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Star Rating:
 |
| No. of Rooms:
198 |
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| Phone:
808 669 5911 |
Fax:
808 669 5950 |
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 | | for Outrigger Royal Kahana Resort in Lahaina |
| Total of 1 reviews |
Showing listings from 1 to 1 |
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| Submission date: 2008-03-03 - Date of Stay: February 2008 |
| Submitted by: Peter - From: United States |
| Type of Traveller: Mature Couple - Age Group: 60 + |
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| Pass on this one - Stay elsewhere |
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We found the Royal Kahana to be a 33 year old, 12 story resort suffering from an abundance of apparent maintenance issues and problems. That, coupled with a staff that seemed to be unconcerned and uncaring as well as extremely unfriendly, made this a poor value for what they charge per night.
It was quite obvious to us that the resort’s attitude and approach is to “band-aid” things instead of an on-going regular maintenance program. Parking is totally inadequate and a large number of parking spaces are marked “reserved.” Many of those spaces went unused during our stay. A large area of parking spaces was being utilized for the storage of old furnishings, equipment, building materials and even a huge pile of sandbags.
The resort has 3 elevators but most of the time only 2 were operating. The exterior lighting, especially around the lone barbeque adjacent to the pool, was inadequate. At night, the lighting in that area was working, but it was covered by shrubbery that needed tr... Read more |
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