Queen Kapiolani Hotel

, Honolulu, United States
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Queen Kapiolani Hotel

, Honolulu
3 star

Rooms: 315

150 Kapahulu Avenue - Honolulu - Hawaii - 96815-4097 - United States | 808 922 1941
189 Traveller

Reviews - Queen Kapiolani Hotel

Bed Bugs!!! Stay Away!!!
Submitted by: A Travel Library User in 15/01/07
  • Age Group: 18 - 25
  • From: United States
  • Traveller type: Young Couple
Do not stay at this hotel! I got over 100 bed bugs staying there. I spent $200 on doctor visits and medications. My last night in Hawaii-I spent doing laundry afraid to take the bugs with me. What a vacation!!!
Submitted by: Gene Devito in 22/06/05
  • Age Group: 51 - 60
  • From: United States
  • Traveller type: Business Traveller
It was good. Quiet and close to business connections. Plan to use the Queen for further travels.
Good deal, great location, rooms leave something to be desired.
Submitted by: Kimberly Richard in 02/07/05
  • Age Group: 26 - 30
  • From: United States
  • Traveller type: Young Couple
The Queen Kapiolani offered us a great views and was very convenient for a short walk to the beach. Great restaurants and shopping were less than 10 minutes away. The rooms were quite small, and although the room itself was 'clean', things like stained comforters and carpets could have have been improved upon, appeared dingy, and were a bit daunting. However, the room was adequate for a short stay and the price was right!! The room was tight, the balcony was extremely small, but if you are not going to be there long, it is fine and a bargain. Breakfast was great.

Historical Traveller Reviews of Queen Kapiolani Hotel

A balanced Review

from A TripAdvisor Member
How to rate the "Kap"--it all depends on what you expect. If you are looking for a resort or a hotel that you want to spend lots of time in, then the Kap is not for you. However, if you are looking for a budget hotel that is conveniently located, then the Kap might be great for you.

My wife and I spent 6 days/nights at the Kap over the Memorial day holiday. Our balcony overlooked the zoo and Kapiolani park, and Diamond Head was directly across from us (quite beautiful to see when you wake up in the A.M.). The room was certainly "worn," but I wouldn't classify it as a "dump" or "fleabag hotel." (After traveling in S. America and Europe, the Kap is not bad at all).

Look, it's an older hotel that, judging by the old chandeliers, paintings, etc., appears to have had a much more distinguished past. To us, this just made the place a little more charming. Then again, we weren't expecting the Sheraton. So, again, it all depends upon what you expect; if you expect alot, you'll be disappointed. If you don't expect much, you'll be delighted.

My only tips: (1) Choose at least a deluxe room (the standard ones are small, noisy, and don't have balconies), and request one facing Diamond Head; (2) If you want cheap eats, the grilled ham & cheese in the bar/restaurant is best I've ever had (surprise!); (3) The Mai Tais are the best I had (much better than those at expensive bars and hotels) and are only $4.

left after 15 min.

from A TripAdvisor Member
My son and I booked in as part of a package, we had requested two beds, non-smoking. We arrived around midnight and told there were no non-smoking rooms. Once shown to the room it was a nightmare. Stains on the ceiling, only 1 bed and there were people lying in the hallway. We went back to the front desk and they tried to find us a different room. We were shown another room with two beds , still a smoking room but there were people partying in the hallway on this floor as well. When I asked to use the phone to call another hotel, I was told to use the payphone in the lobby. The next morning, my travel agent booked us into the Ohana Lanai and we had a wonderful vacation. Be warned - the queen is far from royal.

never again

from A TripAdvisor Member
Dirty filthy stinky room, garbage not collected for days from pool side, un caring manager, never again

Needs to be updated.

from LoveJeter02
We stayed at the Queen Kap for 9 days over March Break. Got a great deal on an oceanview/diamondhead view room. The Queen Kap is in a great location near the park and beach(about 1 block) and much quieter than on the main hotel strip which makes this really convenient and quiet. The hotel is o.k if you're not picky. It needs to be updated (carpet, paint) and the showers I found were short. Have fun if you're tall!! The maid service was nice, fresh towels everyday and sheets changed and they were very friendly. I'd recommend staying there if you don't mind that the hotel needs an update. After all you don't go to Hawaii to spend all day in your hotel room!!!! ;)

We _liked_ the location by the zoo!

from JSurace
Well, I guess it all depends on what you expect.

This hotel is quite affordable. But you really want a lanai to appreciate Hawai'i properly. We always get kitchenettes with a lanai facing Diamond Head. And we also enjoy the birds and gibbons calling in the morning - it is a big plus for us!

I know some people are turned off by the state of repair of the hotel. Well, we lived in Honolulu for many years before moving to the mainland. Trust me, folks, this place is not in bad shape at all. The constant pounding by wind, sun, and rain really takes it toll on buildings here, and it is very hard to keep anything as pristine as it is on the mainland (particularly the paint and wallpaper). Take a trip outside Waikiki and see how the rest of the island lives. I think the place is clean and in reasonably good shape.

a happy place

from A TripAdvisor Member
I was hesitant to stay here since the reviews were a little rough. But, Am so glad we did. It is prime location. We upgraded to a ocean view room and that is exactly what we got. We enjoyed the view of the ocean and diamond head every day. Everything was with in walking distance, it was great. The zoo is awesome and should be a spot to see. it looks small from the outside we spent 4hours walking through it enjoying all the animals we could see. Its well worth the trip, and so is the aquarium! It is true that the hotel could be updated but let me tell you I'd rather spend the money sight seeing and enjoyed my clean room!!!! I would stay there again.....

Location is Good

from A TripAdvisor Member
We stayed 10 nights end of March 2,004. Good location for walking downtown Waikiki Beach area. Staff is good. Rooms are in very dire need of updating. Our room had two large stains on the ceiling. Maid service was marginal. Some days coffee was not replaced, some days I couldn't tell whether the sheets had been changed. Sofa had rips along the seams and a lamp bulb burned out that was never replaced in our 10 night stay. Shower was very slow to drain. Budget property that was sufficient, but sure nothing fancy. Economical since I didn't want to spend all my money on hotel. Would stay again. I think the guest hotel parking should be free. Guest laundry room rather difficult to find.

Reasonable, clean, close to the beach

from A TripAdvisor Member
We spent 7 nights in latter part of March. The Queen badly needs updating-paint, sinks, carpeting, etc. but it was clean & extremely close to everything: 1/2 block to the beach, next to the Park, Zoo, Denny's & other restaurants. Traffic is very noisy at Waikiki, no matter where we walked. Our room was a corner & very quiet. We never did hear our "neighbors" at all. Buffets in in-house restaurant were generous & reasonably priced. One thing we did not like was that our room was never cleaned until after 3 pm each day--do they need more housekeeping help??? We would stay here again, simply because of the proximity to the beach--which by the way is much less crowded at this end of the beach (Diamond Head) versus further toward downtown.

Bird Hell

from A TripAdvisor Member
This hotel is the pits!! We read the reviews but were hoping to save money so we figured, it couldn't be THAT bad, right?! WRONG!!!!!The room (which was a free upgrade-or was it-I can't imagine anything smaller) was filthy, cramped and noisy. When we first got there, we thought that we could "rough it" and stick it out. The linens on the bed were clean, we were exhausted and it was about 1am, so we thought "what the heck" and decided to go to sleep. That's when it started.
CAW, CAW, CAW-all night at about 1 minute intervals!! The bird cages from the zoo were right outside our window (and we were on the 11th floor). We could not sleep all night. Add to the birds the noise from the street and you can forget sleeping here. That's why even if you are trying to save money and figure that you will only use the room for sleeping in-forget it. I would rather sleep on the beach with the homeless guys than stay at this place again!! I know that some people have said that the hotel is okay, but it's not. If you think you want to try it despite my warnings, at least do yourself a favour and only book for one night and then see whether you can stick it out. (We left after one night and had a wonderful PEACEFUL stay at another hotel for the rest of out trip).

Checked out of the Queen Kapiolani

from A TripAdvisor Member
We were pre registered at the Queen Kapiolani and looked at the room and checked out. It was so small you couldn't get your luggage in there. The public spaces were very outdated.

Top Local Tips for Honolulu

Cheap eats at Smorgy's If you like smorgasborg's, you'll like Smorgy's at the corner of Kuhio and Kanekapolei. Breakfast was under $10 per person, and it was very good and the setting was nice.

Rent a Car I highly recommend renting a car. If you can find one that you like within your budget, it's better than relying on tour companies to drive you around. For example, Hanuama Bay costs $5 to get into. I've seen tours to Hanauma bay for over $30. AND, when we went - jelly fish were on the beach (20 beached and four people stung) - if I had gone with a tour, I would have been stuck there. Instead, I just hopped in my car and drove further up the cost to Waimanalo to Sea Life Park and spent the day there. Also, I know people who have relied on the bus system to get around. While this is inexpensive, it can take you 1 hour to get to Hanauma Bay, for example, via bus while a car will only take you 15 minutes. If you are traveling with kids - it's worth it to have the flexibility and freedom to switch plans midday if necessary. Also, to forgo a car seat in HI, you child must be either 50 pounds or 7 years old. Otherwise, if you don't bring your own, plan to rent one for about $10/day.

I want to go back to Hawaii Bypass the whale watch and the sunset dinner cruise. Stay clear from Ruths Chris steakhouse too. WAY too expensive for the quality. We were treated poorly there also.


Other names for Queen Kapiolani Hotel

  • queen kapiolani hotel
  • queen kapiolani honolulu
  • queen kapiolani
  • hotel queen kapiolani
  • Address: 150 Kapahulu Avenue - Honolulu - Hawaii - 96815-4097 - United States
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