Hyatt Regency Waikiki Resort Spa Hotel

, Honolulu, United States
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Hyatt Regency Waikiki Resort Spa Hotel

, Honolulu
4 star

Rooms: 1230

2424 Kalakaua Avenue - Honolulu - Hawaii - 96815 - United States 808 923 1234
1396 Traveller

Reviews - Hyatt Regency Waikiki Resort Spa Hotel

Historical Traveller Reviews of Hyatt Regency Waikiki Resort Spa Hotel

Great view from the 33rd floor

from A TripAdvisor Member
We stayed on the 33rd floor and had an incredible view of Waikiki. The rooms are a little outdated. The furniture a little old. But we were hardly in our rooms anyway. Avoid the breakfast buffet! We had it included in our package and had to end up going elsewhere for breakfast every morning. The buffet had sausage, bacon, hard boiled eggs, miso soup, some fruit and small boxes of cereal. For 20/person this seems like a rip off. There's no toast, no bagels, no pancakes, no omlets. Which is what we eat for breakfast.

Great Experience

from Wisconsinfamily
We stayed at the Hyatt for 10 nights this April. It was perfect. After reading other reviews I was concerned I would be in for a disappointment, but I truly kept my mind open, and was surprised as well as WOW'd. We have stayed at Hyatt's before, and know that the Regency Club level is a good fit for our family.(with all the snacks, drinks, etc) We stayed in the Diamond Head tower with ocean views of Waikiki, absolutely the best. The service was amazing. Mark, the concierge in our lounge made our trip complete. He made many arrangements, provided many suggestions and in such a wonderful and friendly way. We felt very comforted by this. Our room was always clean, fresh towels twice/day. The room size as well was larger than a typical hotel room which made it feel less cramped with a family of four. Our lanai was a very nice size with table and chairs. We never saw a maid or carts in the hallway. The size of this hotel is amazing, but we never felt crowded. Resturants great, the Japanese resturant(Musashi) was the kids favorite due to the chef preparing food at table and doing magic tricks. Shopping was another amazing aspect of this hotel. I have to say, the location on Waikiki beach is my favorite. We have 2 children, 9 and 7; between the hotel pool and ocean it was perfect. We also had free daily buffet breakfast in the Terrace Grill with our stay which was a nice start to the day. Overall, the Hyatt in Waikiki met and exceeded our expectations. It was a wonderful experience.

Good times, pleasant stay

from PennsylvaniaBee
Stayed here for five nights, (April 15 to April 20, 2004) and had a fantastic time. We had an oceanview room, but it may as well have been oean front, because the way the towers are set up, we had a complete and unobstructed view of the beach. Great service and nice, clean, comfy rooms. The breakfast buffet is excellent, the staff is very friendly (especially housekeeping), and the hotel is in a great location. It made for a wonderful Hawaiin vacation.

Decent hotel with nice views

from A TripAdvisor Member
I stayed at the Hyatt Regency for 4 nights in March. The Sunshine on Sale promotion was a very good value -- 4th night free, room upgrage, and free breakfast buffet. Try to get a room that is higher up with at least a partial ocean view. OK, the extra few dollars charge each night for the room safe was annoying, but it's worth it to store your valuables. I recommend the Ciao Mein (Chinese/Italian) restaurant in the hotel.

Location was perfect but hotel room was kinda old....

from A TripAdvisor Member
I stayed at this hotel for 6 days in December of 2003. Hotel's location is just's right in the middle of all the actions.
However, I have to say I was pretty disappointed when I walked in to our room (Deluxe Ocean View on 36th floor). Bathroom was rusty, furniture were old...and colors didn't even match. Some of 'em has bluish tone (not the pretty kind) and others had brownish tone....all in the same room. I was glad that I didn't pay the going rate of about $400.00-450.00 for this room... I would have been so mad if I paid that much and got this kind of room. But the view from the top was just awesome. You can see Waikiki beach from your people surfing and stuff. I usually like staying at Hyatt but I don't think I would recommend Waikiki Hyatt to anyone...especially if they have to pay regular rate.

Waste of Money

from A TripAdvisor Member
The rooms are disguisting and a waste of money. The rooms belong in a motel. The room was old and dirty. The bed squeaked and the TV faced the Wall. I was so disapointed with the hotel that I was scheduled to stay there for three nights but moved to another hotel after the first nightl. Don't make the same mistake we did and stay at this hotel . I recommend the Moana Surfrider. Don't waste your money.

Had higher expectations for a Hyatt

from original21
We stayed here the first two nights of our 10 day honeymoon before visiting Maui and the Big Island. The lobby was very nice as were the common areas and the staff very friendly. Once you entered the hall from the elevator it was musty and not very clean looking. Our first room was unacceptable due to a stale smoke odor (we had requested non smoking in advance). Our second room was a little nicer with an ocean view but the room was not particularly well appointed. It just didn't feel clean. I guess I had higher expectaions for a Hyatt Regency. I had read this hotel was 4 diamond AAA rated. I would honestly say it would be lucky to get 3 diamonds. Because we were only there 2 nights we just dealt with it. Had our stay been longer, we would have moved to a different hotel. To give you something to base this review on, my husband and I are 30-40 ish and like nice accomodations, but don't have unrealistic expectations.

A Clean, Classy Hotel With Low-Key Exotic Elegance

from cjennt
I absolutely fell in love with this beautiful and tastefully appointed hotel in the heart of Waikiki. I especially fell for the awesome two-story waterfall in the open-air lobby! This was the selling point for me of a hotel stay in Waikiki. I found the room to be very quiet, large and well appointed with rattan type furnishings. The staff bent over backwards to be helpful and give good advice about restaurants, inter island travel and were very attentive to my needs. The hotel is unique for its open-air roof and its elegant designer jewelry shops and other nice boutiques that span blocks. The long hallways are decorated with beautiful Asian antiques and vases, statuettes, etc. Though the place is enormous, it doesn't have a big obtrusive hotel feel like some do. There are three very good restaurants in the hotel complex itself that serve good food and are easy to access. I also loved the parrots in cages that are placed throughout the corridors. I got a terrific and magnificent breakfast plan that included free unlimited buffet style Japanese and Continental breakfasts for two in my daily hotel price. I loved leaving the hotel and coming back to its elegant charms; also a very convenient across from the beach location! All in all a tremendous experience I would no doubt love to repeat very soon!

Great location, Great staff and Great view!!!!

from mjevan
My husband, my 2-year-old son and I stayed at this hotel the week of Christmas. The hotel was very nice, clean, and the staff was friendly.
The pool was a tad on the small side, but clean. We had a great time there. They upgraded us to deluxe ocean-view room with complimentary breakfast buffet (normally is $20 per person) so it was nice of them.
The view from the room was incredible. We will definitely stay there again. Thanks to Hyatt stuff for making our Hawaii trip enjoyable.

Had a great time - Thanks!

from A TripAdvisor Member
Wow! We just came back from two wonderful weeks at the Waikiki Hyatt.

When we arrived around noon on Sunday, the "Brunch on the Beach" was underway right in front of the hotel.

Chris at check-in, listened to our ideal room request, and assigned us to a large non-smoking full ocean view room on the 22nd floor, overlooking the "Duke Kahanamoku Statue". Our reservation was only for a more modest "corporate rate, Mountain View room." He even gave us bottled water when we came back a bit before 3PM and waited for our room to be ready.

That evening we called to get a lamp fixed and few other things sent up. All was taken care of cheerily and quickly.

We enjoyed the restaurants and the people that work there. The presentation and quality are excellent, and the prices are more than reasonable, especially if you use the coupons/discounts available. The breakfast buffet changes a bit each day; I liked the fluffy Florentine eggs and tender teriyaki beef, especially.

The hotel supplies complementary towels and chairs for the beach. Yes, the hotel pool is on the small side, but the ambiance and location are superb, and the really big pool (the beach) is only a few steps away.

Every evening, after the torch lighting ceremony @ 6:30PM there was a one hour hula show on the beach with different groups performing each night, and there are movies on Sat/Sun nights a bit further along the beach. We could see all this from our room's lanai or we could be right there just by walking across the street.

On our last day, we asked for a late checkout as our flight home was at 11 PM, but our room was needed for incoming guests. Betty arranged for us to have another room, just across the hall, for as long as we wanted that day, at no charge. The bellman brought up the keys for the new room and even declined the tip I offered him.

When we were checking out, Chris noticed us and came by to give us very beautful and fragrant flower leis and to wish us ALOHA.

The Hyatt is the heart of Waikiki, with staff that really cares.

Top Local Tips for Honolulu

Things to do...... Check out those brochures that are located at every corner...they have tones of suggestions of where to visit. Sometimes the brochures also have coupons/deals also.

Things to do Always try to check out the brochures that are located at every corner. They seem to give good tips as to where to visit. They also have coupons too!

Coupons! Beginning at the airport and on Kalakaua Avenue, there are racks of brochures and maps available for free. They have some wonderful coupons to use for dining and recreation. We met a family for dinner and picked the Oceanarium Restaurant at the Pacific Beach Hotel. It was just a block away from the Hyatt, easy walking distance. "This Week in Oahu" had a 25% off coupon to use on your total bill. That was a great savings on this buffet. The young children were entertained watching the fish and the diver. Some restaurants, like Perry's Smorgasbord, require one coupon per person ($1 off the buffet), so pick up extra books!


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  • Address: 2424 Kalakaua Avenue - Honolulu - Hawaii - 96815 - United States
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