The following is my complaint and the Feedback 301 South Frontage Road I4 Exit 22 Plant City, FL 33563 US Case # 1943929 -----Original Message----- Sent: Sunday, December 03, 2006 10:32 PM To: internet.customerservice@rsd.cendant.com Subject: Days Inn FEEDBACK Topic Brand ID DI First Name David Date Of Stay 2006-12-03 Hotel Name Days Inn Hotel Address Plant City, FL Feedback 301 South Frontage Road I4 Exit 22 Plant City, FL 33563 US This facility has MULTIPLE issues and needs attention I could not send the original list of issues due to your comment page not accepting english grammar punctuation Which in itself tells me a lot ABOUT DAYS INN To let you know that I was completely disappointed with the facility in Plant City, FL room 117! Myself and a friend stayed tonight I drive truck for a living and truck parking was the utmost importance. When I saw the sign from interstate 4 that said there was truck parking I though I was in luck However when I was walking to the room I noticed that the parking lot was filthy, littered with trash We continued on to the room and became aware of the fact that there were working women hanging out around the rooms and the main lobby (I was defiantly was not pleased when I was propositioned by one) When we entered the room we noticed that the curtains were falling apart and extremely filthy The beds were worn out, very uncomfortable along with the pillows being stained and smelly There was graffiti on the bathroom walls and door The toilet ran all night There were holes in the wall The whole room was a mess I was always under the impression that Days Inn was a place where you could get a nice clean room and have a good nights sleep This was defiantly not the case here and I am positive that I will not take the risk and stay in any Days Inn ever again Dear David, Thank you for contacting the Days Inn Customer Service department concerning your stay at the Plant City, FL hotel. We sincerely apologize that the property did not meet your expectations of Days Inn's high standard of guest service. This property is independently owned and operated under a Days Inn franchise, and its management is responsible for meeting Days Inn standards. The information you provided has been forwarded to the General Manager of this franchised hotel for review. Please allow a minimum of 7 business days for the General Manager to investigate your concern and respond. Once again, we sincerely apologize for not meeting your expectations. We place a high value on your continued patronage of Days Inn facilities, and we hope that you will stay with Days Inn again soon. Sincerely, Jessica Stange Customer Service Representative