Browse our comprehensive directory of hotels in Hawaii and you'll notice something very different. Unlike other travel sites we provide full hotel contact information including telephone number and a direct link to the hotel's official website, so that you can make a direct comparison between web offers and direct hotel rates.
You can even check out independent reviews and ratings submitted by our users to help you find the perfect hotel in Hawaii. Simply click the city you're visiting now to get started! |
| Top 3 hotels in Hawaii (by user rating) |
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| Submission date: 2008-03-03 - Date of Stay: N/A |
| Submitted by: Peter - From: United States |
| Type of Traveller: Mature Couple - Age Group: 60 + |
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| Pass on this one - Stay elsewhere |
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We found the Royal Kahana to be a 33 year old, 12 story resort suffering from an abundance of apparent maintenance issues and problems. That, coupled with a staff that seemed to be unconcerned and uncaring as well as extremely unfriendly, made this a poor value for what they charge per night.
It was quite obvious to us that the resort’s attitude and approach is to “band-aid” things instead of an on-going regular maintenance program. Parking is totally inadequate and a large number of parking spaces are marked “reserved.” Many of those spaces went unused during our stay. A large area of parking spaces was being utilized for the storage of old furnishings, equipment, building materials and even a huge pile of sandbags.
The resort has 3 elevators but most of the time only 2 were operating. The exterior lighting, especially around the lone barbeque adjacent to the pool, was inadequate. At night, the lighting in that area was working, but it was covered by shrubbery that needed trimming, making it almost nonexistent. The pool area was extremely small for the 230 plus units in the resort. There weren’t enough lounges or chairs around the pool or on the small grass area near the beach. Many guests were overheard complaining about this problem while sunbathing around the pool.
The air conditioning was barely adequate and ran most of the time, but never seemed to cool the unit down. There are several resorts along Lower Honoapiilani Road in Kahana that have a lot more to offer at a much cheaper price. Do yourself a favor and opt for one of those, not this one!
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| Go to the Outrigger Royal Kahana Resort page |
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| Submission date: 2007-12-07 - Date of Stay: N/A |
| Submitted by: Lou - From: United States |
| Type of Traveller: Mature Couple - Age Group: 51 - 60 |
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| Confused |
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I am very confused with the negative comments. My wife and I have stayed at the hotel twice now and both times they were very enjoyable experiences. If we wanted the fancy bath products and robes found at the more expensive hotels and wanted to pay the room tax, we would have done so. We were extremely happy with the beach access, the room and the pools. We are returning again in 2008 for a 12 day stay. We would like to note that while the room should be nice, it is not where we spend time other than to sleep. |
| Go to the Hale Koa Hotel page |
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