Four Seasons Hotel Chicago
Reviews - Four Seasons Hotel Chicago
Read 359 additional reviews of Four Seasons Hotel Chicago at TripAdvisor.
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Historical Traveller Reviews of Four Seasons Hotel Chicago
Perfect for any Seasonfrom TGRLILLY
I recently stayed there on business while in Chicago.
From the very first " Oh Hello, Mrs. C. we have been expecting you" ...to the "Goodbye Mrs. C. we will look forward to seeing you again" the entire experience was heavenly.
It is obviously no accident the staff is well trained, polite, professional -without the slightest hint of stuffiness and "No" is just not in their vocabulary.
The rooms are spotless, airy, spacious, elegantly appointed and oh so comfortable. I was upgraded to a Jr. suite on the 34th floor. My room was on a corner with huge windows on all sides with a beautiful view of the city.
The single most impressive thing about my beautiful room was not the fabulous bed or two tv's or even three telephones or lightening fast internet connection...it was the complete silence of the room.
I know for a fact the hotel was sold out for my entire stay but honestly I did not hear a single sound ...not a door slam, toliet flush, siren, honking horn...nothing absolute pure exquisite silence.
Magically, my ice bucket was constantly filled to the brim with fresh ice and when I indulged in popcorn and Orangina from the mini bar they were mysteriously replaced the very same day.
I was busy and needed to work on my computer and because of the comfort of the room decided to spend more time at the hotel and I can honestly say with the exception of venturing to Seasons for high tea, I ate every meal from room service in my room.
High tea is an experience all of its own. I was dining alone and felt a little uncomfortable but any reservations I had were quickly dispelled when I was kindly given a beautiful small table with a breathtaking view and offered a variety of newpapers.
As I pretended to read my paper and munched on an assortment of cucumber sandwiches and deviled eggs, I felt like the Queen of England without the hat and gloves. The only difficult decison I had to make was dessert so I had three small divine ones.
In Room dining was wonderful; quick, hot and delicious and served very professionally.
My entire experience was delightful. You simply can't go wrong with this beautiful, elegant hotel. It's a true jewel in the Windy City.
Five Diamond Urban Midwestern Disneyland-Type Atmospherefrom Tommylicious
First off, if you're looking for a good swim or relaxing soak, forget about the pool and hot tub (and even locker rooms). Each time I came down to the pool, there were at least 4 children in the hot tub (hot water and kids equals you know what) and another 6-10 in the pool (ibid). On a previous stay, the pool had actually been closed for a day because someone's child made a mess in there. Don't even bring your bathing suit or goggles unless you plan to use them in your own bathtub. On my latest visit, I detected the stench of urine in one of the showers-- this was a first for me at this hotel and it is what ultimately motivated me write this review.
The gym is pretty well equipped and I did get in a decent workout, but I wasn't able to swim because the pool was so overrun, nor did I use the hot tub after my workout because of the same reason. I even decided to shower up in my room because of the aforementioned problem in the locker room.
As for the rooms, some other reviewers have mentioned that the decor looks dated and worn. I don't think so. The fact that the rooms are still original decor doesn't bother me-- I think they are very nice and have excellent views. Yes, the TV's are kind of old but they work fine and are well placed. The bathrooms are meticulously maintained.
However, the room above us must have had 5 children in it, with the kids banging the doors, walls, screaming at the top of their lungs at all hours, early AM and PM, which prevented us from really unwinding-- the only quiet times were when the cacophanous family above us was out of their room. Housekeeping is excellent, room service is great, and the concierge staff is very good.
It's still a five diamond hotel, but a more accurate description would be a five diamond urban midwestern Disneyland type atmosphere.
Cigarette Smokefrom mvborn
Our room had not been vacuumed. Dried cereal was on the carpet by the bathroom. Pieces of food were under the bedside table. Ear plugs were provided by the hotel to block the noisy mechanicals. My luggage was lost by the bell caps even though it contained 2 luggage tags plus the Four Seasons tag. Our floor was subject to unannounced security sweeps which were never explained.
We are world travelers who stay in all type of places from low to high price ranges. We understand inconveniences. This hotel does not deserve the Four Seasons name.
Great Hotelfrom JK-Pittsburgh
The gym/spa was outstanding. The locker room had dry and wet saunas. Freshly squeezed orange juice was available along with fresh fruit and some other juices. The indoor pool was nice, although a bit small. (My kids made sure that they did cannonballs in the pool - imitating a scene from Home Alone II which had been filmed at the same pool.)
We didn't eat at the hotel. Grabbed a drink at the bar which was fine.
Free internet access was available at the business center.
Service was excellent. Bag handling, check-in and check-out was very efficient. The concierge was always helpful and friendly. Housekeeping was very quick and could be scheduled at your convenience.
Incidentals included complimentary coffee in the lobby in the morning, lemonade in the afternoon. The kids got free popcorn and Cokes upon arrival. You can choose between the NY Times and one of the Chicago newspapers for delivery to your room. As part of the turndown service they provided complimentary bottles of water and earplugs. (Not sure why they provide the earplugs - we didn't have any problems with noise.)
Overall, we thought that it was a great hotel. We would definitely be interested in staying here again if we return to Chicago.
The best in Chicago!from Majesh
Still the best!!!!from rleelee
No Ill Will Herefrom A TripAdvisor Member
P.S. We are an out lesbian couple. For our like blessed brethren, The Seasons was welcoming at every turn.
Bring your kids! Excellent experience!from A TripAdvisor Member
The highlight was the special visit to our room by the Ice Cream Man! The kids loved it and it is very family friendly!
Yes, it needs a renovationfrom Winelover37
But this hotel is dated: the room was small for a deluxe room; the TV was tiny, the carpets were used, the decor was old fashioned, and the bath/shower were not up to Four Seasons standarts. A major renovation is planned for 2006. Next time, we will try the Peninsula, even if we will not get the view of the Four Seasons.
Very pleased with the Four Seasonsfrom A TripAdvisor Member
My husband and I were traveling with our two sons (6 and 9) and we were so pleased with how family-friendly this hotel was! When we arrived, they had two freshly baked cookies and ice cold milk waiting for the boys. After a long day, this was so nice for them. We also took advantage of the "Kids in the City" package which allows children to eat free room service and entitles you to discounted shopping and museum tickets. If you are traveling with children, you definately want to take advantage of this!
Our room was clean and spacious with a large parlor area, a bedroom with french doors and a large bath with separate tub and shower. Everything was very clean. Bed was very comfortable with feather pillows and comforters.
The pool and fitness areas, which have well-appointed locker rooms and showers, are wonderful and clean. We didn't have time to take advantage of the spa, but a lot of other people did so. The staff was very courteous and we felt very pampered. We definately would go back!
Top Local Tips for Chicago
Museum of Contemporary Art Don't miss the Museum of Contemporary Art in the immediate surroundings of the hotel area: interesting exhibitions!
Metra Train from Kenosha If you live in SE Wisconsin and want to go to Chicago for a weekend or even a day trip, take the Metra from Kenosha. There's ample parking at the station depot and it's only $1 a day to park in a secure lot, next to the police station. It's only $5 for a weekend pass and $7 each way M-F. Bring your I-Pod, reading materials, or catch a short nap and enjoy the ride! It's a short cab drive from the Ogilvie Station to The Loop hotels ($8-10). It's definitely the way to go to Chicago!
Avoid the winter cold!!! Avoid going in winter - it is terribly cold & windy.
Other names for Four Seasons Hotel Chicago
- four seasons chicago
- chicago four seasons
- 4 seasons hotel chicago
- Address: 120 East Delaware Street - Chicago - Illinois - 60611 - United States
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