Red Roof Inn Chicago Downtown Hotel

, Chicago, United States
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Red Roof Inn Chicago Downtown Hotel

2 star

Rooms: 195

162 East Ontario - Chicago - Illinois - 60611 - United States Hotel Website | | 3127873580
2 Traveller

Reviews - Red Roof Inn Chicago Downtown Hotel

1/10
Not Worth Your Money
Submitted by: Katie in 23/07/07
  • Age Group: 26 - 30
  • From: United States
  • Traveller type: Family Traveller
About the only pro was that they allowed my party to check in early. Cons:
The price I was given for my room was not the price I was charged. I was actually charged $80.00 more a night than what I was quoted. (Problem was fixed after four straight days of trying to talk to a manager. They kept blowing me off, that did not make me happy.)
The first room I was given had problems with the water draining out of the bath tub.
The second room was smaller than my first room (which I could hardly imagine anything smaller than room 1, but they did it).
When we closed the curtain gnats came out.
The bathroom had a horrible odor.
Only one elevator worked and it was slow. They had to call the fire department because something happened to it.
The beds were the most uncomfortable things I have ever slept on. You might as well have been sleeping on the floor.
The towels and wash cloths were terrible. They were extremely rough and thin.

Overall, this was a horrible hotel. I understand that the price was low for the location. However, this is no excuse for any of the above.
7/10
Great location
Submitted by: Jane in 18/07/06
  • Age Group: 41 - 50
  • From: United Kingdom
  • Traveller type: Special Interest/Event
For my husbands fiftieth birthday we booked for Chicago and the red roof inn we were not disappointed. For the price we paid it was excellent, the staff were friendly and helpful and it was the ideal base to explore all that Chicago had to offer will definitely go back
 
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