wanted the service of a luxury hotel and was not disappointed at all at this Ritz Carlton property (but managed by the Four Seasons, thus how can you go wrong!) Everyone treated us like royalty. Even my two young kids, aged 6 & 8, were catered to as if they were a prince and princess.

2. The location right at the Water Tower Place on the Magnificent Mile is a shopper's haven. My wife spent three days shopping all along Michigan Ave and complained that it was not enough for her. The American Girl Place is a must if you have a little girl.

3. Our gorgeous suite on the 28th floor overlooked the Magnificent Mile. The bedding was absolutely heavenly, and even the kid's sofa bed was adorned with the same bedding that we had on our king sized bed.

If you are looking to save money, do not look here. If you want the best location and unparalled service, the Ritz is the place. This is the only hotel we will be staying at when visiting Chicago.

Luxury and service

from JoyD
I don't know what to praise first: attractive lake-view room; pleasant staff; beautiful decor; free computer use in business center; fine Dining Room; well-run spa. I do agree that an in-room coffee maker would have been nice, though there is free coffee in the lobby if you get there by 8:30 am. The Ritz is connected to the Water Tower Place shopping mall, so you can shop without even going outside. All in all a positive experience! Highly recommended.

No Resting on Laurels

from Atticus_Finch1
The Ritz Carlton of Chicago is a superb hotel. It does not rest on its outstanding reputation. It earns it.

Some five-star hotels rest on their laurels. Rich in tradition and their long-standing reputations of grandeur, their decor and their staff show signs of age and wear. The Ritz-Carlton of Chicago is no such place. Every inch of this hotel is beautiful, and its staff treat the hotel's clientele with superior elegance and class. This is a five-star hotel which deserves to be a five-star hotel.

We stayed in a superior lakeside suite during the weekend of April 1, 2005. Prior to our arrival, I received a telephone call from the concierge, inquiring as to whether she could do anything for me in advance of my arrival. The valets, the bellmen, and the reception clerks all acted as though they had been waiting for just us. They jumped to attention and they well-served our needs. They were extremely courteous and helpful.

The suite, boasting more than 1,000 square feet, was simply breath-taking. It was very large, and very clean. It appeared somewhat older, but by no means dated or stale. Rather, its age contributed to a classy, elegant and stately charm. We had one very large bathroom and one powder room. The dining area was outstanding, and teh living room and its furniture were superior. We had an afternoon meeting, and twice ordered room service of champagne and appetizers. The room service was very prompt, the food was much better than what we had asked for, and the room service staff set up our formal dining table very nicely for us. The bed was very comfortable, and fine linens complimented the large comfortable bed nicely.

This hotel adjoins Water Tower Place, one of the finest malls in the City of Chicago. A short elevator ride from the lobby, and you exit directly into a wonderful mall.

Check-out was uneventful and pleasant, and once again, it seemed as though the staff had been waiting just to serve us. Upon check-out, the clerk asked if there was anything that the hotel could do to make our stay even better. Our honest answer was "absolutely nothing." It was perfect.


The Ritz-Carlton is a very expensive hotel. Then again, diamonds and Rolls Royces are expensive too. We benefitted from a very good rate, and still paid $700.00 for the suite for one night. We felt that it was worth it, but we recognize that this hotel is not the most affordable option that Chicago has to offer. This hotel may be expensive but, unlike many "five-star" hotels, this hotel has the look and feel of a justifiably expensive hotel.

Top Local Tips for Chicago

Great shopping right out the front door Right outside on Michigan Avenue are some of the best shops in the world, but don't forget to hit Oak Street for some other great spots.

lookinglass great intimate space

A must while in Chicago... A cubs game at Wrigley Field.

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Other names for The Ritz Carlton Chicago Hotel

  • ritz-carlton chicago
  • ritz chicago
  • ritz carlton chicago
  • four seasons chicago hotel
  • four seasons chicago
  • chicago ritz-carlton
  • chicago ritz
  • chicago four seasons
  • Address: 160 East Pearson Street - Chicago - Illinois - 60611 - United States
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