Embassy Suites Hotel Atlanta Buckhead
Reviews - Embassy Suites Hotel Atlanta Buckhead
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Historical Traveller Reviews of Embassy Suites Hotel Atlanta Buckhead
Great, but...from poornima
The second night of our stay we were woken up rudely at 6.00 am to the sound of a helicopter landing near the room; it turned out they were doing swimming pool repairs on the second floor with a heavy drill. Apparently, the general manager actually scheduled this event. In fact upon check-in, I had specifically asked for a quiet room, and I was given assurance that there was no construction going on! That showed very poor judgment and no communication through the management lines. However, I must say they made up very graciously, and seemed to take our complaint seriously - no brush-offs, and they did compensate one night's stay, and even gave us a nice goody-bag to go. I think this hotel is so full of business clients they tend to put the families on the lower floor - so ask for the upper floors if you really want peace and quiet, although the second floor does give you easy access to the lobby, the big TV and lounge areas.
Another weak area is the concierge services, it seemed as though the staff knew very little more than what I knew, and could not really help with any suggestions or information on sightseeing, nor could they assist with bookings for popular venues like the acquarium. This just reflects the fact that the hotel is geared mostly towards business clients.
Overall, it is a fine hotel and we would go back there again, only I would be very cautious in finding the right room.
Not simply the best but acceptablefrom A TripAdvisor Member
Though this hotel was NOT "simply the best" as indicated in a previous post it was, in some areas, above average.
We found the front desk staff to be "snooty" and if you asked them any questions it was obvious they did not wish to be bothered.
The valet parking staff members were friendly and efficient. We never waited more than three minutes for our automobile.
The Hotel Shuttle Service they advertise (allegedly they will give you a ride to any location within a mile of the hotel) is a joke. When we inquired about this service we were told, by the front desk staff, we had to be in the lobby waiting for the shuttle an HOUR before we needed to leave the hotel, there was no guarantee the shuttle would take us to any location by a specific time and there was no guarantee we would be picked up and returned to the hotel.
We found the restaurant staff to be wonderful and the food very good (especially the fruit plates).
The room/suite was clean, the beds were comfortable, and the bathroom very clean and neat. Guest ammenities in the bath (shampoo, etc...) were limited to only shampoo and lotion (no conditioner, etc...).
The windows had a very unique ventilation system that allowed fresh outside air into the room through a sliding system of grates and filters and we enjoyed the cool fresh air.
We were very unimpressed by the furniture in the suite/room which we found to be old, scarred, nicked, and scratched.
We paid $178.00 per night at this property. All-in-all it's a $125.00 per night property given the condition of the furniture in the rooms, the limited bath ammenities, and the service level.
Simply the Best!from rgoz3
The breakfast was probably the best part of my stay.
All you can eat and we're not just talking continental breakfast. They had pancakes, made to order omlets, scambled eggs, hash browns, bacon, sausage, toast, pastries, bagels, cereal......
Rooms were very spacious with fantastic views of Buckhead and downtown Atlanta!
Only downside to this hotel is that it's a long walk anywhere you go, but the hotel has free shuttle service anywhere you want to go within a mile radious. The Marta station is only 1 1/2 blocks away.
I would recommend this hotel to everyone!
Great location, Great Hotelfrom MrMLM
Extra Mile Awardfrom carol
Room was clean, spacious and if your staying longer, there is a refrigerator and microwave. Loved the open/airy feeling of the Hotel. Breakfast was very good and lots of choices and once again efficient service for the number of people to be served.
Good job Embassy Suite! I'd definitely return.
PS Our work associates stayed at one of the leading hotels (twice the expense) with horrible service.
Perfect with teens!from A TripAdvisor Member
We generally need to get 2 rooms for the 4 of us but decided to try a suite style hotel for our last few days together as a family.
The following were features that made it a great stay...........
Room size: Spacious and large room was great for all the extra shopping we did for the dorms! We never felt crowed.
Clean: Rooms were very clean as well as other areas of hotel.
Sinks galore: I loved having an extra vanity with sink and mirror in the bedroom area. Great for doing makeup,hair while others showered. A 3rd sink was in the "living room" area near microwave, coffee maker, mini refrig where kids had sleeper sofa.
Breakfast: They had a great breakfast that was included with the price of room. The biscuits were great!!! (biscuits available midweek only) This was a great money saver for a family of 4.
Pre-Dinner Cocktail hour: Free cocktails and nibblers! Nice way for parents to wind down after all that shopping with teenagers.
Staff: Superb!!! Friendly!! It was a pleasure to see their smiling faces every time we walked by. They were very honest about recommending restaurants (free shuttles) and gave us their opinions about places to visit in Atlanta.
Only one negative: One night were all exhausted and decided to eat dinner in the hotel. That was a disappointment! Poor quality and service. Be sure to go out to the many fabulous nearby places instead!
A Decent Hotelfrom wjgoehring
Loved it!from gene-cindy
The staff make this hotelfrom A TripAdvisor Member
if i went to atlanta again i would definitely stay here.. or the new hotel being built just down the street- popping back daily to visit the staff at the embassy suites!
Top Local Tips for Atlanta
Swim by the Aquarium You won't be disappointed. I would recommend going on a weekday as I hear the weekends can be quite busy. It opened in 2005. You see hundreds (thousands?) of fish but it is not overwhelming. We had a quick bite at their restaurant that had a big and varied menu.
MARTA They have an excellent train system in Atlanta. If you are willing to do some walking you can get away with having to rent a car.
The Subways If you have never been to the Atlanta area, please make sure you know exactly where you are staying, there are different parts of town and if you don't get it right you can end up on the wrong side of town. The subways are easy but difficult if you don't know exactly where you are going. A pass is $2.25, that is for the pass and the fair, which is $1.75. The Subway is the easiest and cheapest way to get around.
Other names for Embassy Suites Hotel Atlanta Buckhead
- embassy suites buckhead
- embassy suites atlanta
- atlanta embassy suites
- Address: 3285 Peachtree Road - Atlanta - Georgia - 30305 - United States
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