Crestwood Suites UCF Hotel, Orlando, United States

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Crestwood Suites UCF Hotel, Orlando

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Rating

1.0/10
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Official Contact Details - Crestwood Suites UCF Hotel

  • Address: 11424 University Blvd - Orlando - Florida - 32817 - United States
  • Phone: 407-249-0044
  • URL: http://www.crestwoodsuites.com
  • Official Website:
  • Hotel Class: 1 star
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"This place is a horror. No matter what you see online, no matter what the "model room" looks..."

"I used to do network installation across the US, and I've stayed in many hotels. This was the..."

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Reviews - Crestwood Suites UCF Hotel

2 reviews (Showing 1 - 2)
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Rating:

1/10
Dirty place, rude staff
Submitted by: W. Goodwin in 11/30/06
  • Age Group: 31 - 40
  • From: United States
  • Traveller type: Budget Traveller
This place is a horror. No matter what you see online, no matter what the "model room" looks like, view the room you're actually checking into. Mine had a dirty and smelly carpet, furniture and sheets were the same. You're guaranteed a weekly cleaning of the room...see if you get it. And there was a particular concierge - nastiest little 'fellow' you'd never want to meet - incapable of customer service, but very capable of instructing paying customers in how to "address" him. This place will sour your trip completely...unless you happen to win the lottery.
 
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Rating:

1/10
Unforgettable...in the worst way...
Submitted by: Will in 11/30/06
  • Age Group: 31 - 40
  • From: United States
  • Traveller type: Young & Single
I used to do network installation across the US, and I've stayed in many hotels. This was the worst hotel I'd ever stayed in. When you check in, they show you these beautiful, clean model rooms. What you get is a stained and funky-smelling carpet. They're supposed to clean the room once a week, but in my 3 week stay that never happened. I had to clean my own sheets and towels. Management is a joke - they haven't a clue about scheduling or running a hotel..."always friendly, always clean" - a total lie. A few of the staff try to do their job, but many have serious attitude problems and have business at all working with the public. Case in point - R. Morris. This boy has no business dealing in customer service because he doesn't grasp the concept. He was extremely arrogant, rude and condescending - a complete and total ass. Look a bit more...I wouldn't wish this place on my worst enemy.
 
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