Submission date: 2007-03-21 - Date of Stay: March 2007
Submitted by: Lavetta - From: United States
Type of Traveller: Family Traveller - Age Group: 41 - 50
Not Impressed
1 King room w/corner ocean view for 3 days.
Had to use our own batteries for the tv remote (the power button on the tv set was missing). Called the front desk about the tv but no one ever came up to check it out.
No wireless internet service, had to sit on balcony to connect to a neighboring hotel. The internet terminal down in the lobby was broken until our last day there.
Elevators are teeny tiny and creak at every floor.
Reception Staff was not helpful.
$5.00 to wash 1 load of laundry in the hotels laundry facilities. (The 4th floor dryer does not get hot.)
Tiki bar can get very loud at 1am.
The beach was nice and fairly clean. There were plenty of chairs available. I would not advise a friend to stay there though when there are so many nearby hotels that are much nicer.
Submission date: 2006-12-15 - Date of Stay: February 2006
Submitted by: Eric - From: United States
Type of Traveller: Young & Single - Age Group: 18 - 25
I liked it.
I'm not sure what happend with that last gentleman's experience, but mine went just fine. I thought the service was one of the better qualities of the hotel, second only to its value.
Submitted by: Ocean Point Beach Resort & Spa Hotel - From: United States
Type of Traveller: N/A - Age Group: N/A
Not recommended
Not recommended - atrocious service. At check-in time, our suites were dirty and they had no idea when they would be ready. There was no coordination between the desk (no other staff in the lobby!) and staff. Our rooms were in a block for a wedding, but @ $20/night above the rate for the guest off the street! The manager was rude. Our family of 4 found 2 bath towels, no sheets for the sofa bed, etc, until an hour and 3 calls after 12AM! Phones have 12 useless buttons to hotel areas. Used bath towels were not replaced.
Food service was horrible! The poolside market opens and closes at the whim of the staff.
At checkout, we were given no copy of the receipt!
No one asked to be pampered, but who expects to be mistreated?
