Fairmont Chicago Hotel

, Chicago, United States
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Fairmont Chicago Hotel

4 star

Rooms: 692

200 North Columbus Drive - Chicago - Illinois - 60601 - United States | 312 565 8000
588 Traveller

Reviews - Fairmont Chicago Hotel

Historical Traveller Reviews of Fairmont Chicago Hotel

Great Hotel for the Price

from A TripAdvisor Member
We got a good air and hotel package thru Expedia for August ($522 for 2 from NYC for 5 nights). The room and bathroom were spacious and clean except for some mildew in the shower tiles. The shower was separate from the bathtub as was the toilet. Within a few minutes of getting to our room, I got a call from the hotel welcoming us and asking us if we had any problems or questions. Only thing I found strange though was for a big hotel, they did not have rooms with 2 double beds, only 2 twin beds. When I asked the Front Desk, he said it's because it's a business hotel (?). Although not in the center of the Magnificent Mile, it is not too far from the El train and is very close to the Millenium Park, so it's in a very quiet area.

Fairmont: European Dream

from A TripAdvisor Member
Well, if you're at all familiar with the Fairmont, Chicago... you'd understand that the hotel has a very European boutique flavor. There are no king size beds, I believe, just qeen. And if you book a double room, you get two twin beds.

The decor is very beautiful, with a very classical antique flavor. Our party was in the Moulin Rouge room. The food was fabulous, the service was outstanding. I personally worked on planning this party with the staff and they were a joy to work with.

The rooms were beautiful with great views, comfortable beds, and impecable cleanliness throughout.

The restaurant and lobby bar were also great.

The only down side was that during the party, I walked by an antique iron table that ripped my pants. I was very upset because they were brand new for the party.

When I complained, they handed me cash for what I paid for them. Their only request was that I give them the pants. I thought that this was extremely odd, and suggested that a photo be taken instead. After their insistance, I ultimately gave in since I new I would never wear them again.

All in all, I really loved the Fairmont Chicago

Very good value

from f95kai
This hotel currently offers great package deals in connection with United flights into Chicago thru Expedia. We ended up paying just over 100 bucks a night. We were given a free upgrade to lake view without flinching. However, the first negative impression was that the room was still occupied by someone...oops! They then gave us a smoking-room with lake view, which was still great after airing it out for a while.
The service, including the concierge, was impeccable from then on.
However, the standard of the room furnishings and bathroom aplliances is not up to the standard of the Fairmont in Boston, not by a long shot.
The fact that the location is not right on Michigan Ave, which is were most complainers want to be for whatever reason, is really absurd, it wouldn´t hurt most people to take the nice walk along the river to get where they need to be. Besides, it´s hard to get such a nice view elsewhere...

Average at Best.

from A TripAdvisor Member
We have stayed in hotels all over the world and have had great luck and great experiences. This hotel was not one of them. We were given a room with 1 Queen bed in it and a city view, but we booked a room with 2 beds (there were 3 of us), and a lake view and we booked it WELL in advance. There wasn't anything they could do about it, so they threw in breakfast. We had plans across town for breakfast so they didn't do a thing for us. (And one of us had to sleep on the rusty, old roll away.) So what IS the point of reservations at this place?

The decor is very worn and dated so don't expect "beautiful" once you pass the lobby. The furniture is probably 25 years old and downright hideous is quality and aesthetics. The carpet was torn, the switchplates and outlet covers were rusty and the paint was scuffed and stained. The mini-bar was so moldy, no one wanted any of the contents. Do they even have a maintenance crew?

I won't return. On a scale from 1-10, I would give it a 5. Sorry, Fairmont!

my first choice in Chicago

from A TripAdvisor Member
The Fairmont is just north of Grant Park (where the Art Institute and the new Frank Gehry band shell are) and a block or so in toward the lake from Michigan Ave. My brother and his family live in a condo building nearby, one of several on E. Randolph closer to the lake, and this is basically a nice mixed residential and office area on the edge of the park. Given the location, the Fairmont (and the Swissotel right around the corner) have always been preferred choices for my visits in Chicago, and we routinely put our elderly parents (my dad is 90) in these hotels.

With a recent stay last weekend, probably my fourth or fifth in the Fairmont, I'd have to say it's become my number 1 choice in Chicago. It's a top quality hotel (on par with the InterContinental, Wyndham, or a Sheraton), and you can count on things being well handled, well done, and well whatever-else-you-can-think-of. The rooms have a quiet warmth that feels right--a little more like home than some hotels of this class--and the "quiet" is not just an emotional metaphor, as the rooms are very sound resistant. (I have never had my sleep disturbed at this hotel, and noise is something I'm kind of picky about in a hotel). They also have terrific coffee for room service--some of the best I've ever had--so the $15 charge for a large pot (including tax and room service fee) is almost worth it. Also, the Fairmont has one of the best valet parking deals in Chicago--check the website because these things seem to fluctuate at many hotels--but I've typically paid only about $25 for parking with in and out privileges there (the Fairmont has a large garage below it). To a midwestern non-big-city person like me this at first seems like a rip off, but then you see that many hotels (like the Wyndam) charge $38 a night (yikes!). My only complaint about the Fairmont would be the $1.50 charge for local phone and the $10-12 fee for internet use, but these are also typical of almost any downtown Chicago hotel.

Last but not least you can often get a decent deal at the Fairmont--I paid $120 for my last stay--although this varies. Check Expedia to get the general prices and compare with other hotels, then book the room at the actual Fairmont website (you will get a much better cancellation policy this way). If I can't get a deal at the Fairmont, I always check the Swissotel, the InterContinental, the Wyndham, and the Fairfield Inn downtown. If you're reserving a couple weeks in advance, you can usually get something reasonable (around $120/night) at one of these hotels and they are all safe, pleasant, and quiet places that do things right.

Of these, the Fairfield Inn isn't really the same class of hotel--it's a notch or two down from the others (think Courtyard by Marriott or a nice Holiday Inn Express) but it's very new, well run and pleasant. The Swissotel has great lake views and probably the friendliest staff. The InterContinental is the snazziest of the four and is right on Michigan Ave. (so not as quiet). The Wyndham is a little below the InterContinental or Swiss in my book (e.g., the room service coffee is just ok, the doors are less heavy and let in a little more noise, that sort of thing) but is still a good hotel with a great location. If you want to do Michigan Ave shopping, the Swiss and Fairmont are a little off center for you (4 blocks to edge of shopping area) whereas the others are 2 blocks to the center of the shopping area, but unless it's dead winter, the 5-10 minute walk is pleasant.

Enjoy Chicago!

A wonderful choice

from mdiv2001
We stayed here for our honeymoon and received first-class service. The suite was luxurious, and the view magnificent. We especially appreciated the oversized tub and bath sommelier the hotel offered. The hotel also gave us several services free when they learned it was our honeymoon. And the Fairmont is more reasonably priced than other hotels of comparable quality. We look forward to another stay.

Great Choice!!!

from A TripAdvisor Member
We stayed here for our 10th anniversary. I had read the other reviews and they were right!! Service was excellent, I could not have been more pleased. We reserved a lake view room after reading other reviews. Definitely a wise choice. Just for info, the luxury bathtubs are only in the suites. However the bathrooms in the remaining rooms are still nice, but have standard tubs. Worth the money (we received an excellent price for the quality and location.) The Aria is good but the menu is limited. We used the athletic Club which had everything you need. The spa was nice but I have been to better. I would recommend and will definitely return. The concierge Roberta is the best!!!!

Wonderful Hotel

from outsider44
This hotel is the best in the city for the money. If you stay here, pay the extra and stay in the lake view rooms. If you are here in the summertime, you can watch the navy pier fireworks right from your window. Very, Very professional staff. Great concierge. Quick elevators. Did not eat at Aria, so I cannot comment on that.

Our First Choice for a Chicago Hotel

from A TripAdvisor Member
The Fairmont was suggested by a friend who stayed there recently. We could not have been more pleased. From an exceptional welcome when we arrived to a beautiful spacious room overlooking the lake it was all just perfect. Dinner in Aria was something we just did not expect. It was a culinary adventure around the world. In a word EXCEPTIONAL.

We will be back!

t miss the restaurant

from A TripAdvisor Member
Just a few blocks away from the famed "Miracle Mile," this hotel represents a virtual bargain when compared to what you could pay for nearby 5-star hotels. Our lakeview room on the 35th floor was bigger than some suites we've been in, and had a spectacular view of Navy Pier at night. The Aria Restaurant serves unique dishes with style.

Top Local Tips for Chicago

Getting there We used google maps, you will have a hard time finding the place. It is easiest to access it from michigan ave.

Amazing theater all over town Many theaters are in walking distance of the Fairmont. Good ones to check out are The Goodman, the Oriental, and the Chicago theater. You can find out what is playing at Metromix.com.

Always Ask What Parking Will Cost Parking is apparently never included in the rate, is under separate management, and the hotels typically feel no shame in not telling you it will cost you bucks up per day to park your car. Always ask. The rate may influence how much you are willing to pay the hotel to park your self.


Other names for Fairmont Chicago Hotel

  • fairmont hotel chicago
  • fairmont hotel
  • fairmont chicago
  • chicago fairmont
  • Address: 200 North Columbus Drive - Chicago - Illinois - 60601 - United States
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