I was placed in a room facing the inner courtyard. There were huge a/c units on the ground floor rumbling all the way up the courtyard walls like an echo chamber - the thin windows hardly blocked any noise out. I was moved to a room facing the exterior of the building. The Train ran every 20 minutes until midnight. Closed windows were useless against the noise. Neighbor's shower plumbing and flushing toilets could be heard at night and morning. Lobby looks magnificant. I would only be willing to pay $150 per night because of the poor noise insulation.
11 out of 12 readers found this review helpful
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Celebrating our 30th anniversary at the Palmer House Hilton.
I checked in and gave James W., who worked at the front desk a $20.00 tip and explained it was our 30th anniversary. He took the money and said to me, I will do something special for you. When you get to your room you will be surprised! YEA I WAS! NOTHING. I called the front desk and asked JAMES W. if I was missing something. He said he was sorry and he would have it sent right up! Never did. Tipping at the front desk when checking in at the PALMER HOUSE HILTON, D O N' T. This really kills it for tipping industry!
The hotel was nice. Rooms very small especially the bathroom. Good location.
PARKING, I was charged $90. for three nights. The Palmer House automaticlly charged my credit card and put the receipt under my door. When I left the parking structure I had to insert my parking ticket to exit and the meter said $61.00??
Don't have The Palmer House Validate your parking ticket It will cost you more!
If any......
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17 out of 17 readers found this review helpful
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The Palmer House offers a perfect setting for the business and vacation guests worldwide. Everytime I go to Chicago I have to stay here due to there staff and wonderful Executive features such as the top floors executive concierge Lounge. Free Breakfast, Appetizers and free drinks perfect for the relaxation from a hard days work in the Windy City. Don;t take my word for it Mike Ditka in his restaurant on rush street was telling his guests that his favorite hotel by far is the palmer house due to the location and security of this hotel. I suggest the palmer house to all that come to this great City Chicago!
704 out of 705 readers found this review helpful
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It was a pleasure to stay at the Palmer House Hotel. The history made the hotel a part of our vacation experience. The site of the hotel was so convient to where we wanted to go and what we wanted to see. Being an older adult the help from the staff enabled us to do more then we thought possible. It was a true pleasure to be part of the Palmer House family!
37 out of 37 readers found this review helpful
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