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| Submission date: 2006-05-22 - Date of Stay: May 2006 |
| Submitted by: Yang - From: United States |
| Type of Traveller: Young Couple - Age Group: 18 - 25 |
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| Roaches in Suites!!! |
| Where do I begin??? We made reservations because the rooms looked nice and clean online, but boy were we wrong! The room they gave us was not even like the pictures online, so we had to upgrade it with a charge of $75/night to a Suite. We wanted a non-smoking room, which we did not get. The "cable" TV were LOCAL channels! But we didn't say anything...But on the sencond night of our stay in the Suite, there were roaches coming from underneath the stove and the furnace room!!! The roaches were not the small ones either, they were the ones that would hiss at you if you tried to kill them! So that night we moved three different times. The other Suites had roahces coming from underneath the coach in the living room! Now in the third Suite, we finally got some sleep at about 1AM. None of the staffs helped us moved, on top of that they didn't even think it was a big deal that there were roaches in the there Suites when we called them about it! The staff there have the worst attitudes and services ever! On the other hand, the breakfast was not even good and was cheap but they charged us $30 bucks for the ONE plate! The housekeeping came and cleaned the room up, gave us new and cleaned towels but they didn't change the sheets! Who knows if they change sheets after per guests! I have never experiernced anything this bad in my life! I would not recommend this Hotel to anyone, especially travelers with young children, roaches in the rooms aren't safe for anyone and uncleaned sheets are not safe either! Be sure before booking! |
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