|
|
| Submission date: 0000-00-00 - Date of Stay: October 2003 |
| Submitted by: Paul Quinton - From: United Kingdom |
| Type of Traveller: Mature Couple - Age Group: 41 - 50 |
|
| Not The Best Western ! ! ! ! |
| Well where do I start ! !
Staff poorly trained and using the ' we don't speak English' get out. Little did they know we were watching them take directions and give replies, in English.
The reception staff/day manager was told a number of times that the security door at the back was left open with a wedge. Was there anything done about it, of course not. The breakfast service was poor, at best, with many items, such as orange juice running out daily. Many other guests were complaining constantly. A mental handicapped, early morning, person used the pool every morning for a wash. Nothing was done about this and the Police Station was on the other side of the road. The hotel needed a good clean. Do I keep going, well just one more thing. We complained, in writing, and had no reply. When we wrote again and attached a copy of the original letter, the response was the offer of a free days stay next time we book in. As if we would !!!!!!
The only plus was the exterior of the art deco building itself, at night. |
| Was this review helpful? Yes - No |
9 out of 9 readers found this review helpful |
|
|
|
