The Royal Hawaiian Hotel, Honolulu
Reviews - The Royal Hawaiian Hotel
Read 884 additional reviews of The Royal Hawaiian Hotel at TripAdvisor.
Want to see more hotels? View all hotels in Honolulu
Historical Traveller Reviews of The Royal Hawaiian Hotel
Incredible experiencefrom Love2runSeattle
The historic hotel keeps its charm without the dated feeling many older hotels have. Loved it!
Being a runner, easy access to good running spots.
Graceful elegance, with outstanding customer servicefrom Javagirl08
Check in - amazing foyer and reception area! This hotel has managed to keep an exotic Hawaiian feeling to it, with beautiful artwork and decadent wooden furniture (koa wood, I believe). Our luggage was handled for us, as we sat at the desk for check in. Cool towels, lemonade and leis were presented. Nice way to start! Check in by Marc was courteous and fast. The Concierge showed us to our room (ocean tower) and explained the amenities (have bills ready for tips! ). Fresh banana bread was waiting in our room. Note to management - it would help to 'air out' the rooms before arrival, as our room was musty and not very welcoming. Plumeria would be great!
Meleni at the front desk is amazing - what customer service! She is a beautiful lady.
Room - the room had two double beds, which unfortunately I found hard and uncomfortable. The linens however, were lovely. The lanai was nice, though the bird droppings detracted from the ambience. The room safe and mini fridge were very handy for keeping snacks and drinks. The room also had cofee and tea (and kettle) which was appreciated. The carpets appeared new and furniture was average (large dresser which was great). I had a concern when shown our room, because our room was right in front of the elevator. We were told the floor/wing was quiet but unfortunately we were routinely disturbed by the loud elevator (ding ding!). I would recommend asking for a room away from the elevators, unless management has fixed this problem. Another note about the elevators - twice we were caught in the doors (once with my young daughter). The doors closed on us hard. We hope this has been fixed, as it was extremely dangerous.
Bathroom - large, with marble fixtures. The tub looked dirty and dingy, though it actually needed reglazing. A lot of decadent, pink fluffy towels. Excellent lighting and hairdryer.
Good water pressure.
Houskeeping - fresh towels twice a day, with turn down service. The water and chocolate left every night was a nice touch. The housekeeper was fabulous and hard working but I would suggest that the floors be swept daily, as they tend to attract sand and hair easily. I left a daily tip, as he worked very hard for us.
Restaurant - we ate breakfast daily in the outdoor restaurant. I found the service a bit inconsisent, though bearable. The food was usually pretty good, though my eggs benedict one day was cold and unappealing. Watch out for the pigeons - they are annoying! One flew up on our table and we had to re-order breakfast because of all the flying feathers. Despite this fact, we weren't given a rush and waited another 25 minutes for the new breakfasts (my daughter had long finished her meal).
The fresh fruit juices were so yummy!
Pool/beach attendants - fantastic! The Pool Manager and Max (?) were super with the customer service. I didn't mind tipping for the friendly and helpful service.
Beach - roped off section amidst chaos. At the time we were there, we had no problems in getting our lounge chairs and umbrellas. I was told it was never a problem though if the hotel was at full capacity, I would question how they could accommodate everyone. The Mai Tai bar was fantastic (pricey, as they all are). We had beach service which was great (food and drinks). On a subsequent day, when I inquired about beach service at the Mai Tai bar, I was told they don't usually have beach service and the guy looked at me like I was crazy. I was told that guests could enjoy alcohol in the roped off area because it was private property of the Royal Hawaiian. Perhaps management should look at whether they consistenly offer beach service or not.
The swimming is good, and we even saw some snorkelling.
Ocean tower concierge desk - 3 computers set up to check emails. Snacks, coffee and tea set up throughout the day. We even had fresh baked cookies! We were told they come out at 3:00 pm. The 100% kona coffee in the morning was very welcome. They will set up your excursions. A limo is also available, if it is within a two (?) mile radius and booked in advance.
Lanscaping - I found the grounds beautiful. The property was immaculate and we felt like we were wandering in paradise. Love the orchids!
Parking - self parking is $ 20/day and is at the Sheraton next door. Valet was $ 29/day, if I rememeber correctly.
The location is right across the street from the International Market and numerous restaurants. I would recommend booking dinners because it is so busy. The Hula Grill and Dukes is right next door.
We fell in love with this hotel and would return again without a doubt. In fact, this is probably where we would stay every year. The history of the building could be felt in the details. I loved the sweeping hallways, arched windows and scenary. It truly felt like an oasis. The room wasn't spectacular, but all the extras made our stay very enjoyable. We felt spoiled! A beautiful way to spend a holiday.
Very Pleased - One of the Nicest Places I Have Ever Stayed Atfrom turquoisekitty
Total Luxuryfrom justice12
Great place for sunning and just getting away. We would recommend this hotel and would stay there again for sure. Make sure you see the memorial that has been erected over the ship Arizona which is located in Pearl Harbor. It is a graveyard for over 900 people. It is quite a place to remember our soldiers. This is a very sad place but truly interesting to visit. Of course, the north shore has the worlds best surfers. The waves are so high. Not much to eat around that side of the island though.Very seedy looking. Would not want to stay anywhere in that area. There is Turle Bay at the north shore point where there is a Hilton Hotel located there, but it is old and not very pleasant. You want to make sure you stay in the Wakkii Beach area.
The Morgans from Texas
A Calm Oasis in the Midst of the Big Cityfrom SunsetKakes
fabulous old hotel with grace and stylefrom bossladyCalifornia
Beautiful hotel!from martlay
Will Not Stay Againfrom Banaltra
Thank you also for sharing the challenges you faced and it is unfortunate that your experience with us was not as you expected. Staying at the Pink Palace is a lifelong dream for many of our guests and your frustration is understandable. Moving forward I can assure you that Abhasa Spa is open and offering an array of indigenous treatments to our guests. Also, our Coconut Grove landscaping and the other finishing touches to our public areas have been completed. I truly hope that you are able to return to see for yourself the culmination of our tremendous efforts in bringing The Royal Hawaiian into an era of luxury.
Thank you again for bringing these issues to our attention and for your patronage. I would be very interested to hear further comments or answer any questions you have about our resort and I can be reached at 808-931-8863 should I be able to provide further assistance.
A Royal Experiencefrom wen0314
Remodel is wonderfulfrom Keesha99
The pool is finished, and we were pleased to see the addition of the new 'family' pool shared with the Sheraton Waikiki. I consider RH pool an adult 'dipping pool', while the new one has slides and waterfalls, making it much more fun for older kids (we came with 3). The new beachfront restauant was not completed yet, so breakfast was served by the pool where the old snack bar style place was taken out and replaced with tables. The beachfront bar is open with lots of delicious new pupus. Living in Hawaii we are accustomed to resort prices and felt that by this standard the food and drink were a good value.
Check In is now done at desks, with a cold towel and glass of juice provided during the process, and the concierge station has also moved to large stations in the main lobby which is large and airy overlooking the garden. Our pre arrival requests were all perfectly in order.
The staff was as always, gracious to a fault, and went out of their way at every level. The valet's were a particulary fun group, tossing the fottball with our boys while we waited for a cab to the game.
The only strange thing I encountered were a few new rules at the beach. Alcohol was no longer served beyond the bar gate (soft drinks are still allowed), and there was no food or drink service there, we had to walk up to the bar and order. I was also told I needed a coverup over my bathing suit while sitting at the bar, which I found absurd. This rule appeared to change when a group of 'cheerleader' types arrived!
We had two rooms on this trip. Ours was a corner room with a large walk in closet and very comfortable bathroom. In our sons room, the closet was tiny, not really a problem, but the bathroom was so small that it was actually difficult to use. My husband is 6'5" and could barely sit down, and I see no way a heavy person could be at all comfortable. I'd definately recommend checking this issue out when making reservations.
All in all I'd give the Royal Hawaiian my highest review, it's regained it's place as the Queen of Waikiki!
Top Local Tips for Honolulu
SUNSET DINNER CRUISE/CIRCLE ISLAND TOUR A MUST The Sunset Dinner Cruise and Circle Island Tour are recommended. Do Circle island Tour at first or second day of arrival, so you can take rent-a-car back on your own to places you like. We took rent-a-car to Hanaouma Beach 1/2 hour from Waikiki, snack bar, $1 parking, $5 entrance, to beach, great snorkel beach, brought our own snorkel equipment, long steep hill down to beach, we walked down and yes! we walked back up, there is a trolley that goes up and down steep hill for .50 cents down, $1 each time back, or $2.00 per person ride trolley back and forth all day, snack bar at top of hill so have to walk or take trolley, we didn'[t spend one dime on trolley! When we paked up to leave, there wasn't enough room on Trolley for us and we were impatient, didn't want to wait 20 minutes for next one so we walked up grueling hill, it was good for us but tough. Bring your bottled water or soda and snacks to beach because no snack service at beach, you have to go up steep hill to get to snacks
Friday Band Concerts The Royal Hawaiian Band has free concerts at noon on the Iolani Palace grounds. They play for one hour: marches, modern Hawaiian, and old Hawaiian music. Then we adjourn to Legend's seafood in Chinatown for dim sum.
Pearl Harbor site Book a tour for this as they can negotiate the long lines that form for this memorial; they will pick you up early (6:15 A.M.)at your hotel and if you have an excellent tour guide like we did, you will get an interesting history lesson in the bargain. We did "GoHawaii" Tours and our guide was a native Hawaiian who had a wealth of information, not only about Pearl harbor, but Hawaii in general.
Other names for The Royal Hawaiian Hotel
- royal hawaiian hotel
- royal hawaiian honolulu
- royal hawaiian
- Address: 2259 Kalakaua Ave - Honolulu - Hawaii - 96815 - United States
- Loading Image...
- Loading Image...
- Loading Image...
- Loading Image...
Hotels Near The Royal Hawaiian Hotel
- Sheraton Waikiki Hotel Honolulu, Hawaii Distance: 0.2 km / 0.1 mi
- Ohana Waikiki Beachcomber Hotel Honolulu, Hawaii Distance: 0.2 km / 0.1 mi
- Waikiki Parc Hotel Honolulu, Hawaii Distance: 0.2 km / 0.1 mi
- Outrigger Waikiki On the Beach Hotel Honolulu, Hawaii Distance: 0.1 km / 0.1 mi
- Aston Waikiki Joy Hotel Honolulu, Hawaii Distance: 0.4 km / 0.2 mi
- Aston Coral Reef Hotel Honolulu, Hawaii Distance: 0.4 km / 0.2 mi
- Moana Surfrider Hotel Honolulu, Hawaii Distance: 0.3 km / 0.2 mi
- Ohana Waikiki Malia Hotel Honolulu, Hawaii Distance: 0.5 km / 0.3 mi
- Breakers Hotel Honolulu, Hawaii Distance: 0.4 km / 0.2 mi
- Miramar at Waikiki Hotel Honolulu, Hawaii Distance: 0.4 km / 0.2 mi
- Halekulani Hotel Honolulu, Hawaii Distance: 0.2 km / 0.1 mi
- Sheraton Princess Kaiulani Hotel Honolulu, Hawaii Distance: 0.3 km / 0.2 mi
- Aqua Waikiki Pearl Hotel Honolulu, Hawaii Distance: 0.5 km / 0.3 mi
- Island Colony Hotel Honolulu, Hawaii Distance: 0.5 km / 0.3 mi
- Ohana Waikiki West Hotel Honolulu, Hawaii Distance: 0.4 km / 0.3 mi