Omni Hotel at CNN Center, Atlanta
Reviews - Omni Hotel at CNN Center
Read 452 additional reviews of Omni Hotel at CNN Center at TripAdvisor.
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Historical Traveller Reviews of Omni Hotel at CNN Center
Above and beyond expectationsfrom A TripAdvisor Member
I took the advice of other people on here and joined their select guest program which got me a room with all my preferences: high, king bed, non smoking, down pillows, and a USA today newspaper with comp. beverages in the morning.
I was put into the new tower (North I think) on the 18th floor, which still offered me a nice view of the park.
Everything in the room was really nice, and the chaise was a nice feature.
What really got me was the customer service. We ordered room service and they overcooked my burger and forgot the Perrier. I called to complain, they sent me another burger, took it off the bill, and gave me free breakfast the next morning for both my fiancee and I.
Take the CNN tour while you are here.
Only Weekendfrom pryclss
At Priceline Rate, Great Bargain!from GSUStudent
5 different rooms/serious problemsfrom A TripAdvisor Member
Think twice about booking this one!
Loved it, but one major complaintfrom firstlove
The only problem was inside the hotel room itself. While the furnishings were beautiful and the room was very spacious, we had an adjoining room (all are adjoining), and could hear everything next door. To make matters worse, there was a small child in the next room that cried and lauged very loud (as babies do), and a mother that scolded the young child. It sounded as if they were in our room. When I say we could hear everything, I mean that we even heard the mom talking of what white shirt she would wear with her khaki pants. IF I CAN REPEAT EVERY WORD OF THEIR CONVERSATION IT MUST HAVE BEEN PRETTY BAD! We even tried to turn the television up to no avail.
Finally, we requested another room and went to check out the room in the north tower. As indicated on the website, the odd number rooms were overlooking a railroad track that we read was loud at times. It was not as spacious and smelled of smoke.
Chosing what we thought was the lesser of two evils, we stuck with our room with the park view. As expected, the baby was in bed early, so we enjoyed the peace and quiet at night. Then, at about 7:30 in the morning, our neighbors woke up and woke us up in the process. We could not go back to sleep until 9:00 a.m. when they left. I was so close to banging on the wall to get them to shut up.
Overall, the trip was great and the hotel was nice, but the adjoining rooms aren't good unless you travel with a group and need two rooms together. The Prime Meridian restaurant in the hotel was nice. We went down and had a good dinner, not great, as the menu was very limited. The dining area was empty, probably because Atlanta has so many other great choices. (I would recommend a smaller, more exotic restaurant) I recommend the chicken spinach quiche - fantastic.
One last thought, the valet was expensive. What discount we got on the hotel room was made up for with the $20.00 valet fee / overnight. One plus, they have in and out service and were very prompt.
Five out of five stars!! Fantastic!from abmsam211
Immediately after booking this room, I registered as a Select Guest on the Omni Website, and was asked to choose certain room particulars for my profile (i.e. high/low floor, feather/foam pillows, king/double bed, etc.). This program is free. Upon arriving at the hotel, my key was waiting for me. We were granted each and every request, and more. I received a card to hang on our door that specified our choices for a complimentary morning beverage and newpaper. We were also able to choose what time we would like these items to be brought. (I asked for a 7:45 am delivery, and the knock came at precisely 7:45 am!) We stayed in the North Tower, the newer of the two towers of the Omni. This 28 floor building is beautiful inside and out. Our room was on the top floor with a beautiful view of the city. It was nicely decorated and had a gorgeous bathroom that any girl would love. I could find nothing wrong with the room, and I was searching! The bed linens were incredibly comfortable, I would guess 300 thread count.
Each employee that we interacted with was unusually professional and courteous. Priceline was not mentioned at check-in, only that our reservation was prepaid. Be aware, though, that valet is the only parking option offered by the hotel, and a $20/night fee is charged to your room. If you are interested, there is a parking lot located down the street for $8/night, but we opted for the safer valet.
This hotel is literally attached to the massive CNN Center, which is also across the street from Phillips Arena, Georgia Dome, Centennial Olympic Park, and the World Congress Center. The atrium at the CNN Center houses many dining options, mostly fast food. We took advantage of the Taco Bell for a late night snack, and Chick Fil'a for breakfast.
Overall, I would rate this hotel a 5 out of 5 stars. Fantastic service, accomadations, and location.
very nicefrom A TripAdvisor Member
WE LOVE THE OMNI!!!!from A TripAdvisor Member
Staff treated me like visiting royaltyfrom Consultantgal
A very classy hotel in downtown Atlantafrom A TripAdvisor Member
There were some positives - As noted before, the hotel is quite elegant and beautiful. There is definitely a lot of attention to detail. We stayed in a room with an awesome view of Centennial Park and the Atlanta skyline.
I would probably not object to staying here again, but I think that for the price that is paid, that some of the amenities are lacking.
Top Local Tips for Atlanta
I 20 all the way We were not sure how much city driving we would have to endure, but you just fall off I-20 and are right there.
Metro Purchase ONE WAY Breeze card and add money. You CANNOT share the card.
Aquarium Try to get there either really early or for evening opening - very busy with the kids out of school in summer. Beautifully done !
Other names for Omni Hotel at CNN Center
- omni hotel cnn center
- omni hotel atlanta
- omni atlanta
- atlanta omni
- Address: 100 CNN Center - Atlanta - Georgia - 30303 - United States
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