Mauna Kea Beach Hotel

, Kohala Coast , United States
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Mauna Kea Beach Hotel

, Kohala Coast

Rooms: 258

62 Mauna Kea Beach Drive - Kohala Coast - Hawaii - 96743 - United States Hotel Website | | (808) 882-7222
310 Traveller

Reviews - Mauna Kea Beach Hotel

Historical Traveller Reviews of Mauna Kea Beach Hotel

Heaven on earth

from goodeats4u
I am a little shocked at some of the bad reviews about the Mauna Kea.
My first experience in Hawaii- I thought I had landed in heaven.

I've stayed at some very nice upscale hotels in the past, but one thing stands out about the Mauna Kea and that is it's very nice and very clean, but not sterile. I felt as if I was in "old Hawaii" as the hotel obviously didn't have the Disneyland apmosphere of something exciting for everyone. What it did have was quiet, peaceful, beautiful grounds. The rooms had interesting carved Tiki lamps and the art work throughout the hotel we found, was part of Rockafeller's collection. Take the time to review the history of this hotel.

The staff was friendly and unobtrusive. I didn't see any of the dirty rooms that others have mentioned and our family had 5 different rooms.
The view to the ocean was great and there are not enough adjectives to describe the beach.

Would I come back? In a heartbeat, I can't wait.
Other friends who have stayed there had the same opinion as we did.

After 4 nights at the Mauna Kea, we went to Oahu. I thought that was great too, but certainly not like the Mauna Kea. I call Oahu, Vegas on the beach. Though I did enjoy seeing the sights in Oahu, i.e., Arizona and Missouri, etc...The Mauna Kea did it for me. I guess it's all in what you like, but I would without a doubt, highly reccomend the Mauna Kea to any visitor of the Big Island.

very disapointed and shocked at quality of hotel room

from mauna_kea_lady
the mauna kea beach hotel has lovely grounds, the best beach on the island, and generally very pleasant staff. the restaurants' food leaves alot to be desired; mediocre to good quality and quite expensive, but the settings and ambiance are gorgeous. the hotel room was a bit shocking; stains on carpet, crooked, cheap lampshades and cheap, worn, looking furniture, one print hanging on the white wall. the wood mouldings and built-ins were worn and had many dings in them, the bathroom was small, one sink, and the toilet actually had ---- streaks on the outside of the toilet bowl - yes, on the Outside, where your legs go when you sit down on the toilet. I called the maids - they were very apologetic - they cleaned the toilet right away but I didn't really want to go near the bathroom after that. couldn't change rooms - hotel was full. I checked out the next day. however, the hotel has wonderful massage therapists and a first rate hair salon - but they have cruddy little rooms for this - whereas the hotel really should have a first class spa. mauna kea - get your act together!!!! I am a repeat guest who is about to abandon ship.

we really loved the Mauna Kea

from dwdeb
....So much so that we are returning this July for daughter's 10th birthday...

We did 3 islands this past August, and enjoyed our stay at the Mauna Kea the most. It is beautiful, and serene. The rooms are large and comfortable, the decor is understated.

The views and beach are magnificent! Cannot speak to any of the other resorts in the area, however, the Mauna Kea appealed to us for its low key, tropical atmosphere. The staff was always friendly and helpful, and we enjoyed the restaurants.

Okay

from usa352
Just returned from two week honeymoon. Stayed on Oahu and Big Island. Stayed at Mauna Kea for 4 nights.

Positives:
--best beach on the islands, wasn’t crowed at all (be warned though: In Dec and Jan we heard high water makes beach smaller and there are a lot more people at that time. We came during the slowest time of the year)
--Great snorkeling on either reef
--Free valet parking is nice.
--Pool is bigger than I thought and deep. Not at all crowded. Get a chair anytime.
--As honeymooners, we weren’t looking to run into a lot of screaming kids. This was not a problem. While kids were around, there is enough room and privacy for everyone.

Negatives:
--Asked for an upgrade at check-in b/c it was our honeymoon (We got upgraded every other place and Champaign in the room). The lady at the front desk literally looked at me like I was an idiot. She said, “we DO NOT upgrade on Hot Deals.” I booked this through THEIR website, not a discount wholesaler! It left a bad taste in my mouth b/c the hotel was ½ empty. Plus, we met some travel agents that were upgraded and they paid less than we did.
--Restaurant selection is poor and expensive. I realize this is the Big Island and you will pay more, but the quality isn’t there. You are better off taking a dinner trip to the Hilton or Orchid.
--Tub is small.
--FYI, this resort is far from everywhere. If you are looking for a nice beach, complete seclusion, limited variety, early last calls (bar) - this is the place. If you are looking for a variety of dining options, later bar hours, close grocery store, good souvenir shopping – may not be the place.

Summary:
While the beach is absolutely second to none, my wife and I were looking for some more excitement and variety. We are both 27 and seemed to be the youngest couple there. We may come back again in 10 years or so with kid (s).

A place to return to time and time again

from Jim90068
My wife and I have stayed at a lot of places over that last 15 year and probably 20+ hotel stays in Hawaii.

The Mauna Kea is the place we want to return to evey year in the future. Yes, its is not deluxely furnished like a Four Seasons or Ritz Carlton. The infrastructure was refurbished in the mid 90's, and so you have nice tile floors and marble bathrooms. The furniture is simple and comfortable. The TV's are last generation (not a big deal). However the hotel is staffed with people with heart and caring, and is set on the most beautiful beach and location in the Islands, This wonderful place is staffed by long-time employees (many 20 yrs plus), who are typically native Hawaiian, and who are fantastic people. When my wife and I were leaving after our most recent week there, our breakfast waitress gave us a hug when we told her we were leaving. Try that at a Four Seasons or Ritz Carlton.

The Mauna Kea is one Hawaii hotel that focuses on its beach, not the pools. ( I know its sounds crazy, but most Hawaii hotels focus on their pools because they have terrible or no beaches). The beach at the Mauna Kea is the best we've ever experienced in the Islands. Wonderful soft white sand beach, moderate surf, and great snorkeling. Additionally, the beach staff provide FREE beach lounges and as many beach umbrellas as you want. We called the beach guys "Shade Engineers". They provide as many umbrellas as you need for free ( other than a tip). Try that at a Ritz, Four Seasons or Hyatt where an umbrella can cost $20-25 a day, and a shaded spot can cost up to $75 a day.

Valet parking at the hotel is FREE ( $15 a day at Ritz Carlton and similar at other places).

THIS IS THE PLACE YOU WANT TO GO TO UNWIND AND TOTALLY RELAX. Sure, there are things they can do, such as provide in room internet access...or a bigger health club.

But we missed the warmth, the comfort, the beach and the the lower food prices at the Mauna Kea, when we went to the Ritz Carlton Maui ( Kapalua) the week after.

GO TO THE MAUNA KEA NOW BEFORE THEIR OWNERS SELL OUT TO A GREEDY AMERICAN HOTEL COMPANY THAT WILL NICKEL AND DIME YOU TO DEATH. YOU WILL THINK YOU'RE IN HEAVEN!!

A peace of Heaven

from mjoe
We just spent 3 nights at this Hotel. We wish we could have stayed longer. They must have different area of the hotel where the room haven't been refurbished since we had a room at the lowest rate and it was just fabulous! Everything look very new in our room and although we didn't have an ocean view we had a large patio where we had breakfast every morning and dinner 2 nights out of 3. The food is expensive in the restaurants so we went to the market (about 25 minute drive) and bought fruits, sushi and other things that fit fine in the small refrigerator that was in our room. The bed was extremely comfortable, a maid came to clean the room and refresh our towels every morning and every night! We only saw a few bugs in the room but that was after we left our patio door open for a few hours. We first thought the fitness room was small until we found another fitness room with more equipment. The beach was the best. The service was excellent all around. The hotel is very quiet and peaceful. The decor is very "Fen Shui" like, everything seems to flow really well together. We will definitely come back!

Beach lovers dream!

from KJBud1
The Mauna Kea really grew on me. First and foremost a fabulous beach. Great snorkeling right off the beach. There were a few sea turtles that I found everyday in the same spot. If the beach is your main reason for selecting a resort, the MK is it. My wife and I camped out every day on the beach or lawn. One caveat, it's fairly windy here and you are made to close the supplied beach umbrellas for hours at a time. As shade junkies this was an annoyance but we managed to find a shady spot somewhere.

The resort itself is quiet and understated. It feels open and uncrowded. The food was OK and as at other high end resorts outrageously priced. The one night we planned on eating dinner at the resort the main restaurant Pavillions was closed. I did hear a few guests grumbling about the lack of dining choices. We went to the Thurs. Luau and sat by some friendly people and had a great time. I thought the Luau food was good but beer from the bar cost $7.00 a piece, yikes! We did a bunch of room service and had great meals on our large and private lanai. Some great sunrise breakfasts and a couple of romantic sunset dinners. We did a few sunsets in the Copper bar and had the place all to ourselves everytime. I think price may keep away some customers.

The room was an ocean view deluxe, with a great view and large privare lanai. The room is not Four Seasons opulant. Really basic furniture and flooring. Our carpet could have use a good cleaning but I tracked in more sand anyway. The bed was comfortable, the air conditioner worked and plenty of drawers and space for your stuff. There is an empty mini fridge in the room that we kept supplied with our own drinks and snacks. Once again the best thing about the room was the great view and large and private lanai.

My wife and I have stayed at high end resorts on all of the islands.This is the first one I would probably do again. The quiet uncrowded feel and the great beach really grew on me.

For I place I think is so great I was surprised at the amount of complaining I heard from other guests at the resort. Most started with cost..."For these prices you would expect":.........
"Better or more comfotable beach chairs".
"Bigger or better TV's".
"A nicer beach restaurant and beach bar".
"Better and or more dining options".
"Updated batrooms room furnishings".

Now, I haven't looked at my bill yet. When I was charging things off to my room I pretended it was all Monopoly money. So after I check out the final damage I may add my complaint to the above list. Something like... for these prices Carmen Electra should be spritzing down hot guests with cold Evain spring water.

But I also met folks that just love this place and have been coming, sometimes twice per year, for 10, 20 and even 30 years. If my sticker shock isn't to bad I'll be back too.

We were disappointed!

from A TripAdvisor Member
We stayed at the Mauna Kea for my father's 70th birthday. There was a large group of our family and friends. I have to tell you our room was a pit. We have four children and our rooms were not adjoining. It was a lock off system. Anyone could have broken into our room. The place need to be refurbished. Our room was runned down with stained floors, the woodwork in the doorways and cabinets were all beaten up. The T.V. was a small thing, which looked like it didn't belong. Cheap art. Our beds were comfortable. Rooms were not appealing at all. We were so disappointed with our room we almost checked out.

The restaurants were fair. The food wasn't great. We left the property many times for better dinners. We did not think the Luau was great. The food was disgusting. We did love the crab feed. Seating was under the palm trees. We gave that a thumbs up by far. The seafood was wonderful. Fresh sushi and the salads were delicious. Children loved the dessert bar.

The hotel staff was sparce and make sure to bring back the towels you check out. Watch them cross off you name. They will charge you $35.00 per towel. The gym was weak.

We ended up staying and became surprised at the low key atmosphere. The pool was and oval shape and the children were bored. We loved the lawn area for gathering the family for appetizers and drinks. We even brough pizza in and ate out under the palm trees one night which was wonderful. The beach is by far the best on the island. The children loved it. Golf was incredible.

The Manta Rays at night and all the geckos entertained the children. If I didn't know where the children were you could fine them in the bushes looking for geckos.

Overall it turned out nice. Too pricey for the money spent. The accomodations made us feel like we stayed at a cheap hotel in Santa Cruz. This resort needs to improve their food, build a better pool and refurbish the rooms.

We will not stay there again!

I thought I was in heaven!!!

from A TripAdvisor Member
We spent 7 wonderful nights at this hotel, 7/20-7/27, and had a great time! We have a child that is almost 3 and he had the time of his life!! Beach is the best that I have been to in 5 trips to Hawaii in past 7 years. Yes, they do not have much for pool but why would you need a pool when you are at one of the greatest beaches in the world?!?! TV in the room was small but it wan't an issue with us. Great family atmosphere and friendly staff who are willing to go that extra mile for you. Had our room deodorized before our arrival because non of us are smokers. They did a wonderful job, couldn't smell any smoke!! Parking was free, there are no resort fee, and valet service was fast!! It wasn't like Maui/Kaanapali area resorts.
You got to do their Clambake on Saturday with all you can eat seafood buffet w/lobsters! Within the resort, you are somewhat limited for dining options, but other than that, it is a wonderful resort.
We really liked the atmosphere at this resort. Felt like we had the whole beach to ourselves and few other families, also life guard was on duty everyday. Great snorkling at both ends of the beach! We are already planning for our trip for next summer and thinking about inviting our parents to join us. If you are looking for relaxing, quite vacation, I would recommend this resort anytime.

Great honeymoon

from xcone
We just returned from our honeymoon and spent four nights at the Mauna Kea. The hotel upgraded us to an oceanview room and gave us champagne, even though we didn't book a honeymoon package. The room was clean and had a tropical feel. We loved that we didn't have to pay for chairs on the best like many Maui resorts. The beach is great and the hotel is relaxing. The only complaint I had was the cockroach we saw in our room. I don't mind the geckos but the roach was unacceptable to me. They need to get rid of the bugs. Other than that, it was perfect.

Top Local Tips for Kohala Coast

Must See Sights Go horse back riding in Waimea!!! Go diving with Jacks Diving Locker in Kona....Night dive with the manta rays was absolutely out of this world! Volcanoes National State Park is a must see. Kids, teens and adults enjoy walking on an active volcano!!! Kilauea!!!

meals and real estate Great market at Queen's Marketplace just south of Mauna Kea, good takeout. Disappointing dinner at Tommy Bahama's, massively overcooked fish at $38 for miniscule portion, and were served margarine when we asked for butter, are they kidding? Great dinner at Merriman's, but resent being repeatedly called "you guys" by a waitress when paying $200 for dinner for two, service otherwise was impeccable. Sushi place in Queen's Marketplace has early bird with 25% off, good food, but basically a salt bomb! Tourism is hurting, friends who live there have told us places are closing down left and right. Heard RE agents at bar trying to put best spin on it, but when they tell you developers are selling closeout units at 40% off, that's not good. Good time to buy, seems like.

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Other names for Mauna Kea Beach Hotel

  • mauna kea beach kamuela
  • mauna kea beach hotel
  • mauna kea beach
  • hotel mauna kea beach
  • Address: 62 Mauna Kea Beach Drive - Kohala Coast - Hawaii - 96743 - United States
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