Renaissance Chicago OHare Suites Hotel

, Chicago, United States
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Renaissance Chicago OHare Suites Hotel

4 star

Rooms: 362

8500 West Bryn Mawr Avenue - Chicago - Illinois - 60631 - United States Hotel Website | | 773-380-9600
291 Traveller

Reviews - Renaissance Chicago OHare Suites Hotel

Historical Traveller Reviews of Renaissance Chicago OHare Suites Hotel

Great Rooms, Value, Service Needs to Improve

from Mid_West_Traveler
This was my third stay at the O'Hare Renaissance. I stayed four nights this time. This is an all suite hotel and the rooms are just beautiful. The bathrooms have glass shower stall and marble vanity. There is a large working desk and small living area. There is a laptop safe and a TV in the living area and the bedroom. The rooms are very quiet even with the Kennedy Expressway outside and jets flying overhead all day and night. I did not have any trouble with noise. The Concierge Lounge is nice, too. This hotel is only steps away from the Cumberland stop on the Blue Line "El" so if you want to save money you can stay here and take the train into downtown for sightseeing, meals, etc. The staff at this hotel have not learned what excellent service is. I didn't have any problems, but many employees I spoke to just didn't seem very interested, looked at you with blank faces, and used language one would use with friends rather than a customer at a nice hotel. They need training. This would not deter me from staying here, however, as overall it's a great value. I would expect only adequate, but not great service.

opinion of solo woman traveller

from A TripAdvisor Member
I was on a United flight that was cancelled in December of 2005, so United gave me a number to call and I got a room for around $60. Well I have stayed at many hotels around the world and I couldnt have asked for more from an airport hotel. The hotel itself is clean and nicely decorated. The elevators were quite large and adequitly fast.. The staff I dealt with were pleasant and professional. The room was spacious although I was alone it looked like it could have easily accomoodated a couple or small family. The room was very clean which is good as Im a bit of a neat freak and tend to notice these things when it comes to hotels. Nicely scneted bath products and my favourite kind of shower stall with flexible shower head. Great bed, very comfortable and I slept like a queen with my seven pillows.

Room service. As it was late when I arrived and I was tired from travelling I, instead of going to the onsite restaurant, ordered rooms service. A club house sandwich that cost around $10 and came with fries and condiments. The food arrived quickly and was pretty darn good for a clubhouse.

I only have two trivial complaints but these are the kinds of things I have noticed at many hotels in the US and Canada so this hotel is not an exception. First one bedside lamp did not work but I didnt need it anyway, and secondly the sitting area curtains didnt work properly and not due to any ignorance of how to work them on my part.

Overall if you are a woman travelling alone as I was I think you will like it here, as would anyone who needs a place to stay when their flight is cancelled.

great suites

from idajimmi
beautiful, modern, european looking hotel. The suites are large enough for a family, seperate bedroom and living room, large TV in each room. Each room has privacy. Location is close to O'Hare airport and shuttles run every 15 minutes. I got the room on priceline for half of what it was listed on the website. Highly recommend this hotel.

spacious and super comfortable

from A TripAdvisor Member
We needed a hotel close to the airport, and after reading wonderful reviews on this one, we decided to stay at the Renaissance.
The front desk service was friendly and efficient. Our room was SOOOO great! We have a baby, and needed a little extra room, so our suite was perfect! It actually had a seperate bedroom. The bed was SOOO comforable with soft sheets and lots of pillows. You could access the bathroom through the bedroom, and the living room area. The bathroom was HUGE!! The shower was so luxurious. It's so big, we felt like we were royalty! There was plenty of room for my husband and I both to get ready in there. The living room was great. It had a couch and a couple of chairs with a coffee station,fridge, and another TV.There was a HUGE desk in there as well, that would nicely accomodate business travelers.
We ordered the room service. I guess it was pretty typical. The food was served fast, but tasted awful, and was extremely pricey. It was late and we were starving, so it did the job.
I will stay there again in a heartbeat!

Nice Hotel but...

from NDDomer
This was a nice airport hotel but I have no reason to choose it again when in the area. This is a newer hotel with really nice rooms however the sound proofing is rather poor considering it's proximity to the Kennedy expressway, L-train, and airport. I could hear every L-train as it passed by the hotel and the air traffic noise got a bit loud at times. In my opinion this was not up to regular Renaissance standards which are usually nicer than the anchor Marriott line. The room was decent sized however failed to include a microwave or a fridge. The bedroom was rather small with very little room at all once the door was closed. For the cost ($89 a night) this was a great hotel but once again not up to Renaissance par. If you can spare the extra $20 stay at the Marriott Suites O'hare up the road which has much larger rooms and much better sound proofing.

Clean Rooms, Good Bar

from A TripAdvisor Member
I travel every week to many different locations. The rooms at this hotel were quite possibly the cleanest I've ever been in. Very modern and comfortable. Good for relaxing or getting some work done. Nice shower. The bar was inviting and so were the ladies. Good times.

Revive at Renaissance

from maristravels
It is grand from the moment you step off the shuttle bus. Though located so close to the airport, they've spared no expenses on this recently built Marriott hotel.

I could see the downtown skyline from my 14th floor window. The room was very tastefully done and spacious. The staff was attentive, except for a little mixup with room service the morning of my departure. There is a blue-line station right next to the hotel, less than a 5 minutes walk, this will connect you to all the "El" lines in the city, and it took about 30-minutes to make it to town.

Enjoy your stay!

Clean, Convenient Hotel

from traveler223
Overall liked the Renaissance quite a bit- no reason not to stay there again but also maybe no reason to go running back.

The positives: very new hotel, the CLEANEST room I've stayed in in a very long time, friendly helpful front desk, nice concierge lounge with good breakfast, comfortable bed and bedding, easy shuttle to the airport

The negatives: the room I was in wasn't exactly a suite- it was more of an L shaped studio with a swiving tv on a low piece of furniture to divide the room so you didn't really feel like you had a true division of space, and while it's a nice place, it wasn't at all cushy or plush or high quality as my impression of Renaissance hotels normally is. I believe Renaissance is a fairly high end chain in the Marrriott hotel and I definitely didn't feel the furnishings fit that description (as compared to say the Renaissance downtown Chicago). I also don't agree with previous comments about price- I paid $188 for my room which was a AAA discount over the regular rate (over $200). Not a good value for this hotel.

Again, the place is very nice, new and CLEAN which all count for a lot. It's also just not anything all that out of the ordinary.

Great Hotel, perfect location

from A TripAdvisor Member
Just got back from a four-day visit to Chicago and loved the hotel we stayed at. The customer service was excellent, the beds were comfortable with many pillows, the rooms were nicely furnished, modern and they had a great desk/work area and roll out sofa.
The staff was friendly, the El/Subway was within walking distance as well as restaurants like Bennigans for a late drink/burger. In addition, the shuttle from the airport was easy and quick.

Only negatives. Parking was $15 per night and you could hear some traffic/planes in peak periods, but overall a great experience and we would stay there again on our next visit.

Great Property, Close to the Airport

from dctravel
Stayed at the Renaissance O'Hare during a business trip for one night. The hotel was great. Each room is a mini suite with more than enough room to get work done and also to relax. The hotels location right off of the highway and minutes to O'Hare makes it ideal for doing business in the nearby area and also for catching the early morning flights out of O'Hare.
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Other names for Renaissance Chicago OHare Suites Hotel

  • renaissance chicago o hare hotel
  • renaissance chicago
  • chicago renaissance
  • Address: 8500 West Bryn Mawr Avenue - Chicago - Illinois - 60631 - United States
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