Submission date: 2006-06-28 - Date of Stay: July 2006
Submitted by: Froy - From: United States
Type of Traveller: Special Interest/Event - Age Group: Under 18
Terrific place and staff
I love the rooms, and the service. If you are looking for a place that is romantic, business related, and at the same time have fun. The Wyndham resort is that place.
Submission date: 2006-04-17 - Date of Stay: April 2006
Submitted by: Katherine - From: United States
Type of Traveller: Business Traveller - Age Group: 41 - 50
Room Type Misrepresented by Reservations
I did not stay at the Wyndham, because of my experience of making a reservation with them.
I made a reservation for a room with a king sized bed, and made it clear to the person who took the reservation that a double bed, the other room type available, wouldn't suit me. No problem, she said, made the reservation, and said she'd send a confirmation email.
First, I got no confirmation email, like I requested. No problem - I called them back, and asked that they send it. They had my name wrong, and my email address wrong. No problem, I told them the correct one.
When I got the confirmation email finally, it said "two double beds". I'm thinking, no problem, I'll just call them and correct it. But, when I called, suddenly the people I spoke to were distinctly...unfriendly.
When I got the reservations manager on the line, the story magically changed, and suddenly my reservation for a king sized bed was a "request" - and that bed size could not be guaranteed. I asked...Read more
Type of Traveller: Family Traveller - Age Group: 31 - 40
The Worst of the Worst! Oct. 2005
We recently stayed the Wyndham Orlando Resort. We checked in on September 28th and stayed through October 2nd. I have never had an experience quite like this!
The first room we checked into was in building 6. The room smelled awful! Like mold and mildew. It was so strong, that it overtook us at the door and made me and my family nauseous. We requested a room change and were given a room in building 5, which smelled much better.
We had a full itinerary for our time in Orlando, and the next morning we got up early and started getting ready when my son pointed out the bug on the wall. Upon closer inspection, I could see that it was a cockroach that was almost two inches long! We immediately called the front desk who said they would send someone right away. FIFTEEN minutes later, housekeeping finally called and said they would send an exterminator. We never saw the exterminator.
My husband and son had to chase the cockroach and catch it themselves! While doing so, they ...Read more
Submission date: 2005-10-06 - Date of Stay: November 2004
Submitted by: Iain C. - From: United Kingdom
Type of Traveller: Family Traveller - Age Group: 31 - 40
Great Value / Great Location / Great Hotel
Having now stayed at The Wyndham Resort six times in the last seven years, I must praise the hotel for its overall standards and consistency over this time. I have always found the staff helpful and the hotel grounds immaculate. The rooms have always been clean although at certain times of the year they can get a little bit musty, but this is mainly down to the high humidity. Gatorville Bar at the pool area is excellent, with a good choice of snacks or meals available at a reasonable cost. The gym is also available for the more energetic guests. Overall I would say that it is an ideal hotel right in the centre of Intl Drive, close to all amenities / restaurants and with tons of lush tropical gardens, ( not forgetting the ducks ! ) all at a pretty reasonable room rate. Check it out !