Submission date: 2006-07-28 - Date of Stay: July 2006
Submitted by: Pissed Off - From: United States
Type of Traveller: Weekend Breaker - Age Group: 26 - 30
Don't pay with your credit card
I stayed at the Dorchester with 4 other friends in two suites. The gave us a great deal on our suites ($265 each suite for the whole weekend). They put a hold on one person's card and allowed us split the bill so we could pay separately at checkout. With taxes and parking we all paid $113.70. However, when we got home 3 of us noticed that our credit cards/debit cards had a hold of $300 each put on them. When we each called about it we were told that the holds would come off after 48 hours. Now it has been 5 days and my hold still remains. I have called their accounting department and nothing has been done. They didn't even explain why the hold were there to begin with.
Submission date: 2006-05-29 - Date of Stay: May 2006
Submitted by: Keisha - From: United States
Type of Traveller: Young & Single - Age Group: 26 - 30
Horrible
The air conditioner was broke for two days , we caught pure hell trying to sleep and the place looked like it had been there for 100 years and other words it was completely a dump, I nor my friends will never stay here again.The worst part is that we paid $179.00 per night
Submission date: 2006-05-26 - Date of Stay: March 2006
Submitted by: A Travel Library User - From: United States
Type of Traveller: Young Couple - Age Group: 18 - 25
Horrible Service! Rude and Unprofessional
I knew that this hotel was small, old and overpriced. What I didn't count on was the staff having no regard for anyone. I stayed there for 6 days, and I saw a total of 6 employees, .5 of which were moderately competent. When I asked anyone for help, they always referred me to one person, who was overworked and not too bright.
The rooms are tiny. The walls are very thin and you can hear everything, including the conversations of the people next door who are discussing what drugs they took and how much booze they consumed at 4 in the morning.
As I said, I stayed for 6 days. Every day, the hotel put a hold on my credit card for the amount of that night. On the fourth day, the hotel ran the full amount, above the holds that they had been putting on my account. The card bounced, because the hotel was effectively charging me double what I owed them. This happened in the middle of the day, but instead of calling me on my cell phone, the hotel staff let themselves into my room, and woke up m...Read more
Submission date: 2006-05-22 - Date of Stay: May 2006
Submitted by: Yang - From: United States
Type of Traveller: Young Couple - Age Group: 18 - 25
Roaches in Suites!!!
Where do I begin??? We made reservations because the rooms looked nice and clean online, but boy were we wrong! The room they gave us was not even like the pictures online, so we had to upgrade it with a charge of $75/night to a Suite. We wanted a non-smoking room, which we did not get. The "cable" TV were LOCAL channels! But we didn't say anything...But on the sencond night of our stay in the Suite, there were roaches coming from underneath the stove and the furnace room!!! The roaches were not the small ones either, they were the ones that would hiss at you if you tried to kill them! So that night we moved three different times. The other Suites had roahces coming from underneath the coach in the living room! Now in the third Suite, we finally got some sleep at about 1AM. None of the staffs helped us moved, on top of that they didn't even think it was a big deal that there were roaches in the there Suites when we called them about it! The staff there have the worst attitudes and serv...Read more
