I am very disappointed with my stay here. I would never stay here or recomend this place to anyone. We had three people in the room. We were told we could only have two breakfast coupons and two towels even though we had three people. The noises throughout the night were enough to keep everyone awake. When we went to complain, they made us think we were making it up. The least they could of done is offered us a free night. Finally, the restaurant charges for everything under the sun and you cant even get a free re-fill. I hope for the future that the things change or there will be no business for this hotel. P.S. The temp control does not work in the room, so we had to keep the door open to stay warm.
10 out of 10 readers found this review helpful
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we have been coming here for over 27 yrs.seen some major changes, very friendly staff,some original joey poolman.frank bartender. An all round family hotel,safe,clean,relaxing,not for the teenagers,go play south beach.very good value,amazingshopping mall,nearby,lots of restaurants,close by. Can't wait til Feb,get the cocktail ready frank.
10 out of 10 readers found this review helpful
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Prepare to be disappointed with this hotel. Staff unfriendly, rooms smell of dampness and in need of decoration. Lift did not work the whole time we were there.
The only positive thing to say is that the hotel is on the beach and is fairly cheap.
11 out of 11 readers found this review helpful
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Hi again. Were back from a fabulous 10 days at Thunderbird. Great room facing beach. Room service lady excellent. Hotel looking a bit tired but we understand it’s been sold and might not be there in a couple of years, it’s supposedly been bought by Donald Trump. So with that in mind we have already booked for 12 days this time at end Nov into Dec. Yes, there are much POSHER hotels around. But we like this one. Like so many of the returning guests that we speak to. Same faces every year. Some people book for 4 weeks or more. ROLL ON NOVEMBER.
17 out of 17 readers found this review helpful
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We are regulars at the hotel and it is situated in a great place, staff are all friendly and helpful and Joey at the poolside is a great laugh plenty of food in surrounding area, easy to get to anywhere, rooms clean and tidy. Very convenient place to stay.
18 out of 18 readers found this review helpful
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