Orlando Vista Hotel, Orlando, United States

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Orlando Vista Hotel, Orlando

Traveller Reviews

Rating

3.6/10
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Official Contact Details - Orlando Vista Hotel

  • Address: 12490 Apopka Vineland Road - Orlando - Florida - 32836 - United States
  • Phone: 407 239 4646
  • URL: http://www.doubletreeclublbv.com/
  • Official Website:
  • Hotel Class: 1 star
  • Rooms: 246
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"Being a Hilton Honors member, I went to the their website to book a hotel for our trip. I found a..."

"on check-in, a bag of smelly garbage (food scraps) was in one of our rooms. In our other room,..."

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Reviews - Orlando Vista Hotel

7 reviews (Showing 1 - 7)
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Rating:

3/10
No Longer Doubletree
Submitted by: Arizona Rose in 01/22/07
  • Age Group: 31 - 40
  • From: United States
  • Traveller type: Family Traveller
Being a Hilton Honors member, I went to the their website to book a hotel for our trip. I found a really colorful hotel not far from Disneyworld and Universal Studios. I made my reservation for 8 nights back in December 2006 for my stay in January 2007. Upon arrival, the first thing that I found inconvenient was the U-turn I had to make a block or so down just to get to the hotel from the I-4 freeway. There was no easier way. I did notice the hotel was again, very colorful. However, it did NOT have a sign out front or anything displaying the name or address. So I am grateful for the fact that it was colorful. That is how I found it. Upon check-in, there was a HUGE disappointment! This is when I discovered that this hotel was no longer a Doubletree or affiliated with Hilton or AAA at all. So the points I thought I was accumilating and the service I was accustomed to wasn't obtainable. That was evident when the Customer Service/Check-in people (including the "manager") couldn't explain to me why I wasn't informed that the hotel switched ownership as of January 1, 2007. The also weren't very friendly or happy people. It was as if I had burdened them by checking in - which did take close to 45 minutes. After a 6 hour flight and being up since 4am, I'll have to say that my check-in too far too long! When getting to the room, it was okay. Clean. I'd have to say the best part of this hotel was the beds. Very comfortable bedding. There was an interesting event that occured with the maid (who came knocking every morning just after 8:30am). One morning after we came back late the night before, we were sleeping in and I asked her to come back in an hour or so and she just stood there in disbelief . She mumbled with a hint of anger, "this is my last room". My question to you is: Did I Book My Vacation Around My Family or The MAID??? In order to be fair, another pleasing thing for me was the soap, lotion, shampoo and conditioner where Cucumber Melon from Bath & Body Works. (Hey...I'm trying to be fair here). Upon check out, another hassel, I noticed that I was being charged daily for a safe. $1.60 a day that I didn't even use. Also my bill had not reflected a $0.75 daily credit for choosing not to receive the morning paper. We didn't get exceptional service, not even good service. The new Orlando Vista Hotel would have not been my choice for my family to stay at for a week in Orlando, Florida. We didn't even get cookies upon check-in as we normally do with Doubletree. My t.v. remote didn’t work and my shower didn’t drain so as I showered I stood in about 5 inches of water. :(
 
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Rating:

2/10
unacceptable
Submitted by: bgruce in 08/22/06
  • Age Group: 51 - 60
  • From: United States
  • Traveller type: Family Traveller
on check-in, a bag of smelly garbage (food scraps) was in one of our rooms. In our other room, the toilet overflowed 3 times in the first day. In each case management was slow to respond and the employees less than concerned. With tight schedules, it was necessary to shave brush teeth etc while standing in the overflow.
 
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Rating:

5/10
The pros and cons
Submitted by: A Travel Library User in 08/08/06
  • Age Group: 41 - 50
  • From: United States
  • Traveller type: Family Traveller
This was our fourth and probably last hurrah at Disney World as a familty. Our oldest is now 16 and youngest 13...but 5'10" tall. We made last-minute plans, and beggars can't be choosers. Given this is a Downtown Disney hotel with near-Disney prices, I was somehow expecting more. We were cordially greeted with a set of four recently heated toll house cookies upon our arrival the first day. Other gifts were promised...but I suspect they were connected with Vacation Disney, so I gather pushing time shares is the latest Disney mone maker in that neck of the woods. You are now forewarned! The godsend of this hotel is that it's a close walk to an off-Disney property shopping center with plenty of venues for eats...a Waffle House or Perkins for breakfast and a pricey Indian restaurant, a TGI Fridays, a Jungle Jim's, and two or three other reasonably priced national-chain-type places...plus a great ice cream spot. After having our pockets picked (as usual) at the various Disney spots, it was an oasis of monetary relief. But the hotel itself is average. While most other hotels may yield free coffee in their lobbies, this one charges nearly $2 for a cup (usual Florida fare..which ain't good!)...interestngly their muffins cost less! My wife and I had breakfast at the hotel restaurant before our two boys awoke one AM. Breakfast for two cost about $24 with tip...we each had two eggs, mine with bacon. We knew better, of course, since we'd served he boys breakfast in bed the previous AM. We had a suite, which consisted of one room with a living area and almost a kitchenette (table, counter microwave, and bar sink). The living area contained a chair and a sofa with full-size pull-out bed. My toes hung out over the end, and I'm 5'11"...not exactly Wilt the Stilt. We gave the boys--who are taller than I am--the other room, which had two queen-sized beds and the bath. Both rooms had TVs. The rooms were separated by louvered folding doors. There was a set of four drawers across from the bathroom, which had a counter over it. This was quite handy. The rooms were clearned regularly, towels replaced, and the beds made. The small store on the first floor was always well stocked. Naturally, Disney tickets and gear can be had at another small store. My main complaint was that we never did figure out how to alter the climate control system. It was either too cold when on or a bit warm is turned off. Adjustments to the temperature control system seemed to do nothing. But we slept well enouggh on the whole despite this failing. The other main issue was that the living area was not conducive to family gatherings.,,on the other hand our boys are at an age that I'm not sure they would have taken advantage of it often if it had been. The pool was nice, and fairly empty most of our visit...but admittedly it rained a bit (with thunder and lightening) most every day. In fact, due to the weather, lines at Disney even on the weekend were comparatively short...like early February when we visited three time previously (this time, June 23-27). The buses leave hourly or a bit more often to the three Disney kingdoms. But the return buses are hard to get. Hence, we opted to walk or take our rental car to Marketplace and take buses from there. I recommend taking them to the Polynesian and walking to the Transportation Center. Better yet, save on the rental car and stay at the Polynesian, or Animal Kingdom Lodge, or Boardwalk.
 
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Rating:

9/10
Wonderful stay 1/10 - 1/16/06
Submitted by: Carol in 01/19/06
  • Age Group: 41 - 50
  • From: United States
  • Traveller type: Business Traveller
This hotel was wonderful to stay at. The rooms looked like they had a major redo. Staff was more than great! The staff was very helpful and cheerful at any request. They even held our luggage after check out, so we could visit the parks. Would stay there again.
 
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Rating:

1/10
Avoid
Submitted by: Hale in 08/29/05
  • Age Group:
  • From: United Kingdom
  • Traveller type: Family Traveller
We were supposed to stay here for 2 weeks this august. One night was to long. We couldnt wait to get from here, changed hotels first thing next morning, rooms were dirty, very noisy, hotel staff not interested, very unpleasant.
 
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Rating:

1/10
Remodeled and outdated!!!
Submitted by: N/A in 04/08/05
  • Age Group:
  • From:
  • Traveller type: Adventurer
This hotel is deplorable I was disgusted by the uncleanliness and run down atmosphere of this hotel. The Front Desk staff was extremely unprofessional and didn’t give a damn about my stay!
 
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Rating:

4/10
Horrifically uncomfortable
Submitted by: M. Turner in 03/29/05
  • Age Group:
  • From: United States
  • Traveller type:
When they say "Located at the entrance of the Downtown Disney® Resort Area" they don't mean where you park for Downtown Disney, they mean outside the ROAD THAT LEADS to Downtown Disney; several miles away in fact. And when they said, ""breakfast for two"" they actually meant ""two coupons for food from the food court at the outlet mall down the road."" Oh, I kid you not. The room was very blah. The beds were horrifically uncomfortable. The pipes and water running noises kept me up all night. The room had a digital a/c control panel but it was turned off and instead you had one of the old and LOUD standing a/c units you'd expect in a motel 6. The housekeeping staff was yelling in the halls, loudly (loud enough you could hear through the door) at several points during our stay and in Spanish. Then, they knocked not just once or twice, but THREE times in the morning to try to get us to leave so they could come in. Check-out was at 11am but they started wanting in at 9am.
 
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