Indigo Hotel Atlanta Midtown

, Atlanta, United States
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Indigo Hotel Atlanta Midtown

5 star

Rooms: 140

683 Peachtree St. NE - Atlanta - Georgia - 30308 - United States Hotel Website | | 404-874-9200
254 Traveller

Reviews - Indigo Hotel Atlanta Midtown

10/10
Best Personalized Service
Submitted by: Tom Johnson in 25/10/05
  • Age Group: 51 - 60
  • From: United States
  • Traveller type: Business Traveller
It's the personal touch that keeps me coming back to InterContinental's Hotel Indigo in Atlanta. On a recent trip the hotel bartender served up my favorite drink — Absolut vodka and tonic with lime — even before I could place my order. And she provided more personal favorites: special bottled water from Norway and a basket of blue chips with blue-cheese dip. The bartender was new and I had never met her! Other special touches have included a soothing CD in my room after a particularly stressful day, M&Ms and handwritten notes welcoming me back. One day, I rushed into the lobby to escape an impending rainstorm and later found my favorite bottled water with a personal note. It turned a bad day into a good one. I highly recommend Hotel Indigo Atlanta.

Historical Traveller Reviews of Indigo Hotel Atlanta Midtown

ll book here again

from Veghead
We chose Hotel Indigo over nearby Georgian Terrace because we were traveling with pets and the latter no longer accepts them. Our room was clean, bright and reasonably priced, especially for the location. We liked that we could park the car ($18/day in their garage) and either walk or take the nearby Metra train. (My 6'2" husband did fine with the famously small bathrooms (though as boaters, we have lots of practice with small spaces.) I think the restrooms are only an issue if you are quite overweight (neither of us is skinny) or if two of you need to be in there at the same time.

The room was perfect for two adults and two cats, though we didn't spend much time in it while visiting the great restaurants, museums and nearby Piedmont Park. Our only complaint was that we wanted to stay a second night--they were booked and when we asked to be put on a waiting list, they said we'd have to keep checking in to see if there was a cancellation, though they humored us by jotting our names on a piece of paper--seems like a goofy system in this computer age--my dentist has a better cancellation system. We're planning to return on our next trip thru GA.

Good, but could be much better for the money

from A TripAdvisor Member
I stayed at Hotel Indigo in March for five nights. Booked online through their site and when I arrived the clerk tried first to give me the wrong a room (a double rather than a single queen) and then he overcharged me for three out of the five nights. In other words, I booked for one price and they charged me around $20 more per night. Spoke with management, they said they would correct it on my final bill but still billed the higher price. Fortunately, it was billed to an expense account--the finance folks on our end got the money credited back.

Other than the funky desk/management service, I had no problems with the place--it is small but relatively new and clean and, as promised, pet friendly. My only problem is that the staff tried to pull a fast one...oh, but also the room service sucked. Do not waste your money there, get up, walk a few blocks for a good sandwich or quick bite before you crash.

JUST SAY NO

from A TripAdvisor Member
Actual letter sent to Indigo and Intercontinental Hotel homepage:
March 24-27. I am so very disappointed at the Indigo. And I have a bruise on my chin to prove it--and a twisted ankle. The chin is from getting off the commode and hitting the sink and the ankle is from getting off the bed. Will and his staff were wonderful and they listened to my complaints/suggestions. HOWEVER, I felt it should go higher. 1. The curtains should be hung above the window--I told one lady this and she said "oh there are plastic ones you forgot to pull"--NO I pulled them--they just are not hung to make the room dark. 2. The entry door needs to have a kicker and stripping around it to block out some of the light. Sad job of hanging doors---I am in Civil Engineering so I know things like this—and even if I wan't—when you can see everything perfectly in the room in the middle of the night—it is TOO LIGHT. 3. Will tried to help me with my phone--which did not work all Sunday afternoon. Told this to the clerk when I was checking out and she said "oh goodness we haven't had phone service at the desk either". NOT news a guest wants to hear. 4. No Pepsi products---I was told because COKE was two blocks over---Big deal, most hotels that consider what their guest want and will either alternate floors or have the "off" (or non contract) company on one floor, or outside by the pool. 5. The bed needs to come off of whatever stilts you have it on. I have a replaced knee and a healing fractured knee and now I am sporting a turned or twisted ankle thank to trying to get off the bed. There is NO need for the bed to bed that high. 6. The bathroom is horrible—as stated above—my chin has now got a lump the size of a cherry on it. One lady explained: The Ritz-Carlton only had 79 rooms, but we renovated to make it 150 rooms—at the cost of the bathroom??? NOT a good management decision. I would take the chair and ottoman out of the room and make a bathroom—that a guest truly could relax in. 7. Will helped me with the internet—by showing me a different computer to use—and then NET NANNY would not let me do anything—or even go to my personal Webshots page http://community.webshots.com/user/ejflakes2 where you will find photos of my room in the Atlanta album. 8. What do you call your little café/bar area? It is not a café---folks wait on you at a café. It is not a bar—every drink had coffee flavor to it—and I am very allergic to coffee—so that was a waste of money and time. Why not have foods people can actually eat for breakfast at least? Spinach Muffin?? Gross. 9. So why do your clerks bother to ask "how was your stay" NO ONE cares!! NO ONE offered me any comp anything; NO ONE offered me a number to call or a form to fill out. NO ONE offered me the manager to speak to. I have stayed at the Intercontinental in Toronto---which was perfect. I have stayed at the Venetian in Las Vegas—a couple of problems there and the manger listened and comp(ed) me a night—class act. OKAY it is too late now to have anything done—my bill is paid, however anyone asks me and I will do my best to dissuade them from staying at the Indigo, Atlanta. Given a free night's stay on the street or the Indigo—sorry folks my health means to much to me—I am taking the night on the street. OH the good things--I think her name was Melba--she got me a six pack of PEPSI from a corner store about a block down--yes I tipped her nicely--but this was above and beyond. Will tried--things were just out of his hands. And you were in walking distance of the FOX.

What a disappointment

from actisup
I'm a big big fan of boutique hotels and I just love the look of the Indigo. I was staying in the Georgian Terrace next door in 2004, when it was being finished.

So, I had great expectations when I checked in for the weekend recently. I was less surprised by the coldness of the reception staff than by their general air of incompetence.

My disappointment was fully realized when I saw our room. There was barely enough room for our weekend bags and we travel light. Totally agree with another reviewer that the bathroom was impossibly smmall. the furniture used was just too bulky for the size of the room

It was also noisy, not only in the room, but also the lobby.

This hotel advocates the qualities of a small boutique hotel but fails to deliver on every point.

Stay next door. The Georgian Terrace is nothing to look at but it's similarly priced, has a rooftop pool and huge rooms.

Charming

from ceegee58
Hotel Indigo was such a pleasant surprize. The photos on the website looked great, but you never really know...Well, it was everything the photos promised and more. The decor was absolutely charming, especially the hardwood floors and whitewashed clapboard furnishings. The bathroom is indeed small, but still cute as can be. Melba at the front desk could not have been more friendly or helpful. And we met Indie, the resident Jack Russell terrier, as we were leaving. I would not hesitate to stay there again, and look forward to trying other locations as well.

Good Location/Value

from A TripAdvisor Member
I stayed here for the Sugar Bowl. Rooms are decorated very nicely. Bathroom is small. Location is great. Close to the MARTA.

Great Hotel, Great Value

from fjkdla
We thoroughly enjoyed our stay at Hotel Indigo. The hotel's unique decor and dog-friendliness (we love dogs even though we don't have one....so nice to meet them in the lobby and on the elevator) give it a boutique feel that we enjoy.
Yes, the bathroom was small, but if you're a normally-sized person you won't have any problem. If you're obese you might have a little trouble navigating the close proximity of the toilet/sink, but the shower is generously sized and they provide Aveda soaps and shampoos, which are fabululous.
The room was immaculately clean and the minimal use of carpeting was intelligent considering their dog-friendly reservation policy.
The "cafe" was our only criticism....it was understaffed and the food was a little stale. Have breakfast elsewhere.
The location was great - - there were a couple of restaurants close by; we especially liked the micro-brewpub down the street, which was recommended by the desk clerk. The food there was surprisingly good for a place that's focused on beer, and the beer was excellent.

Enjoyable, relaxing, great value

from MannyL
I can't really think of any real negatives about the Hotel Indigo. Yes, the bathrooms are small (but incredibly, not the smallest I've had to deal with - NYC holds that title), and the dining options are limited. But, since we knew that going in, I can't call those negatives; they're simply facts of life. I didn't go to Atlanta to sit in a tub or eat at the hotel restaurant, so it didn't matter to me.

We stayed at the Indigo because it's dog friendly, the price was right ($115/night), and the convenient location. I kind of expected a place a little tattered or worn - maybe because of the dog friendly aspect - but it was every bit as nice, fresh and clean as it's website photos claim. The only hint of its pet policy was people walking through the lobby with their dogs - and the guys running around ready to clean up after them (although it appeared that cleaning up after the dogs wasn't often necessary!). The staff was very friendly to us (we snagged a lot of treats for the dog, too) and the room was very spacious and bright.

We were about a block from the Marta station, and only had to retrieve our car once (fortunately, because the Rockettes are currently performing at the Fox Theatre, and the Hotel's parking garage was getting a big workout from it). There were plenty of restaurants within walking distance to choose from, so the lack of hotel dining options wasn't an issue for us.

I used the fitness center twice. It was small, but quite servicable (two treadmills, and elipitical machine and a bicycle; a universal-type of weight system, and a few mats for sit ups, etc.). It was accessible 24 hours a day, and it appeared not many guests were taking advantage of it.

Basically, the hotel is as advertised - maybe a little modestly appointed, but what it does, it does very well. It's clean, comfortable, cheerful and really an excellent value. I'd not hesitate to stay there again - with or without the dog!

Solid hotel

from atlaffinity
this is a very clean hotel with striking (though small) rooms.

my parents stay here often while in town. you can usually get a rate of $99 or less if you look around.

i could see it being loud on weekends though if you were on a lower floor facing Peachtree St.

Truly unique

from scootermac
The other reviews are right on the money about the property. We stayed there one weekend night in June. The decor is beautiful - very relaxing - especially in a downtown setting. The bathrooms are surprisingly small, even for a historic property. Great staff, but an expanded food and bar offering would be welcome. All in all, a very nice experience, and a change of pace from the same old hotel decor.

Top Local Tips for Atlanta

MARTA feel free to ask the natives for advice when getting off the MARTA.... you never know where you might be coming up from underground!

Silk Silk

Tasty Atlanta Eateries I adore Eats on Ponce De Leon, any Mellow Mushroom or Fellini's pizza, R. Thomas and Sons on Peachtree Ave (24 hours), Vortex in Little 5 points or in Midtown on Peachtree Ave, Strip in Atlantic Station, Shout on Peachtree Avenue (both are great for young singles in the evening) and Brio on Peachtree Avenue. A trip to Atlanta wouldn't be the same without eating at The Waffle House...may not be the classy place to eat, but darn it's just so good!

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Other names for Indigo Hotel Atlanta Midtown

  • atlanta hotel indigo
  • Address: 683 Peachtree St. NE - Atlanta - Georgia - 30308 - United States
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