Kahala Hotel & Resort, Honolulu
Reviews - Kahala Hotel & Resort
Read 688 additional reviews of Kahala Hotel & Resort at TripAdvisor.
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Historical Traveller Reviews of Kahala Hotel & Resort
IF you like Luxuryfrom MJMikey
The Kahala -- a little piece of paradise!from SmartTraveller
Yes, its true that the Kahala needs a refurb but I find its faded elegance quite appealing. Soft furnishings such as curtains, cushion covers, upholstery need replacement.
If you want a quiet location, excellent service and surprisingly first class food, exquisite spa services, then the Kahala is the place. I had booked four nights there and three in Waikiki. Never again will I stay in Waikiki. The Kahala has a free regular shuttle bus to the local mall, Waikiki and the Ala Moana and its a short trip down around Diamond Head - 15 minutes or so to the centre of Waikiki. You can really have the best of all worlds at the Kahala.
I always stay at the best hotels in the cheaoest rooms so I had the cheapest room rate on offer and yet had a fabulously large room, with lanai stepping straight out onto the golf course. The bathroom was also very large with two basins, large tub, shower and two dressing areas. The bed was very comfortable, although not wuite the same as other 5* hotel beds such as the Westin's "heavenly beds"
Service was excellent and friendly. I arrived off my very long flight early in the morning and the room was not ready. I was given a pager and the keys to the spa centre so I could have a jacuzzi, shower and relax. The centre manager was so helpful and kind to this jet lagged traveller. I had pre-booked a lomi lomi massage in the afternoon and it was sublime. The beautiful massage rooms are in the garden, all wood interiors. I was so relaxed, I went to sleep on the table, dropping the hot rock the massage therapist had placed in my hand, scaring the daylights out of both of us as it crashed to the floor! We did both get a laugh out of it!
The food was the best I have had in a USA hotel. We Aussies are pretty picky about our food but the Kahala pleased all round. Hoku was great and the Plumeria beachfront restaurant very pleasant for casual brekkies and lunches. Room service was of similarly high standard.
Some people have griped about the size of the pool. Its not huge...but if you need a large expanse of water, the ocean is but steps away! The beach is sheltered by reefs so seems to be very safe swimming.
Will I be back? You bet! The Kahala is now added to one of my favourite places in this world!
Loved it!from A TripAdvisor Member
My wife and I could stay here foreverfrom A TripAdvisor Member
5 stars (in our opinion)from pleasantpeninsula
Since we are in our fifties and semi-retired, we enjoyed its quiet, somewhat remote location (about 20 minutes driving time from Waikiki). The hotel does run its own shuttle service, so you do not need a car to get to the Waikiki area or to the Ala Moana Center. It also goes to the Kahala Mall, or you can walk to the Kahala Mall if you walk for exercise as we do. The area around the hotel is quiet and very pretty, but it is a residential area and there is not much in the way of shopping or restaurants other than the Kahala Mall.
We arrived on a Sunday evening. Our reservations were in order. Check in was quick and efficient. The room was what we had reserved--a Ridge View room with Lanai and 2 beds. (Room 306 for anyone who might be interested.) The room was large, comfortable, and in good but not perfect conditon. We had a nice unobstructed view of golf course and mountain and also a small view of the ocean (from the lanai). There were a couple of lounge chairs and a table on the lanai which made it a nice place to relax and read.
The bathroom was very large. It had 2 vanities, a tub, and a separate shower stall. There were also 2 closets and plenty of drawer storage. There were plenty of towels and 2 robes. There was a large umbrella in one of the closets. There are no ice machines--the ice bucket is refilled twice a day, or you can call room service if you run out and they will prompty bring you more.
We ate at each of the hotel's restaurants at least once. All of them are at least good. Hoku is the best and as good as any other restaurant we have tried in the Waikiki area. We had reserved a room package which included daily breakfast in the Plumeria Restaurant. We chose to have the buffet breakfast. The quality of the food was good. The selections were adequate for us, but could have been more extensive.
We always had a very nice ocean front table with a beautiful view. Service varied from very good to adequate, but was always friendly.
All of the staff we encountered were friendly and helpful. Our room maid was especially nice as was the concierge staff (Hi Monica!).
If you read enough of the reviews here you will see that the rooms could stand some "refreshing". We would have to agree with that. For instance, the cloth on both settees was faded and the air conditioning vent had bubbling paint. At one point the air conditoning condensate tube became plugged and caused a large puddle on the floor. When we reported the problem it was fixed within an hour and did not occur again. Also, the small refrigerator in the room did not seem to be working (at least it was never cold). We didn't bother to report it because we weren't going to use it. None of these things bothered us, "ruined" our vacation, or caused us to feel that we wouldn't stay at The Kahala in the future.
The beach is very pretty and was always clean. The pool is small by todays standards but was never crowded during our stay. (However, we can see how there might be a problem when the hotel is full--especially during hoiday periods).
Should you stay at The Kahala Hotel? That depends upon what you value. If you are looking for a tranquil upscale experience and are willing to pay for it, we would say, "Yes, definitely".
The Kahala Hotel and Resortfrom A TripAdvisor Member
1) When we checked in, we were supposed to have a dolphin lagoon view TWO DOUBLE BEDS. Well, when we went inside our room, there was only a single king size bed. I was really annoyed because this happened at the Fairmont Orchid, in Big Island, Hawaii as well.
2) The noise insulation was very poor. On the day we were going to check out, I was awakened by people next door. They were really loud.
3) The layout of the room was horrible and crowded! The TV was just sitting in the middle of nowhere, and the desk was right next to one of the "living room" chairs.
4) The toilet flush was noisy and loud. My kids had to run from the toilet back inside the room because they were scared of it.
5) When I looked outside the window, guess what? I couldn't see a dolphin lagoon anywhere!
the BEST place to stay on Oahu!from TXTravelcrazy
My son loved this hotel so much he claims he not only wants to come back next year, but he wants to honeymoon there some day.
The only ding I give the hotel is what others have mentioned - some wear and tear to the furnishings, but we did notice during our stay that some of the main areas couches were being replaced and that people who appeared to be corporate management were surveying the property. I expect the updates to come soon. The rates are already going up - and even at higher rates, this hotel is worth it!
Very happy with our choicefrom Dietz
Nice hotel, but priceyfrom A TripAdvisor Member
Do not believe the bad experiences Kahala is beautifulfrom A TripAdvisor Member
Top Local Tips for Honolulu
taxis do not use the room safe after .It is better to keep your valuables with you at all times
my favorite restaurant Roys the man who is in charge is great his name is Zameer and he is fabulous
The BUS is the most amazing bus system I've ever experieced! For only a couple bucks the BUS system is quick, reliable, inexpensive and the drivers are very helpful!
Other names for Kahala Hotel & Resort
- mandarin oriental oahu
- kahala resort honolulu
- kahala mandarin oriental
- kahala hotel honolulu
- kahala hotel & resort
- Address: 5000 Kahala Avenue - Honolulu - Hawaii - 96816 5498 - United States
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