Clarion Hotel and Suites, Miami, United States

 

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Clarion Hotel and Suites, Miami

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Rating

1.0/10
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Official Contact Details - Clarion Hotel and Suites

  • Address: 100 SE 4th Street - Miami - Florida - 33131 - United States
  • Phone: 305 374 5100
  • Email:
  • Official Website:
  • Hotel Class: 1 star
  • Rooms: 135

"This was THE worst hotel I've ever stayed at. Wow, where do I begin? Staff was useless at best...."

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Reviews - Clarion Hotel and Suites

1 review (Showing 1 - 1)
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Rating:

1/10
Oh my gawd!!!
Submitted by: Den in 06/05/05
  • Age Group: 26 - 30
  • From: Canada
  • Traveller type: Young Couple
This was THE worst hotel I've ever stayed at. Wow, where do I begin? Staff was useless at best. Two women at check in, one ignoring everyone while standing there doing nothing except fighting with the girl serving us. Check in took forever. Elevator makes you nervous. Breakfast buffet overpriced and cold. Eggs were runny one morning and dried out the next. Toaster buttons missing so everything is set to "burn". Room was the most disgusting I've ever seen. Never vacuumed, found interesting stuff under the bed. Walls were stained. Big snot hanging on one wall that they wouldn't clean. They forgot to turn the room phone on. Game controllers hooked up but when we called down because it didn't work they said "Oh yeah, those don't work anymore", like it was no big deal. So why not remove them from the room?!? First room, the window was so dirty you couldn't see the view of the water. Second stay a week later our view was of the rooftop air conditioning unit. Rooms were smelly and dirty. First check in was Sat. afternoon and they had removed that TV Guide and put in the one starting Sunday. The next week we checked in Sunday afternoon and all that was in the room was the TV Guide that had ended the night before. No desk, no pens/pads for notes, no phone book, and dresser looked way too gross to put clothes in. Curtain was shredded; it looked like someone had taken a knife to them, they were tattered. It was a maze finding our second room, must have taken five turns before getting to our door. No drink machines, only one food machine three floors below us. When we asked about the shuttle to the pier, the best the front desk staff could come up with was it would show up "soon". Half an hour later the van was full and we still weren't on. Waiting for the second one, we had to stand in the driveway just hoping we'd get on the next one if people stopped pushing in front of us... and we still paid $20 for this! I can't believe online booking engines rate this place at three stars! Let THEM stay here for a night! DO NOT STAY HERE. SAVE YOUR MONEY!
 
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