Hyatt Regency Chicago, Chicago, United States

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Hyatt Regency Chicago Hotel Chicago

Traveller Reviews

     Rating

6.2/10

Official Contact Details - Hyatt Regency Chicago

  • Address: 115 East Wacker Drive Downtown - Chicago - Illinois - 60601 - United States
  • Phone: 312 565 1234
  • URL: http://chicagoregency.hyatt.com/
  • Hotel Class:
  • Rooms: 2019

"We apid for an upgrade and hate to think what it would have been like had we......"

"I attended a conference and the service provided by the Hyatt staff was......"

Reviews of the Hyatt Regency Chicago

5 reviews
Review this Hotel

Rating:

1/10
Tired, dirty and just bad....
Submitted by: roger in Feb 2008
  • Age Group: 31 - 40
  • From: United Kingdom
  • Business Traveller
We apid for an upgrade and hate to think what it would have been like had we not. Terrible air quality through out hotel but the room was a joke. Grimy bathroom, peeling wallpaper, broken lights, perished seals around window with a freezing cold wind blowing in by office space (-16 chicago in jan!!). Really awful, no sound proofing at all--we could hear everything either side--I mean everything. Very annoying phone worse poorly informed staff--local recommendations by staff were awful but chicago is great. Oh yeas we even found a part eaten Oreo in the minibar. Really shabby. They take your money and then laugh at you.
11 out of 11 readers found this review helpful
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Rating:

10/10
Excellent service and great location
Submitted by: Lichita in Jul 2006
  • Age Group: 41 - 50
  • From: Mexico
  • Business Traveller
I attended a conference and the service provided by the Hyatt staff was excellent! And it was very easy to visit museums and other sites: walking distance.
28 out of 28 readers found this review helpful
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Rating:

8/10
Staff was excellent, friendly and helpful
Submitted by: Franca Rossi in Jan 2006
  • Age Group: 41 - 50
  • From: Canada
  • Business Traveller
I stayed at the Hyatt Regency, McCormick on Martin Luther King Drive. I was there for Michelle McKinney Hammond's Diva Principle Conference. The staff was excellent, friendly and helpful. The food was excellent, house keeping was conscientious and room service was the best I have ever experienced. An incredible stay.
30 out of 30 readers found this review helpful
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Rating:

2/10
Worst Hyatt
Submitted by: S. Rogers in Jun 2005
  • Age Group: 51 - 60
  • From: United States
  • Business Traveller
I am a Hyatt frequent traveller. I paid extra for an upgraded room. The rooms are cramped, hotel is crowded, carpets dingy, no noise isolation in rooms, "Regency Club" is tiny - seedy l better. Not up to Hyatt standards.ooking. Our cards didn't work to get to the right floor. I called the desk to speak to someone (an ordeal of "press 2 now") . "This is the best level of room we have." My advice - stay at Sheraton or Fairmont Mariott Courtyard for same or lower price. Much better.
35 out of 35 readers found this review helpful
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Rating:

10/10
Exciting Big City Value
Submitted by: Craig Henderson in Apr 2005
  • Age Group: 41 - 50
  • From: United States
  • Family Traveller
This is a huge convention oriented hotel. We found a great deal at one of the travel discount websites ($89 per night) and we weren`t disappointed. The location is outstanding: adjacent to The Loop and The Magnificent Mile. The impressive glass=enclosed, multi-level lobby bustles with activity and excitment. Despite the crowds, check-in was quick and easy. All the staff that we encountered were helpful and extroverted. Our corner room on the 28th floor had spectacular views, from 2 windows,of Lake Michigan, the Chicago River, the Wrigley Building, and The Magnificent Mile. The room was spacious, contemporary, immaculate, and the large amenity laden bath virtually sparkled. If you prefer a quiet boutique style hotel, this may not be your cup of tea. If, however, you`re in Chicago to experience the excitement and energy of the big city, this is where you need to be.
38 out of 38 readers found this review helpful
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