Type of Traveller: Adventurer - Age Group: 26 - 30
BE WARNED! Stay Away
In summary, I would not recommend this hotel. My reasons are as follows:
1. Checkin is at 3pm 2. Rooms are assigned
3. Hotel in bad need of repair/remodeling 4. Hotel manager not accommodating 5. $30 cab ride from south beach area 6. Wireless Internet access only works in lobby (not working when I was there!) We arrived to the hotel at 8AM asking to checkin early, hoping a room was available. The manager, who was not terribly helpful, informed us that checkout was at 12 noon and checkin was at 3pm, no exceptions. We checked in and then started our day at 3pm, no sooner. I booked this hotel through Travelocity and there was no mention of this late checkin, be sure to call ahead! It seems to me that the customer should be right, no matter how crazy or in my case, perhaps unreasonable. Is it unreasonable that I expected the first available room considering I was really the first person to check in that day at 8AM? No I do not think so. The manager gave me a continuous stream of lies a...Read more
