Submission date: 2005-05-24 - Date of Stay: May 2005
Submitted by: Sathish Narayanan - From: United States
Type of Traveller: Family Traveller - Age Group: 31 - 40
Worst experience
I came to know about this hotel when I searching on Priceline and expedia for my trip to Miami. The ratings were 3.5 stars on expedia and 4 stars on priceline and so I booked a room directly on their website expecting at least a 3 star experience. But it was my worst hotel stay experience. 1.This is the first time I was charged for parking in a hotel, $7 a day. 2. The lobby attendants didn’t even help move our bags when checking in and out of the room. 3. The room was big (king suite) but was old. I would say it was ok. 4. They didn’t even a bottle of water and coffee/tea in the room as a courtesy when you check in. Even a 2 star hotel has all these. 5. They advertise as free internet access, but charged $10. 6. One of the nights, when we returned to the room at around 10.30pm, we couldn’t get into the room due to the electronic lock malfunction. It took 4 visits to lobby and the room, before they could send an engineer to look into the problem. My wife and daughter were so tired, inc...Read more
