Swissotel chicago Hotel, Chicago, United States

Explore Chicago

 

Popular Travel Destinations

Recently Reviewed Hotels Around Chicago

Swissotel chicago Hotel, Chicago

Traveller Reviews

Rating

6.3/10
Swissotel chicago More Photos

Official Contact Details - Swissotel chicago Hotel

  • Address: 323 East Wacker Drive - Chicago - Illinois - 60601 - United States
  • Phone: 1/312-565-0565
  • Email:
  • URL: http://www.swissotelchicago.com/
  • Official Website:
  • Hotel Class: 1 star
  • Rooms: 632
Hotel Photos See Hotel on Map Amenities

"The next to last time we stayed at Swissotel Chicago, we found shards of glass, peanut hulls and..."

"Very Good location, and nice service. If I could use free internet system with my PC, Utility..."

See All Reviews

Check Current Prices & Availability

dd/mm/yyyy dd/mm/yyyy
Check Availability
Please turn off your browser's pop-up blockers to see all offers

Reviews - Swissotel chicago Hotel

3 reviews (Showing 1 - 3)
Review this Hotel

Rating:

4/10
Never again
Submitted by: ron in 01/04/06
  • Age Group: 51 - 60
  • From: United States
  • Traveller type: Family Traveller
The next to last time we stayed at Swissotel Chicago, we found shards of glass, peanut hulls and a thank you note on the floor of our room. The front desk clerk was very unsympathetic. We complained by email and got a gift certificate for a free night's stay. Making a reservation for New Year's Eve for our room (and 3 other couples) I asked if I could apply the certificate against the New Year's Eve rate, which I knew would be higher. No problem, I was told. On arrival, they denied the certificate for the night and said I should have called another number to make the reservation. This time, we found an open shampoo bottle in our shower when we checked in. Didn't mention it as we will not be back. The staff here has all the warmth of a stuffy French waiter in Paris.
 
Was this review helpful? Yes - No
Check Rates and Availability for the Swissotel chicago
Hotel Photos See Hotel on Map

Rating:

5/10
Quiet
Submitted by: Hiroaki Nishimatsu in 06/09/05
  • Age Group: 31 - 40
  • From: Japan
  • Traveller type: Business Traveller
Very Good location, and nice service. If I could use free internet system with my PC, Utility rate would be increased.
 
Was this review helpful? Yes - No

Rating:

10/10
Fabulous view, courteous & helpful service
Submitted by: Mary Stachura in 05/02/05
  • Age Group: 51 - 60
  • From: United States
  • Traveller type: Mature Couple
Upon entrance to the Swissotel Chicago you are greeted with wonderful smiles and courteous, helpful people. You are made to feel welcome from the moment you pull your car up and are greeted by the doorman. The front desk quickly checks you in and answers all your questions as well as tells you about things you may be interested in doing. The corner rooms are to die for especially in terms of size and view. They are comfortable and clean and have every amenity you could want. Even though the hotel is large and contains many guests, its quiet ambience surrounds you constantly. Elegance, beauty, and quiet consistently envelop you. After spending a weekend or a few days at the hotel, you feel refreshed and rejuvenated for the days ahead. The Swissotel provides you with a memorable time in a timeless, classic setting.
 
Was this review helpful? Yes - No
Check Rates and Availability for the Swissotel chicago
Hotel Photos See Hotel on Map

Want to see more hotels? View all hotels in Chicago

(hotels)loading

Thank you for your review of the Swissotel chicago Hotel

We will review your submission shortly. If it meets our review guidelines, we will publish it to the site.

Booking inquiries or messages meant for the staff of this property will NOT be forwarded through this form.

When we approve the review, we will send you an email.

Please note that we will publish only your firstname and no other personally identifiable information (including your family name or email address).

Review & Rate the Swissotel chicago Hotel

Have you stayed at this accommodation? Share your experience by reviewing this property's rooms, location, amenities, and services.

Booking inquiries or messages meant for the staff of this property will NOT be forwarded through this form.

Fields with an * are required. Errors will be indicated in red

already a member ? (Won't be published)
Forgot password ?
(ex: Great Service & Staff!)
(As a reminder, you can review the price, location, rooms, restaurants, bars, staff, services)

Too many UPPERCASE letters

TravelLibrary does not publish reviews that are written with too many capital letters. Please use the button below to convert it to Title Case or edit your review yourself.

Photos

Do you have any photos your fellow travellers might be interested in ?

[x] Click on any uploaded picture to remove it.

NOTE: If you represent the management of this property and would like to respond to a review, please use the management response form.


Close

Forgot Password

Enter your username and we will email you your password.

(hotels)loading