W Atlanta Midtown Hotel

, Atlanta, United States
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W Atlanta Midtown Hotel

3 star

Rooms: 28

188 14th Street Northeast - Atlanta - Georgia - 30361 - United States Hotel Website | | 404 892 6000
320 Traveller

Reviews - W Atlanta Midtown Hotel

Historical Traveller Reviews of W Atlanta Midtown Hotel

Incredible Staff Make this a Special W

from nairobs
We stayed at this W over Memorial Day weekend. At the time, the hotel had been open only about two months, but I’m happy to report this hotel had none of the usual problems with new properties. Overall, I cannot say enough great things about our experience here. All of the staff -- valets, W Ambassadors, and front desk -- were fantastic and took great care to remember our names and seemed to genuinely care about our experience at the W. The location, for those not familiar with Atlanta, is excellent. In the heart of Midtown, it is a short walk to Piedmont Park, many businesses, and the High Museum of Art. The hotel amenities include a nice pool and sundeck that feels secluded above the city. We did not eat at the restaurants, but enjoyed sitting on the outside patio (drinks are expensive!) and found many great areas to explore and relax. Inside, the rooms are a little small, but very well decorated. All rooms have plasma TVs, iPod docking stations, and the extremely comfortable W bed and bathrobes. The W usually does an excellent job at marrying style and substance. My one minor complaint for the room was the placement of the TV, on the side wall, so you were always forced to turn your head to watch it. The other issue was the rainfall shower. Perhaps it is just a personal preference, but the water pressure seemed extremely low so it was not as enjoyable as the Westin Heavenly shower.
At the end of day, what differentiates Starwood (and this property in particular) is the level of customer service. Hearing that my wife was pregnant, the hotel not only placed a special body pillow in the room, but constantly asked about her and how they could make the stay more comfortable. I absolutely recommend this hotel to anyone and will stay here again in the future. They are having their grand opening later this week and will surely become one of the top places to stay in Atlanta.

A great weekend getaway...with a few hiccups

from A TripAdvisor Member
I stayed at the property for 3 nights over Memorial Day weekend. I must be part of the target market, because I really love the whole W Hotel concept.

From the minute we pulled up in the driveway, I felt the buzz that you just don't get from a Marriott. Our check- was easy and Haja was quick to suggest a place for lunch. The "Wonderful" room on the 19th floor was stylish and the bed looked great and was super comfortable. Loved the selection of Bliss amenities. I got a 20% off coupon to use on Bliss products when I checked in and that definitely got used!

Overall, I thought housekeeping ("Stylists") was not up to par. I hate it when things are not done consistently from day to day. One day, the bed was made sloppily, the next day not all of the Bliss amenities were replenished and one another, the room wasn't made up until 5:00pm -- and the hotel was only 40% occupied. I was also awakened early on Monday morning by a woman who appeared to be from housekeeping (I don't think she spoke English) but she could tell that she woke me up and I was not very pleased. She apologized and left, so I don't even know what she wanted.

James Fay, one of the concierges, made some great suggestions and recommendations. We're more interested in eating and shopping than touring and James was able to point out interesting areas for us to check out.

The public spaces (lobby, patio and pool) are gorgeous. As others have mentioned, there is a serious lack of service in the pool area though - and some shaded area would be a nice touch.

Breakfast at Spice Market was so-so. Drinks in the Lobby Bar were creative with some interesting appetizers. We went to the Whiskey Bar, but I didn't care for the music ("Sweet Home Alabama??? ) so we didn't stay long, but if you like that kind of music, it was quite a scene.

Overall, I enjoyed my stay and would definitely go back. I've stayed at the Perimeter W, too, and I found Midtown to be preferable in terms of location.

Spectacular Hotel but Skip the Bliss Spa

from PeachGirl1
Starwood did a fantastic job renovating this old Sheraton hotel in the heart of Midtown Atlanta. The location could not be better - you can walk to Piedmont Park for an event or just for a nice jog, the Woodruff Arts Center is within walking distance and it is connected to Colony Square which has every fast food restaurant you could want, including Chic-fil-a if you area fan! Everything has been updated and the common areas including the restaurants, bar, and "living room" are spectacular, very funky fabulous, and over the top. The pool area has also been renovated, but needs a little something extra. It is clean and the seating/lounging area is nice, but the servers are not proactive about bringing menus or drinks and don't seem to be dedicated to pool service. They just have service people dressed in dowdy uniforms that are more dedicated to bringing your room service than pool service. They could use some plants and maybe a bar outside and some nice big white fluffy towels. The hotel service overall is very good - not the Ritz, but pretty good for a hotel in this price range. The rooms are very sleek with great big flat screen TV's iPod docking stations and a place to plug & play with your computer inputs. The bathrooms are great (although they have some issues with the water pressure in the showers - it took forever to wash the shampoo out of my hair) and the Bliss amenities are nice. The Bliss Spa downstairs was the only disappointment. After paying over $180 for a massage (including gratuity) I was extremely disappointed. They do not have a steam room or a whirlpool and the lounging area is the size of a shoebox and overcrowded. They supposedly have a "brownie bar" but all it includes is small grocery store brownie bites, little pieces of cheese and some cucumbers set up on a coffee table. For a great Spa in Atlanta try the new Rosewood Hotel's Spa at The Mansion on Peachtree. The prices are about the same, but the spa is amazing. The spa amenities here are not lavish enough to justify the prices. The massage itself was just okay. All in all, I would say the W was an awesome place to stay for a hotel in this price range and if you are looking for nightlife and location, you have found your place!

Great Time at the new W

from Nashman2
Having stayed at the Sheraton before the makeover I was exctied about staying at the new W.
The staff couldn't have been more attentive from our walking in the door. Check-in was a breeze.
The renovations have been well done and the rooms are totally new.
The widescreen TV actually has a handful of HD channels.
My complaints are few; Getting into the hotel drive is a challenge in trying to turn accross the heavy 14th St traffic. A traffic light is just badly enough placed to makes easy entry impossible.
Also the room is shocked full of snacks and drinks, but everything, including bottles of water (@ $8.00), are way overpriced.

'

from TravelBug88000
Stayed here for one night to see if this hotel really lives up to it's high prices, and while the room was nice but small, kind of similar to the Delano in Miami, it did not "wow" me. Weekday rates are $399.00 a night, and not worth it, I would say this hotel is worth in the $200 a night price range. Staff was ok, but service was not up to standards for that kind of room rate. Go to the Four Seasons down the street for much better service and similar prices.

Cool Place

from bstro202
I stayed here for two nights for a business meeting...I live in the Atlanta 'burbs so didn't have to travel far.

I really liked it! It was very modern, funky, and cool so if you're looking for a Four-Seasons or Ritz-Carlton experience this is not for you...but I really enjoyed it because it was so different. Rooms were decorated with very high-quality materials, had a nice martini setup in the room when I got there, etc. And let me tell you about the service...talk about making sure that you're happy...at every step of the way these guys were all about service. Finishing touch was the valet bringing me an ice-cold bottle of spring water as I was given the keys to my car on a hot day.

Definately Recommend...it's an experience.

Very hip and cool even for the W

from EES_75
We just stayed at Atlanta's new W Midtown for two nights for a wedding weekend. Overall we had a great experience. The hotel is very trendy - the bar downstairs is definitely loud and quite a scene on the weekend nights until 1:30 or 2 am. Cool design for the lobby - more interesting than some other W hotels I have seen. We stayed in the "wonderful" room on the 8th floor the first night and it was great, but the view was a little odd. My husband asked if we could change for Sat night and they put us in a "spectacular" room on the 15th floor - the room was exactly the same but had a great view. Both rooms were nice, spacious, well appointed with all of the amenities you expect from the W - Bliss products, high tech phones/tv, etc. The king bed was very comfortable.

Drinks at the bar were good and all of the employees were really polite and helpful - and we had a lot of special requests due to some unexpected changes from airlines, etc. The hotel has a nice business center with all new Mac computers, although internet usage is not free.

Late night Mac & Cheese = highly recommended. The room service menu is on the tv.

Trying too hard to be cool

from Travelnut1965
The location is great, but this place is like the kid in high school who is trying to convince you he's cool. If you are "really cool" you don't have to yell it out, you just are. But this place is yelling "look at me I'm cool" at every turn. The king "spectacular" room was ok. The bed was comfortable, but the other furnishings were sparse and uncomfortable. The decor is unwelcoming. If location is your goal, then the W Midtown is good, but there are much nicer places for the money nearby. The people who will like the W Midtown the best are 20something club kids who likely have little travel experience to which to compare the hotel.

Typically not a fan of W BUT...

from brand_trvlr
I travel a lot for work and typically stay at the Westin chain since it is dependable and the beds are nice. Typically not a big fan of the W as they seem to try too hard to be trendy and not focus on the comforts of a business traveler.

That being said, I recently stayed at the brand new W Midtown Altanta for one night this week, and was VERY impressed. In terms of the rooms and common areas, both were designed to be trendy but not overly so like some of the chain's hotels - very sleek but without the smelly candles everywhere. There is a Spice Market restaurant in the lobby so dependably decent food, and the bar turns into a breakfast spread in the morning. Also the rooms were again sleek but not annoyingly trendy - flat screen TV's with audio/visual ports in the desk so you can plug your laptop in, nice bathrooms, and lots of electrical outlets (it's the details like that that make a difference for a business traveler).

The best part was the service - again, the little things tend to make a difference when all hotels start to look/feel the same, and I was truly impressed with the staff. I forgot my cell phone in my car when I valet parked it, and they came looking for me to bring it to me. The hotel manager offered complimentary drinks at the bar in the evening with a personal note, and the concierge was very helpful (sometimes you feel like they're paid by the local restaurants to guide you to a mediocre place). And I got a coffee in the lobby in the morning which had a price of $2 (Illy coffee) and the woman at the counter said not to worry about paying.

All in all, the service is what really impressed me more than anything here, and would definitely stay again.

Not finished, or just not nice

from intheatl
I live right across the street from the W in Midtown. I had friends in town so they decided to stay at the W. I have to say this hotel either isn't finished or it just isn't really nice. I went to the bar and while it was nice, it was not spectacular at all. It brings that modern unfinished look. The floors are basic concrete with black paint, and there is a lot of commotion with the finishing details. At the bar I bought a couple of glasses of wine, I paid the same for a glass of wine as I would for an entire bottle. Now I know that this is what happens at nice places, but the bar here just didn't make me feel like I should be overpaying this much.

Rooms were ok, again nothing special. I hope that they are still finishing up the details because so far I expected a lot more.

Top Local Tips for Atlanta

If this Hotel was at its best appearance and service, the location is great The hotel is in bad repair. But whenever it is back to its full operational standard (As I know Sheraton Hotels usually are), this location is great for getting around Atlanta and visiting cultural sites and restaurants.

BBQ Check out the ribs at Fat Matt's - awesome!!

Coming from Airport taking Marta. If you want to save money, I would definately take the train from the Airport and get off at the stop closest to your hotel, and just catch a cab from there.

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Other names for W Atlanta Midtown Hotel

  • w hotels atlanta
  • w hotel atlanta
  • Address: 188 14th Street Northeast - Atlanta - Georgia - 30361 - United States
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