Submission date: 2006-04-25 - Date of Stay: April 2006
Submitted by: Catherine - From: United States
Type of Traveller: Business Traveller - Age Group: 41 - 50
What happened??????????????
This can't be the Ritz, must be more like a Best Western. The pool staff was so unattentive, guest services has had no training, this isn't how I remembered it. Stay at the Lowes next time.
Submission date: 2006-03-15 - Date of Stay: May 2005
Submitted by: Gigi - From: United States
Type of Traveller: Young Couple - Age Group: 26 - 30
Excellent Service ! Beautiful hotel! Just amazing!
Everything was wonderful! Although we only stayed for the weekend but the service was so great we felt so well rested it seemed we spent a whole week there. Everything from the service, the comfortable beds, the bvlgari soap, shampoo and conditioner, the restaurants, to the pool...just amazing! Planning our next stay this year again!