Ohana Waikiki Beachcomber Hotel

, Honolulu, United States
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Ohana Waikiki Beachcomber Hotel

, Honolulu
3 star

Rooms: 500

2300 Kalakaua Ave - Honolulu - Hawaii - 96815 - United States Hotel Website | | 808 922-4646
757 Traveller

Reviews - Ohana Waikiki Beachcomber Hotel

1/10
Worst hotel in waikiki
Submitted by: Mary in 28/03/06
  • Age Group: 18 - 25
  • From: United Kingdom
  • Traveller type: Relaxation Seeker
This was our second time returning to hawaii for a vacation. We assumed that a 3 star hotel would be much better than the 1 and a half star hotel that we stayed at previously. This hotel almost ruined our whole vacation, if we had not moved to an alternate one.

Complaints: 1.) Before we had arrived, we booked 3 smoking rooms with 2 double beds in each room. I personally confirmed with the hotel that these rooms were available at least 3 times before we arrived at the hotel. They assured us that our reservation was confirmed and that they had availabilty on all of our requests. When we arrived, they did not have 2 double beds in each room as agreed upon, they were rude, disrespectful, and unaccountable of their mistake. We decided to surrender because we did not want this to ruin our trip.

2.) The ameneties that are promised on their website is not valid whatsoever. They do not have MOST of the ameneties. Before you check into this hotel, make sure you call them and confirm the ameneties...

3.) The pool seemed as if it belongs to a motel 6, and the hot tub is a portable hot tub that does not beat the 1 and a half star hotel we stayed at previously. The pool area closes at 6:00pm, which is ridiculous considering that most people who go to hawaii are attempting to relax in a nice enviorment.

4.) Service is extremely unpolite. If you are expecting to go to a nice hotel that greets you with "aloha's", do not expect it from waikiki beachchomber. They are slow with service, and are in desperate need of customer service attitude adjustment.

5.) The pictures of the room are definetly misleading. We paid almost double of the price of a standard room to get an ocean view room. When we walked out to the balcony, it was barely a partial ocean view room. It was dissappointing, and overpriced.

Overall, the staff was not accomodating whatsoever. The only positive comment that I am willing to give this hotel is the location was great. If you are looking forward to having a fun filled vacation, do not come to this hotel. Their horrible attitude, and cheap overpriced hotel will put a real dent in your vacation.
9/10
Fun and relaxing
Submitted by: gary davis in 07/04/05
  • Age Group: 41 - 50
  • From: United States
  • Traveller type: Mature Couple
We really enjoyed our stay last year. That is why were coming back. We hope for the same great treatment!

Historical Traveller Reviews of Ohana Waikiki Beachcomber Hotel

Comfortable, convenient and quiet

from JES130
The Beachcomber was recommended by our travel agent based on our price and tourism goals. It was clean, convenient to our walking destinations and amazingly quiet. I would have thought we were the only ones there if we hadn't seen other visitors in the hallways, elevators and lobby. The staff was friendly and helpful. We were on the 23rd floor which was good because of the crowds on the sidewalk. I was concerned about crossing the street but there is a wide crosswalk right in front of the hotel. If you are into big shows, Don Ho, Blue Hawaii (Elvis) and the Magic of Polynesia shows are right in your hotel. Do remember to bring your own coffee or tea for the in room pot. There is a charge for theirs which is unusual. My main regret was that the decor was a bit anonymous. Other than two prints the room could have been anywhere. We were on the Diamond Head side which may not suit those who would like to sleep in as we had a good view of the sun coming up over the mountains. We were able to watch the surfers on Waikiki Beach. We booked through Pleasant Holidays and we had what we'd requested. Aloha!

No Frills Hotel But Clean

from lstensler
If you are ok with your room being fair size, no plush furniture and no one waiting on you hand and foot, this is the hotel for you. It is right in the middle of Waikiki, within easy walking distance to catch "The Bus". The beach is across the street and in back of other hotels and buildings. To the right of the hotel is the International Market and to the left is the restuarant, "Top of Waikiki "which is at least 25 stories atop a building and the restaurant revolves as you are eating so you get a very good view of the area. Our hotel room was on the 21st floor, three rooms in from the street and could hear a far amount of traffic noise if the glass slider was open. I do hope in the near future the hotel replaces their pillows as they are fairly flat, and using a second pillow really didn't help. When we first arrived to the room, upon opening the door, we smelled a very musky smell from the AC popping on. I soon remedied the problem by opening up the glass sliding door to the lani. Keeping the slider even cracked a bit at night helped with the smell. It was not a "knock you over" odor, just one you could pick up on. The front desk personnel were always pleasant . The personnel in the snack-gift shop were very pleasant and always inquired on how you were doing and asked what plans you had for the day. Just recently the hotel had the internet installed for it's patrons. They do have 3 desktops and they advertize you can receive a wireless connection from anywhere within the lobby.....I sure couldn't. I brought my laptop and sitting in the lobby area within 25 feet of the desktops, I could not get a signal. I had to move into the actual area where of course I received a solid signal. There are different packages you can purchase. If you want to pay as you go on the desktops, the charge is 15 cents per minute and there is a money slot which takes your money. If you use a credit card on the desktops, there is a minimum charge which I can't remember now what it was. I used my own lap top and had to connect to the local host which I did for $5.95 per 24 hour period. If you go over the 24 hour period, they will automaticly charge your credit/debit card again for another 24 hour period without notify you. I personally don't believe I did go over the 24 hour period but I'll give them the additional charge as it was my stupidity for not noting down the time I started. Three days later I decided to sign on again for another 24 hour period, noting my start time. When I got onto the internet I looked at my on-line checking, saw that I had been double charged. My advice if you are thinking about using a credit/debit card is to note down your time when you are on line and what days you are using the service. I did call their 800 number to talk to them about the extra charge and was connected to a overseas customer service person. I realized I was talking to someone overseas.....(I am not talking about someone in the US) when he gave me his name, his accent and the date and time he had given me when he looked up my account. He stated I had signed on at 1:30am the following day of when I actually had signed on and I actually had logged on in the late afternoon. He said he would try to get the charges changed. When I got home and looked at my on-line checking, the charges were fixed. BEWARE OF YOUR TIME AND DATES! When I talked to the hotel about the problem, they told me I would have to call the vendor supplying the service as they did not have anyone on site to help. The morning we left, we went over to the Waikiki shopping Center....(as you go out the hotel to the street, turn to your left and go to the next block. The Waikiki shopping center has an Internet cafe.....I believe the name was "Bobo's Internet Cafe" but I'm not 100% sure...it does start with a "B". Go down stairs where all the fast food chains are and look to your left. Since this is an established business, they may have a better handle on charges and customer support. The trip was very good and now I know what to look out for and have my sense of what is in the area, I would most likely stay there as the location is excellent.....lots of shopping, the beach close and access to the city busses made it very convenient to get to were you wanted to go. Remember, this hotel has no frills but the rooms are a decent size, they are clean and the location is excellent. Aloha!

would stay there again without a doubt

from A TripAdvisor Member
We had a little difficulty finding where to park, we had to drive down an alley. When we went to the front desk we were upgraded to the deluxe ocean view on the 18th floor. The view was amazing and we were high enought that we did not hear the strip down below. The room was clean, big and quiet. From top to bottom a great hotel. Recommend getting up as high as possible and paying the extra money for deluxe ocean view.

What a great location

from swimswithsharks
I just returned from a different type of trip to Hawaii. I spent 2 days on Maui, and 16 days on Oahu. And instead of vacationing like any normal tourist, I arranged my itinerary around the attractions I wanted to see. I wanted to go to the Honolulu Zoo, so I stayed for a few days at a hotel across the street from it. I wanted to go to the International Market ( before it's torn down in 2005) so I stayed a few days at the Waikiki Beachcomber Hotel. And spent all my time at the post office and mailing center in the Royal Hawaiin Shopping Center across the street instead. I mailed souvenirs home to friends and relatives while I was still on vacation, so this hotel's location was just perfect for me. My lanai view was of the Royal hawaiin Hotel across the street, I love that old building, so I was happy to look out at it every day. The Waikiki Beachcomber lived up to my expectations in every way.

I checked this hotel out for a future stay.

from Pattie-2004
Hmmmm, I just read a not-so-good review on the Waikiki Beachcomber Hotel. I was in Waikiki in February of this year and I took a walk over to this hotel to see what it is like. I am going to be staying there in November with my sister. I was able to check out two rooms, each in different categories, a standard and an ocean view room. A young gentleman at the front desk was nice enough to let me do this, explaining that I would be staying there this November. The rooms were nice enough and a decent size. All of the rooms have showers only. Not a big deal. I thought the lobby was very nice. It didn't appear to me to be run-down. There are shops in the lobby and the hotel has a couple of restuarants. There is a Macy's attached to the hotel. They have a pool, not on ground level. I am not at all disappointed that I will be staying here in November. In February, my husband and I stayed at the Waikiki Outrigger which is where my heart will always be. However, the trip in November was such that my sister and I had to pick from a list of hotels and the Outrigger was not on the list. The Beachcomber is just across the street from the Outrigger. The location is wonderful and getting to the beach will be easy. I think the Beachcomber is a good choice.

Look elsewhere

from A TripAdvisor Member
Shabby large hotel with absolutely no room service except for breakfast. Old tv, refrigerator didn't work. Only nice part is the pretty good location (near international marketplace and waikiki beach) and a meeting point for tours to meet etc. Being on top of Macy's is so so, look elsewhere unless you get a really good price here.

Pleasant Surprise and Friendly Staff!

from A TripAdvisor Member
We just got back yesterday from a splendid 1 week vacation at the Waikiki Beachcomber Hotel. Our stay at the Beachcomber was very relaxing and pleasant. We booked a partial ocean-view room and the view was excellent! We were able to see part of the city, part of Diamond Head, and a wide view of the ocean. I must commend the front desk ladies who helped us with our questions and practically pointed us to the right direction. They even called the car rental company and reserved a car for us when needed. Our rooms were always cleaned when we indicated it to be cleaned. Towels were changed everyday to our discretion. About location, I don't think it can be any better than this! It was across the street to an entrance to the beach. It was steps away from the International Market Place where we spent a lot of time shopping and haggling prices, and eating at the different varieties of foods at the food court. Other shopping were a few blocks away. Everything was great! I certainly would stay at the Waikiki Beachcomber Hotel when I go back to Oahu.

Good Value

from A TripAdvisor Member
We just got back from Honolulu after a glorious two-week vacation. The reason we gave the Beachcomber an above average rating is that it was a great economical hotel. If you are looking for a hotel with a fancy entry way, upscale boutiques and someone waiting on you hand and foot, I would not stay here, but if you are looking for a clean, close to all amenities hotel, we would recommend this one. They provide a small fridge, and a coffee maker. They do charge for coffee, but just buy your own coffee at the grocery store and use their coffee maker. The only negative things we can think of is that the elevators were a bit slow and they didn?t offer in-room movies. Other than that, we got what we paid for. ALOHA.

HATED it!

from A TripAdvisor Member
I paid a $150 deposit (3mos in advance) for a non-smoking room. Upon arrival, only smoking rooms were available. Since it was ProBowl weekend, the hotel was sold out and no effort was made to relocate me.
Ultimately, I spent the night trying to get some sleep on 2 lawn chairs out on the balcony. Not an easy task due to night air wreaking of "old wok grease" and noise pollution akin to New York City. The Beachcomber charges for EVERYTHING -- including PARKING. That's right -- registered guests pay a "special rate" of $8 per day! You pay for phone calls, use of the safe, $2 for instant coffee in your room ($1 for tea) and, at the dining room, you even pay for soda pop refills! Fortunately, we were able to relocate to a motel off the beaten path, thereby salvaging my first trip to Hawaii. If I can spare ONE person from wasting his or her hard-earned vacation money on this hotel, then I've done my job.

Hotel worth a stay

from A TripAdvisor Member
Just back from Oahu 1/23-30/2004, and our stay at the Beachcomber was a pleasant surprise. We had read some poor reviews (after) we had booked our room and thought we might be in for trouble. No fear, the staff at the front desk was very pleasant and informative. We had a room on the 14th floor and had an ocean view looking between two beachfront hotels.
The hotel is very popular with Japanesse tourists, even the escalators are reversed(going up was on the left). The pool was small (about 20 x 35) but you are only a few hundred feet from the ocean. Things can be pricey if you don't check around and use coupons. The best breakfast bufffet is across the street at Duke's and it is also a great place for veiwing the sunset. The only reason I didn't give the hotel an above average rating is for the shows that it houses, if your not someone who has seen major productions they could be allright, however if your not a young clubber there's not much to do at night once you've walk the main street and have seen the street entertainers(a few are pretty good). So I guess a dinner show is one way to spend a night. The only downer I found in all of Oahu were all the people hawking timeshares (they really became anoying) I'm told if you walk seprately they don't bother you. (I'll be damned if I did that)

Top Local Tips for Honolulu

Chucks Steak House Great restaurant for steak and seafood. Great salad bar and great view.

Meals are huge Stick to one meal between tow, we would have wasted so much food as the meals are triple the size portions, compares to Australia.

well worth it Eat at The Yard House their food is excellent! The steak melts in your mouth and the portions are huge, you'll definately have a doggy bag. Average prices are between $13 and $30 per person

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Other names for Ohana Waikiki Beachcomber Hotel

  • waikiki beachcomber
  • ohana waikiki beachcomber hotel
  • ohana waikiki beachcomber honolulu
  • ohana waikiki beachcomber
  • Address: 2300 Kalakaua Ave - Honolulu - Hawaii - 96815 - United States
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