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| Submission date: 2008-04-21 - Date of Stay: June 2003 |
| Submitted by: Julie - From: N/A |
| Type of Traveller: Pleasure Seeker - Age Group: 31 - 40 |
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| What A Dump |
| This hotel is the worst hotel I have ever stopped in and I have stopped in many as I am a travel agent. Where can I start on a run down. Unhelpful and rude staff who struggle to speak English, we moved rooms as the first was a dump, 2nd was no better. Pool area was a mess with litter and cloudy water, the staff said this was due to rain, but no other pools were like this. I checked out early (after 3 days) loudly voicing my complaints with reception, who were not interested, I refused to pay the safe deposit, as it was "unsafe" it wasnt even fasened down! I was also offered drugs when checking in by an unsavory character in reception, who was obviously known to staff, as he was chatting with the conseige. I wrote to the hotel when I got back to England, and they called me rude and threatened me with liable action for bad mouthing the hotel! One thing is for sure I was not ruining their reputation, as they dont have one apart from being the worst hotel in Miami! It is being demolished so there are no plans to do any work on it, so do not use it! |
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3 out of 3 readers found this review helpful |
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